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                               INSTITUTE OF MANAGEMENT TECHNOLOGY, GHAZIABAD

                                                            A

                                                      SYNOPSIS ON

                    “A STUDY OF TRAINING AND DEVELOPMENT AT HCL TECHNOLOGIES”

 

 UNDER SUPERVISION OF:

 ………………………..

 

 SUBMITTED BY

 NAME                  :        ……………………….

ENROLLMENT NO   :         …………………

 

Submitted in partial fulfillment of the requirements for qualifying

MASTER OF BUSINESS ADMINISTRATION In HRM

 

                                                                         TITLE OF THE PROJECT

 

 

                     “A STUDY OF TRAINING AND DEVELOPMENT AT HCL TECHNOLOGIES”

 

  1. 2. STATEMENT OF THE PROBLEM

Training of personnel consists in providing them with the necessary facilities and opportunities to acquire knowledge develop skills and cultivate attitudes and behaviour for the efficient and effective discharge of their duties and responsibilities. Through the proper training to the employees should able to handle their daily problems and improve their skills or knowledge. A well planned and well executed training will result of reduction in wastage or spoilage. The effective training and development opportunities are perfect for those employees, who want to increase their knowledge of skill on various and fulfill their task with efficient manner.

  1. OBJECTIVES OF THE STUDY
  • To determine the extent and degree of the training programmers fulfilling the set objective.
  • To judge satisfaction levels of the new employees with the existing T&D process being used in the organization.
  • To identify and analyze whether the training’s input, trainings techniques and methods are in line.
  • To judge the impact of training for organizational benefits.
  • To extract out the preferable mode and method of training programmes.
  • To focus on training and development as an implementation of strategic planning in the organization.

 

  1. RESEARCH MEHDOLOGY

Methodology                                 :           Primary

EXPLANATION OF THE METHOD:

 

RESEARCH DESIGN:-  The research design will be used in this study is both ‘Descriptive’ and ‘exploratory’.

 

Primary data will be collected through

  • Questionnaires
  • Personal observations

Secondary data will be collected through

  • Internet
  • Newspapers
  • Magazines
  • Company’s manual

SAMPLE SIZE

Sample size will be decided under three decisions:

  • Sample Size unit – New hire employees in HR, Finance or Marketing Department, HCL Technologies
  • Sample Size No. –  50
  • Sample size method – Likert scale , Rating Method
  • Sampling Technique – convenience sampling (Non- Probability)

 

STASTICAL TOOLS:

MS-EXCEL will be used to prepare pie- charts and graphs and MS-WORD will be used to prepare or write the whole project report.

Data Analysis & Interpretation – Classification & tabulation transforms the raw data collected through questionnaire in to useful information by organizing and compiling the bits of data contained in each questionnaire:

  • Calculating the percentage of the responses.
  • Formula used = (no. of responses / total responses) * 100

 SAMPLE SIZE: 50

METHOD YOU WILL USE TO CLASSIFY DATA:

PRIMARY DATA: Most of the information will be gathered through primary sources’. The methods that will be used to collect primary data are: Questionnaire and online interviews

SECONDARY DATA: The secondary data will be collected through internet and BOOKS

 

METHOD YOU WILL USE TO PRESENT DATA 

Data collection will be done through questionnaire. The MS-EXCEL and MS-WORD software will be used to analyze the data. Different types of graphs & Charts will be used to interpretation the findings diagrammatically. They are:

  • Pie Charts
  • Bar Graphs
  • Likert scale:

COMPANY NAME:  “HCL TECHNOLOGIES”

  1. QUESTIONNAIRE

 

Q1. Age:

  • 20 – 30
  • 31 – 40
  • 41 – 50
  • 51 And Above

 

Gender:

  • Male
  • Female

 

  1. How long have you been working for this company?
  • Less than 1 year
  • 1-3 years
  • 3-5 year’s
  • 5 years
  • Above 5 years

 

  1. Have you undergone any training during last two years?
  • Yes
  • No
  1. Training needs identified are realistic, useful and based on the business strategy of the organization?
  • Strongly agree
  • Agree
  • Neutral
  • Disagree
  • Strongly disagree
  1. Training needs are identified through formal appraisal system for employees at HCL Technologies.
  • Strongly agree
  • Agree
  • Neutral
  • Disagree
  • Strongly disagree

 

  1. Organization conducts extensive training program in all aspects?
  • Strongly agree
  • Agree
  • Neutral
  • Disagree
  • Strongly disagree

 

 

  1. Training is used as a tool for new hire employee’s placement.
  • Strongly agree
  • Agree
  • Neutral
  • Disagree
  • Strongly disagree

8 . What is your impression about the training given to you?

  • Excellent
  • Very good
  • Good
  • Satisfactory
  • Poor
  1. Did the training meet its stated objectives?
  • Substantially
  • Considerably
  • Very less
  • Fairly
  • Not at all
  1. Was the training interesting & informative?
  • Substantially
  • Considerably
  • Fairly
  • Very less
  • Not at all
  1. In your company, not enough is being done to satisfy the training needs of the new hire employees.
  • Highly agree
  • Agree
  • Neutral
  • Highly disagree
  • Do not know

 

  1. Do you wish to develop knowledge and skills in the area of assistive technology knowledge through good quality of training?
  • Most of the time
  • Often
  • Sometime
  • Rarely
  • Almost never

 

  1. Do you think that training needs for leadership and management professions in any organization?
  • Most of the time
  • Often
  • Sometime
  • Rarely
  • Almost never
  1. Does your company has an overall policy with respect to the training of its new hire employees?
  • Most of the time
  • Often
  • Sometime
  • Rarely
  • Almost never
  1. How do you rate training program overall in last one year?
  • Good
  • Fair
  • Poor
  1. Do you feel that the training helps to identify the strength and weakness of the various department employees?

 

  • Highly Agree
  • Agree
  • Neutral
  • Highly disagree
  • Disagree

 

  1. “The training program is helpful in reducing grievance among the employees” Do you agree above statement?

 

  • Highly Agree
  • Agree
  • Neutral
  • Highly disagree
  • Disagree

 

  1. COMPANY PROFILE

HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL ventured into the software services business. HCL Technologies (the abbreviation of Hindustan Computers Limited) offers services including IT consulting, enterprise transformation, remote infrastructure management, engineering and R&D, and business process outsourcing (BPO).

The company has offices in 34 countries including the United States, European countries like France and Germany, and Northern Ireland in the United Kingdom. It operates across a number of sectors including aerospace and defense, automotive, consumer electronics, energy and utilities, financial services, government, industrial manufacturing, life sciences and healthcare, media and entertainment, mining and natural resources, public services, retail and consumer, semiconductor, server and storage, telecom, and travel, transportation, logistics, and hospitality.

HCL Technologies is on the Forbes Global 2000 list. It is among the top 20 largest publicly traded companies in India with a market capitalisation of $22.1 billion as of May 2015. As of August 2015, the company, along with its subsidiaries, had a consolidated revenue of $6.0 billion

  1. REFERENCES

 

  1. Abemathy, d.(1999) : “thinking outside the evaluation box”, training and development, 53(2), 18-24.
  2. Derek Torrington, Laura Hall, and Stephen Taylor (2004).Human Resource Management. Pearson Education. p. 363.
  3. Dubey, V.K. : Management of Training Development and Motivation Skills.
  4. Dwivedi, P. and Pooja Purang (2007) : “Training Needs Identification & Evaluation : Case Study of Indian Organization”, I.J.T.., Vol. XXXVII, issue 1, Jan-March (2007), PP. 5-21.
  5. Lippert, R et. al (2001): “Using different evaluation looks to assess a regional internet in service training”, International Journal of Instructional Media”, 28(3), 237-249.
  6. Lynton, Rolf P. and Pareek Udai (2000) : “Training for Organizational Transformation, Part 1, Sage Publications, New Delhi.
  7. Mirza, S. Saiyadain (1987) : “Training Functions in India”, I.J.T.D., Vol. XVII, issue 2, March-April 1987, PP. 3-12.
  8. MILLER, Janice A. and Diana M. OSINSKI, “Training Needs Assessment”, JulY2002, http://www.ispi.org/pdf/suggestedReading/Miller_Osinski.pdf
  9. Evidence-Based Training Methods, By Ruth Colvin Clark
  10. Strategic Human Resource Management: An Indian Perspective:By Sharm, Anuradha & Khandekar, Aradhana
  11. Approaches to Training and Development: Dugan Laird, Sharon S. Naquin
  12. google.co.in
  13. https://en.wikipedia.org
  14. https://www.hcltech.com/
  15. CHAPTER SCHEME

Detailed/final project report will include the following chapters;

  1. Introduction
  2. Review of Literature
  3. Sampling, Data Collection and Tools of Analysis
  4. Results & Discussion
  5. Summary and Conclusion
  6. Bibliography
  7. Limitations of Study
  8. Questionnaire

 

9. PROFILE OF PROJECT GUIDE

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