{"id":194,"date":"2014-01-22T12:56:17","date_gmt":"2014-01-22T12:56:17","guid":{"rendered":"http:\/\/projecthelpline.in\/myblog\/?p=194"},"modified":"2021-11-18T07:32:36","modified_gmt":"2021-11-18T07:32:36","slug":"mscit-project-report-sample","status":"publish","type":"post","link":"https:\/\/projecthelpline.in:\/myblog\/mscit-project-report-sample\/","title":{"rendered":"MSC(IT) PROJECT REPORT SAMPLE"},"content":{"rendered":"<p style=\"text-align: center;\"><strong>A<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>PROJECT REPORT <\/strong><\/p>\n<p style=\"text-align: center;\"><strong>ON<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>CUSTOMER CARE SUPPORTIVE SYSTEM<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Submitted by:<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Name:<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Enrollment:<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>Under supervision of:<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">CERTIFICATE<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>This is to certify that this is a bonafied record of the project work done satisfactorily at Management Education Research Institute by <strong>Ms. Priya Chadha<\/strong>, <strong>Registration no. 0911514408<\/strong> in partial fulfillment of MCA 6<sup>th<\/sup> Semester Examination.<\/p>\n<p>This report or a similar report on the topic has not been submitted for any other examination and does not form part of any other course undergone by the candidate.<\/p>\n<p><strong>Signature of Candidate<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Place: Delhi \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Signature of Project <\/strong><\/p>\n<p><strong> Guide<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Date: <\/strong><\/p>\n<p><strong> Name: <\/strong><\/p>\n<p><strong> Designation: <\/strong><\/p>\n<p><strong> <\/strong><strong>Address:<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Name &amp; Seal of the Institute<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<h5><em> <\/em><\/h5>\n<h5><em> <\/em><\/h5>\n<h5><span style=\"text-decoration: underline;\">Acknowledgement<\/span><\/h5>\n<h6>I am highly grateful to Mrs, Mahalingam Maheshwari is my worthy Project Guide, who guided me at each step and showed me way when confronted with difficulties and doubts.\u00a0 This project could not be completed without his co-operation.<\/h6>\n<p>I would also like to thank Mr. Praveen Kumar, my training head at Broadvision Technologies for his tremendous guidance and for his kind and sincere help during the course of project and also availing all the requirements needed for the project<\/p>\n<p>I am greatly indebted to all of the helping factors concerned with the successful completion of this project.<\/p>\n<h5>Priya Chadha<\/h5>\n<h5>0911514408<\/h5>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">1.1 INTRODUCTION OF THE COMPANY<\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>Broadvision Technology is a leading edge of Comprehensive IT\/ITES Industry that provides customized services &amp; solution to different industry verticals. The company has initiated its operation in Janakpuri in 2004 by a very Dynamic Team of Software Consultants, who are having rich experience of IT-Industry.<\/p>\n<p>Since inception BROADVISION TECHNOLOGY is focusing to achieve the business goals of their customers &amp; partners through quality &amp; timely delivered services &amp; solutions our employee pool is empowered by process skilled, domain, experienced, professionals, who all are immensely Competitive in their domain area.<\/p>\n<p>BROADVISION TECHNOLOGY provides best possible well knitted services &amp; process based solutions that can help out the business operation of our clients as competently and economical so that they can get upper hand in today\u2019s cut throat Competition.<\/p>\n<p>Our business philosophy is to \u201cCreate Value through Competitive Business Solution\u201d. The Company endeavors to provide innovative business solution to different industry verticals at a very competitive rutes through a rich Combination of processes, technology &amp; Skilled Manpower. Market we serve:<\/p>\n<p>We are delivering IT\/ITES Product Process Project Based Services &amp; Solutions to all emergent markets that include.<\/p>\n<ul>\n<li>Software Development.<\/li>\n<li>Website Development.<\/li>\n<li>Link Building.<\/li>\n<li>Search Engine Optimization.<\/li>\n<li>Internet Marketing.<\/li>\n<li>Software Testing<\/li>\n<\/ul>\n<p><strong>Software Training @ BROADVISION TECHNOLOGY<\/strong><\/p>\n<p><strong>Ideology<\/strong><\/p>\n<p>Software Training division of BROADVISION TECHNOLOGY was started with an aim to bridge the gap between the academics &amp; industry. It empowers fresh Graduates\/Post Graduates (BE.BTECH, MTECH, BCA, BSA, MCA, PGDC, MCA)\u00a0\u00a0 students with the Latest Technology understanding so that they can enter into the industry with more confidence.<\/p>\n<p>Many students then feel that they cannot perform well because they are not from premier institutes like IIT\/NITS. They feel their selves less confident &amp; more confused by the time they pass pre final year. Our Courses are specially designed to make those students understand that they are able to grasp up\u00a0 all kind of technologies.<\/p>\n<p>In the training professionals from industry shares their key skills with there students and because of the properly designed Course Content, student understand the basic concept knowledge with more practical understanding.<\/p>\n<p><strong>Methodology<\/strong><\/p>\n<p>Broadvision Technology gives their trainees an office like environment where they learn through Hard Core Teaching Sessions, Presentations, Self Learning, Discussing Case Studies, Research work and prototype implementation. Students run the prototypes, do testing and verification with the help of Guide which gives their a real-time product like understanding.<\/p>\n<p><strong>Domain<\/strong><\/p>\n<p>Trainees get the training in following area:-<\/p>\n<ol>\n<li>VB.Net<\/li>\n<li>ASP.Net<\/li>\n<li>C #<\/li>\n<li>XML<\/li>\n<li>Software Development Life Cycle (SDLC)<\/li>\n<li>Project \u2013 Implementation\\ Research\\ Case study\\ Prototyping.<\/li>\n<li>SQT. (Software Quality Testing)<\/li>\n<\/ol>\n<p><strong>Career Growth<\/strong><\/p>\n<p>After getting the training the Candidate can perform much better and faster than the other fresh Candidates. They will understand the basic requirement is a much better way. As a result they can grow faster in industry.<\/p>\n<p><strong>Placement Assistance<\/strong><\/p>\n<p>Broadvision Technology may provide the placement assistance to the candidates after the successful completion of training. They will specially get training for the interview for FREE without any extra charges. Broadvision Technology is taking responsibility of best training so that candidates can crack the interview &amp; grow in an effective manner.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">Study of the System<\/span><\/strong><\/p>\n<p>A Customer Care is a central place or network of places where customer\u2019s queries based tickets\/cases are handled by an enterprise. Customer Care are increasingly popular in today&#8217;s society, where many companies have centralized <a href=\"http:\/\/www.wisegeek.com\/what-is-customer-service.htm\">customer service<\/a> and support functions. Customer Care employee many staff in customer service, sales, and support functions. It needs to handle a considerable <strong>volume of tickets<\/strong> at the same time; <strong>to screen cases\/tickets and forward them to someone qualified to handle them<\/strong>, and<strong> to log notes in a case\/ticket management system.<\/strong><\/p>\n<p>It is a functional area within an organization or an outsourced separate facility that <strong>exists solely to answer queries of the customers<\/strong> in the form of <strong>tickets\/cases<\/strong>; usually a sophisticated voice operations center that provides a full range of high-volume, inbound or outbound case\/ticket\/call-handling services also.<\/p>\n<p>Industry term referring a <strong>contact centre<\/strong>, also known as <strong>customer interaction centre<\/strong> is a <strong>central point of any organization from which all customer contacts are managed<\/strong>. Through contact centres, valuable information about company are routed to appropriate people, <strong>contacts to be tracked and data to be gathered.<\/strong> It is generally a part of company\u2019s <strong>customer relationship management (CRM). <\/strong>Today, customers contact companies by calling, <strong>emailing, chatting online, visiting websites, faxing, and even instant messaging.<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">1.2 PROBLEM STATEMENT<\/span><\/strong><strong><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>The Customer Care industry has skyrocketed to one of the most lucrative and important businesses in the world. Countries like India, Netherlands etc are the forerunners in the business. But leading countries like US and the UK are also fast catching up. With the rising competition, the<strong> margin for error has become negligible<\/strong>. Each Customer Care today employs <strong>stringent quality measures<\/strong> and constantly looks for improvement. In fact Customer Care <strong>improvement services<\/strong> are also extremely popular within the industry<\/p>\n<p>The objective of the Project is to <strong>reduce the<\/strong> <strong>man force<\/strong> and <strong>work load<\/strong> and <strong>making economical<\/strong> and <strong>real-time problem solving system<\/strong> so that customer can <strong>get response immediate<\/strong> and <strong>queries can be managed quickly<\/strong>. Process dictates all the action that a company takes in order to <strong>satisfy the customer<\/strong>, <strong>reduce costs<\/strong> and gather market intelligence.<\/p>\n<p>Technology can help facilitate these processes through user driven systems development and maintenance. From the content perspective, the focus is on acquiring, engineering and maintaining knowledge and using the technology to distribute the information through various customer care media. The Customer Care computer system is not built to consider human circumstance but merely to process, <strong>store and retrieve information.<\/strong> The challenge is to <strong>empower agents<\/strong> by providing them not by <strong>contact tracking systems<\/strong> but with the sort of <strong>information and authority<\/strong> that will make every worthy <strong>customer feel as though the company cares about him or her personally.<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">[<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">1.3 PROPOSED SOLUTION<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<ol>\n<li><strong>Details: <\/strong>The new proposed system stores and maintains all the employee details, customer details, trouble ticket details etc.<\/li>\n<\/ol>\n<ol>\n<li><strong>Calculations:<\/strong> The new proposed system updates tables and other information automatically and it is very fast and accurate.<\/li>\n<\/ol>\n<ol>\n<li><strong>Registers:<\/strong> There is no need of keeping and maintaining salary and information manually. It remembers each and every record and we can get any report at any time.<\/li>\n<\/ol>\n<ol>\n<li><strong>Speed:<\/strong> The new proposed system is very fast with 100% accuracy and saves time.<\/li>\n<\/ol>\n<ol>\n<li><strong>Manpower:<\/strong> The new proposed system needs less manpower. Less people can do the large work.<\/li>\n<\/ol>\n<ol>\n<li><strong>Efficiency: <\/strong>The new proposed systems complete the work of many people in less time.<\/li>\n<\/ol>\n<ol>\n<li><strong>Past details:<\/strong> The new proposed system contains the details of every past tickets submitted by the users.<\/li>\n<\/ol>\n<ol>\n<li><strong>Reduces redundancy:<\/strong> The most important benefit of this system is that it reduces the redundancy of data within the data.<\/li>\n<\/ol>\n<ol>\n<li><strong>Work load:<\/strong> Reduces the work load of the data store by helping in easy updates of the products and providing them with the necessary details together with financial transactions management.<\/li>\n<\/ol>\n<ol>\n<li><strong>Easy statements:<\/strong> Month-end and day-end statement easily taken out without getting headaches on browsing through the day end statements.<\/li>\n<\/ol>\n<p><strong><span style=\"text-decoration: underline;\">1.4 DELIVERABLES<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"117\">S. No.<\/td>\n<td width=\"117\">Phase<\/td>\n<td width=\"118\">Deliverable<\/td>\n<td width=\"118\">Type<\/td>\n<td width=\"118\">Reference<\/td>\n<\/tr>\n<tr>\n<td width=\"117\">1.<\/td>\n<td width=\"117\">Requirement Analysis<\/td>\n<td width=\"118\">Use case<\/td>\n<td width=\"118\">Doc<\/td>\n<td width=\"118\">Annexure, Section A-2, Page no.-98<\/td>\n<\/tr>\n<tr>\n<td width=\"117\">2.<\/td>\n<td width=\"117\">Requirement Analysis<\/td>\n<td width=\"118\">ER-Diagram<\/td>\n<td width=\"118\">Doc<\/td>\n<td width=\"118\">Chapter-3, Section-3.1.1, Page No-44<\/td>\n<\/tr>\n<tr>\n<td width=\"117\">3.<\/td>\n<td width=\"117\">Requirement Analysis<\/td>\n<td width=\"118\">DFD<\/td>\n<td width=\"118\">Doc<\/td>\n<td width=\"118\">Chapter-3, Section-3.1.1, Page No-45<\/td>\n<\/tr>\n<tr>\n<td width=\"117\">4.<\/td>\n<td width=\"117\">Requirement Analysis<\/td>\n<td width=\"118\">UML Diagrams<\/td>\n<td width=\"118\">Doc<\/td>\n<td width=\"118\">Chapter-3, Section-3.1.1.1, Page No-96<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> <\/strong><\/p>\n<p><strong><br \/>\n<\/strong><\/p>\n<p><strong>CHAPTER-2<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>PROJECT DESCRIPTION<\/strong><\/p>\n<p><strong> <\/strong><strong>2.1\u00a0\u00a0 System Interfaces<\/strong><\/p>\n<p><strong> 2.2\u00a0\u00a0 System Specifications<\/strong><\/p>\n<p><strong> <\/strong>2.2.1 Hardware requirements<\/p>\n<p>2.2.2 Software requirements<\/p>\n<p><strong>2.3\u00a0\u00a0 Methodology and Tools used<\/strong><\/p>\n<p>2.3.1 Requirement Phase<\/p>\n<p>2.3.2 Design Phase<\/p>\n<p>2.3.3 Development Phase<\/p>\n<p>2.3.4 Implementation Phase<\/p>\n<p>2.3.5 Testing Phase<\/p>\n<p>2.3.6 Post Implementation Maintenance<\/p>\n<p><strong>2.4\u00a0\u00a0 Constraints<\/strong><\/p>\n<p><strong>2.5\u00a0\u00a0 Assumptions &amp; Dependencies<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">2.1 SYSTEM INTERFACES<\/span><\/strong><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong>INPUTS TO THE PROJECT<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>Inputs are given either by the general user or administrator of the project.<\/p>\n<p>v User details<\/p>\n<p>v Employee details<\/p>\n<p>v Customer details<\/p>\n<p>v Trouble Ticket details<\/p>\n<p>v Responding Trouble tickets<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>OUTPUTS OF THE PROJECT<\/strong><\/p>\n<p>Outputs of the projects are reports generate by administrator.<\/p>\n<p><strong> <\/strong><\/p>\n<p>v Employee Details<\/p>\n<p>v Customer Details<\/p>\n<p>v Trouble Tickets Details<\/p>\n<p>v Feedback Details<\/p>\n<p>v User Details<strong><em><br \/>\n<\/em><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">2.2 SYSTEM SPECIFICATIONS<\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>2.2.1 Hardware Requirements:-<\/strong><\/p>\n<ul>\n<li>Computer that has a 1.6GHz or faster processor<\/li>\n<li>1 GB (32 Bit) or 2 GB (64 Bit) RAM (Add 512 MB if running in a virtual machine)<\/li>\n<li>3GB of available hard disk space<\/li>\n<li>5400 RPM hard disk drive<\/li>\n<li>DirectX 9 capable video card running at 1024 x 768 or higher-resolution display<\/li>\n<li>DVD-ROM Drive<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong>2.2.2 Software Requirements:-<\/strong><\/p>\n<ul>\n<li>Windows XP<\/li>\n<li>Microsoft Visual Studio 2010 ( ASP.NET 4, C#, ADO.NET)<\/li>\n<li>Microsoft SQL Server 2008<\/li>\n<\/ul>\n<p>The need of today\u2019s software development is competence in a GUI based front-end tool, which can connect to Relational Database engines. This gives the programmer the opportunity to develop client server based commercial applications.<\/p>\n<p><strong>FRONT END<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>.NET programming tools are complete programming environments. It allows programmers to build a GUI program using the various on-screen controls such as buttons, text, menus, boxes etc. These controls are placed on a form and then the processing details related with each control are filled in.<\/p>\n<p>In the business world, competitive strategies have become the order of the day to improve quality, cut costs and provide a high response customer service base. Most organizations today need to be market driven and do a lot of value addition to their products and services. This naturally calls for rational decision making, which requires information. Information Technology or IT provides that effective channel to support and implement this strategy. Client\/Server is the technology that empowers the desktop, thus setting a trend for the way successful organizations will use technology in the next decade.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">INTRODUCTION TO .NET <\/span><\/strong><\/p>\n<p>What is .NET?<\/p>\n<ul>\n<li>A vision of how information technology will evolve<\/li>\n<li>A platform that supports the vision<\/li>\n<li>A business model of software as a service<\/li>\n<\/ul>\n<p>1. A Vision.<\/p>\n<ul>\n<li>Web sites will be joined by Web services<\/li>\n<li>New smart devices will join the PC<\/li>\n<li>User interfaces will become more adaptable and customizable<\/li>\n<li>Enabled by Web standards<\/li>\n<\/ul>\n<p>2. A Platform.<\/p>\n<ul>\n<li>The .NET Framework<\/li>\n<li>Visual Studio.NET<\/li>\n<li>.NET Enterprise Servers\n<ul>\n<li>Database, Messaging, Integration, Commerce, Proxy, Security, Mobility, Orchestration, Content Management<\/li>\n<li>.NET Building Block Services\n<ul>\n<li>Passport<\/li>\n<li>.NET My Services (\u201cAppin\u201d)<\/li>\n<\/ul>\n<\/li>\n<li>Goal: make it incredibility easy to build powerful Web applications and Web services<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>3. A business model.<\/p>\n<ul>\n<li>Software as a service<\/li>\n<li>Subscription-based services<\/li>\n<li>Application hosting, e.g. bCentral<\/li>\n<\/ul>\n<p><strong>Interoperability:<\/strong> Web languages and protocols must be compatible with one another independent of hardware and software.<\/p>\n<p><span style=\"text-decoration: underline;\"> <\/span><\/p>\n<p><strong>Evolution:<\/strong> The Web must be able to accommodate future technologies. Encourages simplicity, modularity and extensibility.<\/p>\n<p><span style=\"text-decoration: underline;\"> <\/span><\/p>\n<p><strong>Decentralization:<\/strong> Facilitates Scalability and Robustness.<\/p>\n<p>Web Services<\/p>\n<ul>\n<li>A programmable application component accessible via standard Web protocols<\/li>\n<li>The center of the .NET architecture<\/li>\n<li>Exposes functionality over the Web<\/li>\n<li>Built on existing and emerging standards are HTTP, XML, SOAP, UDDI, WSDL.<\/li>\n<\/ul>\n<p>What is the .NET Framework?<\/p>\n<p><strong>A set of technologies for      developing and using components to create:<\/strong><\/p>\n<ul>\n<li>Web Forms<\/li>\n<li>Web Services<\/li>\n<li>Windows Applications<\/li>\n<li>Development<\/li>\n<li>Debugging<\/li>\n<li>Deployment<\/li>\n<li>Maintenance<\/li>\n<li><strong>Application Architectures<\/strong>\n<ul>\n<li>The Different types of Applications may vary from single-tier desktop applications (applications that follow the single-tier architecture) to multi-tier applications (applications that follow the two-, three, or n-tier architecture)<\/li>\n<li><strong>Single-tier architecture<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li><strong>Supports the software lifecycle<\/strong><\/li>\n<\/ul>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A single executable file handles all functions relating to the user, business, and data service layers.<\/p>\n<ul>\n<li><strong>Two-tier architecture<\/strong><strong> <\/strong><\/li>\n<\/ul>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Divides an application into the following two components:<\/p>\n<p>v Client<\/p>\n<p>v Server<\/p>\n<ul>\n<li><strong>Three-tier architecture<\/strong><strong> <\/strong><\/li>\n<\/ul>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 All the three service layers reside separately, either on the same machine or on different machines.<\/p>\n<ul>\n<li><strong>n-tier architecture<\/strong><strong> <\/strong><\/li>\n<\/ul>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Uses business objects for handling business rules and data access.<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Has multiple servers handling business services.<\/p>\n<p><strong><em> <\/em><\/strong><\/p>\n<p><strong><em> <\/em><\/strong><\/p>\n<p><strong><em>The .NET Initiative<\/em><\/strong><\/p>\n<p><strong><em> <\/em><\/strong><\/p>\n<ul>\n<li>The introduction of the Internet and its rapid growth in the recent past has led to the development of a number of new Technologies.<\/li>\n<li>One of the most important requirements of such applications is the ability to interchange information across platforms and to benefit from the functionality provided by other applications.<\/li>\n<li>In the current scenario, although applications serve \u00a0\u00a0\u00a0 organization-specific requirements, they are not interoperable. Microsoft has introduced the .NET initiative with the intention of bridging the gap in interoperability between applications.<\/li>\n<li>The .NET initiative offers a complete suite for developing and deploying applications, which consists of the following:\n<ul>\n<li><strong>NET products:<\/strong> Microsoft has already introduced ASP.NET, which is a tool for developing NET applications by using programming languages such as Visual Basic, C#, and Visual C++.<\/li>\n<li><strong>NET services:<\/strong> Microsoft is coming up with its own set of Web services, known as My Services. These services are based on the Microsoft Passport Authentication service, the same service that is used in Hotmail.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Explanation of the .NET Framework<\/p>\n<ul>\n<li>Is a collection of services and classes?<\/li>\n<li>Exists as a layer between .NET applications and the underlying operating system.<\/li>\n<li>Encapsulates much of the functionality, such as debugging and security services.<\/li>\n<li>The following figure depicts the components of the .NET Framework:<\/li>\n<\/ul>\n<p>The .NET Framework Base Classes or the .NET Class Framework<\/p>\n<p>Consists of a class library that works with any .NET language, such as ASP.NET and C#.<\/p>\n<ul>\n<li>Provides classes that can be used in the code to accomplish a range of common programming tasks.<\/li>\n<li><strong>Comprises<\/strong>\n<ul>\n<li><strong>Namespaces:<\/strong> Namespaces help you to create logical groups of related classes and interfaces that can be used by any language targeting the .NET Framework.<\/li>\n<li><strong>Assembly:<\/strong> An assembly is a single deployable unit that contains all the information about the implementation of classes, structures, and interfaces.<\/li>\n<li><strong>The Common Language Runtime<\/strong>\n<ul>\n<li>Provides functionality such as exception handling, security, debugging, and versioning support to any language that targets it.<\/li>\n<li>Can host a variety of languages and offer a common set of tools across these languages, ensuring interoperability between the codes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li><strong>Provides the following features:<\/strong>\n<ul>\n<li>Automatic memory management<\/li>\n<li>Standard type system<\/li>\n<li>Language interoperability<\/li>\n<li>Platform independence<\/li>\n<li>Security management<\/li>\n<li>Type safety<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Advantages of the .NET Framework<\/p>\n<ul>\n<li><strong>Some advantages of the .NET Framework are:<\/strong><strong> <\/strong>\n<ul>\n<li>Consistent programming model<\/li>\n<li>Multi-platform applications<\/li>\n<li>Multi-language integration<\/li>\n<li>Automatic resource management<\/li>\n<li>Ease of deployment<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong><em> <\/em><\/strong><\/p>\n<p><strong><em>ADO.NET<\/em><\/strong><\/p>\n<p><em><span style=\"text-decoration: underline;\"> <\/span><\/em><\/p>\n<ul>\n<li>Is a model used by ASP.NET applications to communicate with a database for retrieving, accessing, and updating data?<\/li>\n<li>Uses a structured process flow to interact with a database.<\/li>\n<\/ul>\n<p>ADO .NET Data Access<\/p>\n<p>Most applications need data access at one point of time making it a crucial component when working with applications. Data access is making the application interact with a database, where all the data is stored. Different applications have different requirements for database access. VB.NET uses ADO.NET (Active X Data Object) as it&#8217;s data access and manipulation protocol, which also enables us to work with data on the Internet. Let&#8217;s take a look why ADO.NET came into picture replacing ADO.<br \/>\n<strong>Evolution of ADO.NET<\/strong><\/p>\n<p>The first data access model, DAO (data access model) was created for local databases with the built-in Jet engine which had performance and functionality issues. Next came RDO (Remote Data Object) and ADO (Active Data Object) which were designed for Client Server architectures but soon ADO took over RDO. ADO was a good architecture but as the language changes so is the technology within it. With ADO, all the data is contained in a record set object which had problems when implemented on the network (Internet) and penetrating firewalls. ADO was a connected data access which means that when a connection to the database is established the connection remains open until the application is closed, which raises concerns about database security and network traffic. And also as databases are becoming increasingly important and as they are serving more people a connected data access model makes us think about its use. For example, an application with connected data access may do well when connected to two clients, the same may do poorly when connected to 10 and might be unusable when connected to 100 or more. Also, open database connections use system resources to a maximum extent making the system performance less effective.<\/p>\n<p><strong><em> <\/em><\/strong><\/p>\n<p><strong><em>Why ADO.NET? <\/em><\/strong><\/p>\n<p>To cope up with some of the problems mentioned above, ADO.NET came into existence. ADO.NET addresses the above mentioned problems by maintaining a disconnected database access model which means that when an application interacts with the database the connection is opened to serve the request of the application and is closed as soon as the request is completed. Likewise if a database is updated, the connection is opened long enough to complete the Update operation and is closed. By keeping connections open for only a minimum period of time ADO.NET conserves system resources and provides maximum security for databases and also has less impact on system performance. Also, ADO.NET when interacting with\u00a0database uses XML by converting all the data into XML and using it for database related operations making them more efficient.<br \/>\n<strong><em>Features of ADO.NET<\/em><\/strong><strong><em> <\/em><\/strong><\/p>\n<ul>\n<li>Disconnected data architecture \u2014 Applications connect to the database only while retrieving and updating data.<\/li>\n<li>Data cached in datasets \u2014 ADO.NET is based on a disconnected data structure. Therefore, the data is retrieved and stored in datasets.<\/li>\n<li>Data transfer in XML format \u2014 ADO.NET uses XML for transferring information from a database into a dataset and from the dataset to another component.<\/li>\n<li>Interaction with the database is done through data commands.<\/li>\n<\/ul>\n<p><strong><em>ADO.NET Object Model<\/em><\/strong><\/p>\n<p>Key Components of the ADO.NET Model<\/p>\n<ul>\n<li>Data Provider\n<ul>\n<li>Is used for connecting to a database, retrieving data, and storing the data.<\/li>\n<li>Is of two types:\n<ul>\n<li>OLE DB data provider<\/li>\n<li>SQL Server data provider<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Components of a Data Provider<\/p>\n<ul>\n<li><strong>Connection<\/strong><\/li>\n<\/ul>\n<ul>\n<li>Used to establish a connection with a data source<\/li>\n<li>Some commonly used properties and methods:<\/li>\n<\/ul>\n<p>v ConnectionString property<\/p>\n<p>v Open()method<\/p>\n<p>v Close()method<\/p>\n<p>v State property<\/p>\n<ul>\n<li><strong>Data adapter<\/strong><\/li>\n<\/ul>\n<ul>\n<li>Creates a dataset and updates the database.<\/li>\n<li>Handles data transfer between the database and the dataset through its properties and methods.<\/li>\n<li>Displays the data through the process of table mapping.<\/li>\n<li>Are of two types:<\/li>\n<\/ul>\n<p>v SqlDataAdapter<\/p>\n<p>v OleDbDataAdapter<\/p>\n<ul>\n<li><strong>Data command<\/strong><\/li>\n<\/ul>\n<p><strong> <\/strong><\/p>\n<ul>\n<li>Is a SQL statement or a stored procedure that is used to retrieve, insert, delete, or modify data from a data source.<\/li>\n<li>Is an object of the OleDbCommand or SQLCommand class.<\/li>\n<\/ul>\n<ul>\n<li><strong>Data reader<\/strong><\/li>\n<\/ul>\n<p><strong> <\/strong><\/p>\n<ul>\n<li>Is used to retrieve data from a data source in a read-only and forward-only mode.<\/li>\n<li>Stores a single row at a time in the memory.<\/li>\n<li>Commonly used methods:<\/li>\n<\/ul>\n<p>v Read()<\/p>\n<p>v Close()<\/p>\n<p>v NextResult()<\/p>\n<ul>\n<li><strong>Dataset <\/strong><\/li>\n<\/ul>\n<p><strong> <\/strong><\/p>\n<ul>\n<li>Is a disconnected, cached set of records that are retrieved from a database.<\/li>\n<li>Is present as a DataSet class in the System.Data namespace.<\/li>\n<li>Has its own object model.<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">2.3 METHODOLOGY AND TOOLS USED<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>Advent of computers in the last two decades, every organization is going under the process of computerization. The computerization has many benefits. Primarily, a computer is helpful in four major aspects of any kind of organization:<\/p>\n<p>Time Efficiency<\/p>\n<p>Cost Effective<\/p>\n<p>Huge data storage capacity and<\/p>\n<p>Simple operation<\/p>\n<p>Moreover, with the advent of the Internet technologies, World have changed lot call it the social web. Through the dot COM bubble and bust, one trend has never wavered. Every year, millions more people around the world are using the internet to interact in more ways than ever before to date, find old classmates, check on medical elements and cures, to read and express alternative views of the news, and even to give live sales help online. And in so many other areas like Customer Care Supportive System etc.<\/p>\n<p>We have several alternative suggestions about the project category like: desktop application, web-based application, OOPs application, Networking, RDBMS etc. Out of available one we have opted Web based application based on client server architecture. The proposed system falls into the category of Multimedia. A web based system has two types of pages one is static web pages and another are dynamic web pages, which are saved on web server and can be seen by sending request to web server through HTTP protocol.<\/p>\n<p><strong>Static web pages: &#8211;<\/strong> Static web pages are easy to spot sometimes we can pick them out by just looking at the content of the page. The content (text, images, hyperlinks, and so on) and appearance of static web pages is always the same regardless of who visits the page, or how and when they arrive at the page, or any other factors.<\/p>\n<p><strong>Dynamic web pages:<\/strong> &#8211; The dynamic web pages are web pages, which we can interact like a time is shown on the page or we are sending information through web form, online chat, sending mail on net etc all the action this action performed with the help of dynamic web pages.<\/p>\n<p><strong>Web Server:<\/strong> &#8211; Web server are software that manage web pages and make them available to client browser via local network or over the internet. In the case of the internet, the web server and browser are usually on two different machines, possibly many miles apart. However, in a local situation you can set up machine that runs the web server software, and then use a browser on the same machine to look at its web pages.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">SYSTEM DEVELOPMENT LIFE CYCLE<\/span><\/strong><\/p>\n<p>Systems are created to solve problems. One can think of the systems approach as an organized way of dealing with a problem. In this dynamic world, the subject System Analysis and Design (SAD), mainly deals with the software development activities.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">DEFINING A SYSTEM<\/span><\/strong><\/p>\n<p>A collection of components that work together to realize some objective forms a system. Basically there are three major components in every system, namely input, processing and output.<strong><\/strong><\/p>\n<p>In a system the different components are connected with each other and they are interdependent. For example, human body represents a complete natural system. We are also bound by many national systems such as political system, economic system, educational system and so forth. The objective of the system demands that some output is produced as a result of processing the suitable inputs.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">SYSTEM LIFE CYCLE<\/span><\/strong><\/p>\n<p>System life cycle is an organizational process of developing and maintaining systems. It helps in establishing a system project plan, because it gives overall list of processes and sub-processes required for developing a system.<\/p>\n<p>System development life cycle means combination of various activities. In other words we can say that various activities put together are referred as system development life cycle. In the System Analysis and Design terminology, the system development life cycle means software development life cycle.<\/p>\n<p><strong>Following are the different phases of software development cycle:<\/strong><\/p>\n<ul>\n<li>System study<\/li>\n<li>Feasibility study<\/li>\n<li>System analysis<\/li>\n<li>System design<\/li>\n<li>Coding<\/li>\n<li>Testing<\/li>\n<li>Implementation<\/li>\n<li>Maintenance<\/li>\n<\/ul>\n<p><strong> <\/strong><\/p>\n<p><strong>The Different Phases Of Software Development Life Cycle Are Shown Below.<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"568\" height=\"70\" bgcolor=\"white\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td><strong>FIG: SHOWING     GENERAL LIFE CYCLE PROCESS AND PERCENTAGE OF TIME DEVOTED<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> <\/strong><\/p>\n<p><strong><br \/>\n<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">2.3.1 Requirement Phase<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>A system analysis is a separation of a substance into parts for study and their implementation and detailed examination.<\/p>\n<p>Before designing any system it is important that the nature of the business and the way it currently operates are clearly understood. The detailed examination provides the specific data required during designing in order to ensure that all the client&#8217;s requirements are fulfilled. The investigation or the study conducted during the analysis phase is largely based on the feasibility study. Rather it would not be wrong to say that the analysis and feasibility phases overlap. High-level analysis begins during the feasibility study. Though analysis is represented as one phase of the system development life cycle (SDLC), this is not true. Analysis begins with system initialization and continues until its maintenance. Even after successful implementation of the system, analysis may play its role for periodic maintenance and up gradation of the system.<\/p>\n<p>One of the main causes of project failures is inadequate understanding, and one of the main causes of inadequate understanding of the requirements is the poor planning of system analysis.<\/p>\n<p>Analysis requires us to recall the objectives of the project and consider following three questions:<\/p>\n<p>\u00fc What type of information is required?<\/p>\n<p>\u00fc What are the constraints on the investigation?<\/p>\n<p>\u00fc What are the potential problems that may make the task more difficult?<\/p>\n<p>The goal of system analysis is to determine where the problem is in an attempt to fix the system. This step involves breaking down the system in different pieces to analyze the situation, analyzing project goals, breaking down what needs to be created and attempting to engage users so that definite requirements can be defined.<\/p>\n<p>Requirements analysis sometimes requires individuals\/teams from client as well as service provider sides to get detailed and accurate requirements; often there has to be a lot of communication to and from to understand these requirements. Requirement gathering is the most crucial aspect as many times communication gaps arise in this phase and this leads to validation errors and bugs in the software program.<\/p>\n<h3><span style=\"text-decoration: underline;\">2.3.2 Design Phase<\/span><\/h3>\n<p>In systems design the design functions and operations are described in detail, including screen layouts, business rules, process diagrams and other documentation. The output of this stage will describe the new system as a collection of modules or subsystems.<\/p>\n<p>The design stage takes as its initial input the requirements identified in the approved requirements document. For each requirement, a set of one or more design elements will be produced as a result of interviews, workshops, and\/or prototype efforts.<\/p>\n<p>Design elements describe the desired software features in detail, and generally include functional hierarchy diagrams, screen layout diagrams, tables of business rules, business process diagrams, pseudo code, and a complete entity-relationship diagram with a full data dictionary. These design elements are intended to describe the software in sufficient detail that skilled programmers may develop the software with minimal additional input design.<\/p>\n<h3><span style=\"text-decoration: underline;\">2.3.3 Development Phase<\/span><\/h3>\n<p>Once the design is complete, most of the major decisions about the system have been made. The goal of the coding phase is to translate the design of the system into code in a given programming language. For a given design, the aim of this phase is to implement the design in the best possible manner. The coding phase affects both testing and maintenance profoundly. A well written code reduces the testing and maintenance effort. Since the testing and maintenance cost of software are much higher than the coding cost, the goal of coding should be to reduce the testing and maintenance effort. Hence, during coding the focus should be on developing programs that are easy to write. Simplicity and clarity should be strived for, during the coding phase.<\/p>\n<h3><span style=\"text-decoration: underline;\">2.3.4 Implementation Phase<\/span><\/h3>\n<p>The Implementation Phase is the final phase of the SDLC and it involves the actual construction and installation of a system. This phase also includes the maintenance of the system and any future updates or expansion of the system. With the database project example, the following activities would be common:<\/p>\n<ul>\n<li>Physical installation of the server hosting the      database<\/li>\n<li>Installation of the database onto the system<\/li>\n<li>Installation of the Database Management System<\/li>\n<li>Initialization and continuous operation of the      database and DBMS<\/li>\n<li>Maintaining the hardware and software hosting the      database<\/li>\n<li>Updating      the hardware (physical hard drives, etc) and software (DBMS) as needed<\/li>\n<li>Any      future expansion of the database.<\/li>\n<\/ul>\n<h3><span style=\"text-decoration: underline;\">2.3.5 Testing Phase<\/span><\/h3>\n<p>The code is tested at various levels in software testing. Unit, system and user acceptance testing are often performed. This is a grey area as many different opinions exist as to what the stages of testing are and how much if any iteration occurs. Iteration is not generally part of the waterfall model, but usually some occur at this stage. In the testing the whole system is test one by one<\/p>\n<p>Following are the types of testing:<\/p>\n<ul>\n<li>Defect      testing<\/li>\n<li>Path      testing<\/li>\n<li>Data      set testing<\/li>\n<li>Unit      testing<\/li>\n<li>System      testing<\/li>\n<li>Integration      testing<\/li>\n<li>Black      box testing<\/li>\n<li>White      box testing<\/li>\n<li>Regression      testing<\/li>\n<li>Automation      testing<\/li>\n<li>User      acceptance testing<\/li>\n<li>Performance      testing<\/li>\n<\/ul>\n<h3><span style=\"text-decoration: underline;\">2.3.6 Post Implementation Maintenance<\/span><\/h3>\n<p>The deployment of the system includes changes and enhancements before the decommissioning or sunset of the system. Maintaining the system is an important aspect of SDLC. As key personnel change positions in the organization, new changes will be implemented, which will require system updates.<strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">2.4 CONSTRAINTS<\/span><\/strong><\/p>\n<p>SQL Server constraints allow you to enforce rules in your database. These rules may affect business logic, database integrity and\/or table structures. Each one plays an important role in your database architecture. The six types of constraints supported by Microsoft SQL Server include:<\/p>\n<ul>\n<li><a href=\"http:\/\/databases.about.com\/od\/sqlserver\/a\/unique.htm\"><strong>UNIQUE constraints<\/strong><\/a> allow SQL Server administrators to specify that a column may not contain duplicate values. When you create a new UNIQUE constraint, SQL Server checks the column in question to determine whether it contains any duplicate values. If the table contains preexisting duplicates, the constraint creation command fails. Similarly, once you have a UNIQUE constraint on a column, attempts to add or modify data that would cause duplicates to exist also fail.<\/li>\n<\/ul>\n<ul>\n<li><a href=\"http:\/\/databases.about.com\/od\/sqlserver\/a\/CheckConstraint.htm\"><strong>CHECK constraints<\/strong><\/a> allow you to limit the types of data that users may insert in a database. They go beyond <a href=\"http:\/\/databases.about.com\/od\/sqlserver\/a\/mssql_datatypes.htm\">data types<\/a> and allow you to define the specific values that may be included in a column.<\/li>\n<\/ul>\n<ul>\n<li><a href=\"http:\/\/databases.about.com\/od\/sqlserver\/a\/default.htm\"><strong>DEFAULT constraints<\/strong><\/a> allow you to specify a value that the database will use to populate fields that are left blank in the input source. They\u2019re a replacement for the use of <a href=\"http:\/\/databases.about.com\/cs\/sql\/a\/aa042803a.htm\">NULL values<\/a> that provide a great way to predefine common data elements.<\/li>\n<\/ul>\n<ul>\n<li><a href=\"http:\/\/databases.about.com\/od\/sqlserver\/a\/not_null.htm\"><strong>NOT NULL constraints<\/strong><\/a> allow you to specify that a column may not contain NULL values. When you create a new NOT NULL constraint on a database column, SQL Server checks the column\u2019s current contents for any NULL values. If the column currently contains NULL values, the constraint creation fails. Otherwise, SQL Server adds the NOT NULL constraint and any future INSERT or UPDATE commands that would cause the existence of a NULL value fail.<\/li>\n<li><a href=\"http:\/\/databases.about.com\/od\/specificproducts\/a\/primarykey.htm\"><strong>PRIMARY KEY constraints<\/strong><\/a> specify fields that uniquely identify each record in the table. It can either be a normal attribute that is guaranteed to be unique (such as Social Security Number in a table with no more than one record per person) or it can be generated by the DBMS (such as a globally unique identifier, or GUID, in Microsoft SQL Server). Primary keys may consist of a single attribute or multiple attributes in combination.<\/li>\n<\/ul>\n<ul>\n<li><a href=\"http:\/\/databases.about.com\/cs\/specificproducts\/g\/foreignkey.htm\"><strong>FOREIGN KEY constraints<\/strong><\/a> are fields in a relational database table that match the primary key column of another table. Foreign keys can be used to cross-reference tables.<\/li>\n<\/ul>\n<p>Each of these constraints plays a significant, unique role when creating a SQL Server database architecture. I encourage you to follow the links above to learn more about each type.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">2.5 ASSUMPTIONS &amp; DEPENDENCIES<\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<ul>\n<li>It doesn\u2019t matter how efficiently the application works, if the bandwidth is not sufficient the transaction will take more time than expected.<\/li>\n<\/ul>\n<ul>\n<li>.Net Framework for execution environment and Ado.Net Provides for database connectivity.<\/li>\n<\/ul>\n<ul>\n<li>IIS server is required for the application.<\/li>\n<\/ul>\n<ul>\n<li>Although this software is architecturally independent but following hardware resources are required. For i.e. any IBM compatible PC or any other workstation with mouse support and relevant software<\/li>\n<\/ul>\n<p><strong><br \/>\n<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>CHAPTER-3<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>FUNCTIONALITY<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> 3.1 Logical Database Design<\/strong><\/p>\n<p>3.1.1 ERD<\/p>\n<p>3.1.2 Table Structures<\/p>\n<p>3.1.3 Data Flow Diagram<\/p>\n<p><strong> 3.2 Input Design <\/strong><\/p>\n<p>3.2.1 Layout (name &amp; reference no.)<\/p>\n<p>3.2.2 Purpose and Description of each field<\/p>\n<p>3.2.3 Validation Checks<\/p>\n<p><strong> 3.3 Output Design <\/strong><\/p>\n<p><strong> 3.4 Use case Description <\/strong><\/p>\n<p>3.4.1 Purpose<\/p>\n<p>3.4.2 Actors<\/p>\n<p>3.4.3 Preconditions<\/p>\n<p>3.4.4 Post Conditions<\/p>\n<p>3.4.5 Basic flow<\/p>\n<p>3.4.6 Alternate flows<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.1 LOGICAL DATABASE DESIGN<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>The design document that we will develop during this phase is the blueprint of the software.\u00a0 It describes how the solution to the customer problem is to be built. Since solution to complex problems isn\u2019t usually found in the first try, iterations are most likely required.\u00a0 This is true for software design as well.\u00a0 For this reason, any design strategy, design method, or design language must be flexible and must easily accommodate changes due to iterations in the design. Any technique or design needs to support and guide the partitioning process in such a way that the resulting sub-problems are as independent as possible from each other and can be combined easily for the solution to the overall problem. Sub-problem independence and easy combination of their solutions reduces the complexity of the problem. This is the objective of the partitioning process. Partitioning or decomposition during design involves three types of decisions: &#8211;<\/p>\n<p>Define the boundaries along which to break;<\/p>\n<p>Determine into how money pieces to break; and<\/p>\n<p>Identify the proper level of detail when design should stop and implementation should start.<\/p>\n<p>Basic design principles that enable the software engineer to navigate the design process suggest a set of principles for software design, which have been adapted and extended in the following list:<\/p>\n<p>Free from the suffer from &#8220;tunnel vision.&#8221; A good designer should consider alternative approaches, judging each based on the requirements of the problem, the resources available to do the job.<\/p>\n<p>The design should be traceable to the analysis model. Because a single element of the design model often traces to multiple requirements, it is necessary to have a means for tracking how requirements have been satisfied by the design model.<\/p>\n<p>The design should not repeat the same thing. Systems are constructed using a set of design patterns, many of which have likely been encountered before. These patterns should always be chosen as an alternative to reinvention. Time is short and resources are limited! Design time should be invested in representing truly new ideas and integrating those patterns that already exist.<\/p>\n<p>The design should &#8220;minimize the intellectual distance&#8221; between the software and the problem as it exists in the real world. That is, the structure of the software design should (whenever possible) mimic the structure of the problem domain.<\/p>\n<p>The design should exhibit uniformity and integration. A design is uniform if it appears that one person developed the entire thing. Rules of style and format should be defined for a design team before design work begins. A design is integrated if care is taken in defining interfaces between design components.<\/p>\n<p>The design activity begins when the requirements document for the software to be developed is available. This may be the SRS for the complete system, as is the case if the waterfall model is being followed or the requirements for the next &#8220;iteration&#8221; if the iterative enhancement is being followed or the requirements for the prototype if the prototyping is being followed. While the requirements specification activity is entirely in the problem domain, design is the first step in moving from the problem domain toward the solution domain. Design is essentially the bridge between requirements specification and the final solution for satisfying the requirements.<\/p>\n<p>The design of a system is essentially a blueprint or a plan for a solution for the system. We consider a system to be a set of components with clearly defined behavior that interacts with each other in a fixed defined manner to produce some behavior or services for its environment. A component of a system can be considered a system, with its own components. In a software system, a component is a software module.<\/p>\n<p>The design process for software systems, often, has two levels. At the first level, the focus is on deciding which modules are needed for the system, the specifications of these modules, and how the modules should be interconnected. This is what is called the system design or top-level design. In the second level, the internal design of the modules, or how the specifications of the module can be satisfied, is decided. This design level is often called detailed design or logic design. Detailed design essentially expands the system design to contain a more detailed description of the processing logic and data structures so that the design is sufficiently complete for coding.<\/p>\n<p>Because the detailed design is an extension of system design, the system design controls the major structural characteristics of the system. The system design has a major impact on the testability and modifiability of a system, and it impacts its efficiency. Much of the design effort for designing software is spent creating the system design.<\/p>\n<p>The input to the design phase is the specifications for the system to be designed. Hence, reasonable entry criteria can be that the specifications are stable and have been approved, hoping that the approval mechanism will ensure that the specifications are complete, consistent, unambiguous, etc. The output of the top-level design phase is the architectural design or the system design for the software system to be built. This can be produced with or without using a design methodology. Reasonable exit criteria for the phase could be that the design has been verified against the input specifications and has been evaluated and approved for quality.<\/p>\n<p>A design can be object-oriented or function-oriented. In function-oriented design, the design consists of module definitions, with each module supporting a functional abstraction. In object-oriented design, the modules in the design represent data abstraction (these abstractions are discussed in more detail later). In the function-oriented methods for design and describe one particular methodology the structured design methodology in some detail. In a function- oriented design approach, a system is viewed as a transformation function, transforming the inputs to the desired outputs. The purpose of the design phase is to specify the components for this transformation function, so that each component is also a transformation function. Hence, the basic output of the system design phase, when a function oriented design approach is being followed, is the definition of all the major data structures in the system, all the major modules of the system, and how the modules interact with each other.<\/p>\n<p>Once the designer is satisfied with the design he has produced, the design is to be precisely specified in the form of a document. To specify the design, specification languages are used. Producing the design specification is the ultimate objective of the design phase. The purpose of this design document is quite different from that of the design notation. Whereas a design represented using the design notation is largely to be used by the designer, a design specification has to be so precise and complete that it can be used as a basis of further development by other programmers. Generally, design specification uses textual structures, with design notation helping in understanding<strong> <\/strong><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.1.1.ENTITY RELATIONSHIP DIAGRAMS<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>The object relationship pair can be represented graphically using the Entity Relationship Diagrams. A set of primary components are identified for the Entity Relationship Diagram,<\/p>\n<ol>\n<li>Attributes,<\/li>\n<li>Relationships and<\/li>\n<li>Various Type Indicators.<\/li>\n<\/ol>\n<p>The primary purpose of the Entity Relationship Diagram is to represent data objects and their relationships.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.1.2\u00a0 Table Structures<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><strong><\/strong><\/p>\n<p><strong>Call Registration<\/strong>&#8211; to store of the calla\\s attended by the customer care support team.<\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"576\">\n<tbody>\n<tr>\n<td width=\"146\" valign=\"top\"><strong>Field Name<\/strong><\/td>\n<td width=\"142\" valign=\"top\"><strong>Type <\/strong><\/td>\n<td width=\"133\" valign=\"top\"><strong>Constraints<\/strong><\/td>\n<td width=\"155\" valign=\"top\"><strong>Description<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Notification_no<\/td>\n<td width=\"142\" valign=\"top\">Int<\/td>\n<td width=\"133\" valign=\"top\">Primary   Key<\/td>\n<td width=\"155\" valign=\"top\">Call   registration<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Cust_no<\/td>\n<td width=\"142\" valign=\"top\">Int<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Customer   Id<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Name<\/td>\n<td width=\"142\" valign=\"top\">Char   (30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Status<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Date_reg<\/td>\n<td width=\"142\" valign=\"top\">Date<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Date   of reg<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Date_close<\/td>\n<td width=\"142\" valign=\"top\">Date<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Closing   date<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Zone<\/td>\n<td width=\"142\" valign=\"top\">Char   (30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Zone<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Product<\/td>\n<td width=\"142\" valign=\"top\">Char   (50)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Product<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Call_type<\/td>\n<td width=\"142\" valign=\"top\">Char   (30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Call   type<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Taker<\/td>\n<td width=\"142\" valign=\"top\">Char   (30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Phone   no<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Service_request<\/td>\n<td width=\"142\" valign=\"top\">Char   (30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Type   of request<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Priority<\/td>\n<td width=\"142\" valign=\"top\">Char   \u201c(30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Priority   of complaint<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Remark<\/td>\n<td width=\"142\" valign=\"top\">Char   (30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Remark<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Sign_by<\/td>\n<td width=\"142\" valign=\"top\">Char   (30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Signed   by<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Attend_by<\/td>\n<td width=\"142\" valign=\"top\">Char   (30)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Call   attended by<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Email<\/td>\n<td width=\"142\" valign=\"top\">Char   (50)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Email_id<\/td>\n<\/tr>\n<tr>\n<td width=\"146\" valign=\"top\">Ticket_no<\/td>\n<td width=\"142\" valign=\"top\">Number(5)<\/td>\n<td width=\"133\" valign=\"top\">Not   Null<\/td>\n<td width=\"155\" valign=\"top\">Trouble   Ticket no<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> <\/strong><\/p>\n<p><strong>Customers: <\/strong>To store details of the customers<\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"148\" valign=\"top\"><strong>Field Name<\/strong><\/td>\n<td width=\"146\" valign=\"top\"><strong>Type <\/strong><\/td>\n<td width=\"136\" valign=\"top\"><strong>Constraints<\/strong><\/td>\n<td width=\"160\" valign=\"top\"><strong>Description<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Cust_no<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Primary   Key<\/td>\n<td width=\"160\" valign=\"top\">Customer_no<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Title<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Title<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Lastname<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Last   name<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">First   name<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">First   name<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">House   no<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">House   no<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Add1<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Address   1<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Add2<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Address   2<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Locality<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Area<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Land   Mark<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Landmark<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">City<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">City<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Pincode<\/td>\n<td width=\"146\" valign=\"top\">Number(10)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Pin   code<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Phone<\/td>\n<td width=\"146\" valign=\"top\">Number(10)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Contact   no<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Add   proof<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Address   proof<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Appliance<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Appliance<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Cust_type<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Customer   type<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Date_of_purchase<\/td>\n<td width=\"146\" valign=\"top\">Date<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Date   of purchase<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Department<\/strong>: To strore details of the department<\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"148\" valign=\"top\"><strong>Field Name<\/strong><\/td>\n<td width=\"146\" valign=\"top\"><strong>Type <\/strong><\/td>\n<td width=\"136\" valign=\"top\"><strong>Constraints<\/strong><\/td>\n<td width=\"160\" valign=\"top\"><strong>Description<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Dept_no<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Primary   Key<\/td>\n<td width=\"160\" valign=\"top\">Department   no<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Dept_   name<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Department   Name<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Employee:<\/strong> To store details of the employee working in the Customer Care.<\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"148\" valign=\"top\"><strong>Field Name<\/strong><\/td>\n<td width=\"146\" valign=\"top\"><strong>Type <\/strong><\/td>\n<td width=\"136\" valign=\"top\"><strong>Constraints<\/strong><\/td>\n<td width=\"160\" valign=\"top\"><strong>Description<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Emp_no<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Primary   Key<\/td>\n<td width=\"160\" valign=\"top\">Employee   no<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Firat   name<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">First   Name<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Last   Name<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Last   Name<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Add1<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Address1<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Add2<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Address2<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">City<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">City<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Pin   code<\/td>\n<td width=\"146\" valign=\"top\">Number(10)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Pin   code<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Phone<\/td>\n<td width=\"146\" valign=\"top\">Number(10)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Contact   no<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Department<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Department<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Designation<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Designation<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Salary<\/td>\n<td width=\"146\" valign=\"top\">Number   (5)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">salary<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>User details:<\/strong> To store details of the users<\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"584\">\n<tbody>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Field Name<\/strong><\/td>\n<td width=\"138\" valign=\"top\"><strong>Type <\/strong><\/td>\n<td width=\"149\" valign=\"top\"><strong>Constraints<\/strong><\/td>\n<td width=\"154\" valign=\"top\"><strong>Description<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\">Username<\/td>\n<td width=\"138\" valign=\"top\">Char(30)<\/td>\n<td width=\"149\" valign=\"top\">Not   null<\/td>\n<td width=\"154\" valign=\"top\">Username<\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\">Password<\/td>\n<td width=\"138\" valign=\"top\">Char(30)<\/td>\n<td width=\"149\" valign=\"top\">Not   Null<\/td>\n<td width=\"154\" valign=\"top\">Password<\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\">Email<\/td>\n<td width=\"138\" valign=\"top\">Char   (30)<\/td>\n<td width=\"149\" valign=\"top\">Not   Null<\/td>\n<td width=\"154\" valign=\"top\">Email<\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\">Security   question<\/td>\n<td width=\"138\" valign=\"top\">Char   (50)<\/td>\n<td width=\"149\" valign=\"top\">Not   Null<\/td>\n<td width=\"154\" valign=\"top\">Security   question used in forget password form<\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\">Answer<\/td>\n<td width=\"138\" valign=\"top\">Char   (50)<\/td>\n<td width=\"149\" valign=\"top\">Not   Null<\/td>\n<td width=\"154\" valign=\"top\">Answer<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Email:<\/strong> To store details of the email send to the customers, to reply customers after consulting the related specialty team.<\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"148\" valign=\"top\"><strong>Field Name<\/strong><\/td>\n<td width=\"146\" valign=\"top\"><strong>Type <\/strong><\/td>\n<td width=\"136\" valign=\"top\"><strong>Constraints<\/strong><\/td>\n<td width=\"160\" valign=\"top\"><strong>Description<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Email_id<\/td>\n<td width=\"146\" valign=\"top\">Char(30)<\/td>\n<td width=\"136\" valign=\"top\">Not   null<\/td>\n<td width=\"160\" valign=\"top\">Email   id<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Cust_no<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Customer   no<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Adte<\/td>\n<td width=\"146\" valign=\"top\">Date<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Date<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Comment<\/td>\n<td width=\"146\" valign=\"top\">Char   (250)<\/td>\n<td width=\"136\" valign=\"top\">Not   null<\/td>\n<td width=\"160\" valign=\"top\">Comment\u00a0 or reply<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Ticket Table:<\/strong> To store details of the trouble tickets submitted by the customers.<\/p>\n<table border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"148\" valign=\"top\"><strong>Field Name<\/strong><\/td>\n<td width=\"146\" valign=\"top\"><strong>Type <\/strong><\/td>\n<td width=\"136\" valign=\"top\"><strong>Constraints<\/strong><\/td>\n<td width=\"160\" valign=\"top\"><strong>Description<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Ticket   _no<\/td>\n<td width=\"146\" valign=\"top\">Char(30)<\/td>\n<td width=\"136\" valign=\"top\">Primary   Key<\/td>\n<td width=\"160\" valign=\"top\">Trouble   ticket no<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Date<\/td>\n<td width=\"146\" valign=\"top\">Date<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Date   of generating<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Priority<\/td>\n<td width=\"146\" valign=\"top\">Char   (30)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Priority<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Subject<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Subject<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Description<\/td>\n<td width=\"146\" valign=\"top\">Char   (250)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Description<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Type<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Type<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Email<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Email   id<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Cust_id<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Customer   id<\/td>\n<\/tr>\n<tr>\n<td width=\"148\" valign=\"top\">Cust_name<\/td>\n<td width=\"146\" valign=\"top\">Char   (50)<\/td>\n<td width=\"136\" valign=\"top\">Not   Null<\/td>\n<td width=\"160\" valign=\"top\">Customer   Name<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\">3.2 INPUT DESIGN<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.2.1 Layout<\/span><\/strong><\/p>\n<p><span style=\"text-decoration: underline;\"> <\/span><\/p>\n<ol>\n<li>login<\/li>\n<li>Customer Master<\/li>\n<li>Update Details<\/li>\n<li>Inbound Tickets<\/li>\n<li>Search Master<\/li>\n<li>Report Generation<\/li>\n<li>Validation Handler<\/li>\n<li>Response Master<\/li>\n<\/ol>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.2.2\u00a0 Purpose and Description of each field<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">1. LOGIN<\/span><\/strong><strong> <\/strong><\/p>\n<p>Login master is the module which checks for a valid candidate when the user enters his user id, password, and link to the correct page or denies and link to the registration page. It is divided in to following functions.<\/p>\n<ol>\n<li><strong>A. <\/strong><strong>USERID CHECKER<\/strong><\/li>\n<\/ol>\n<p>As user id rules the system so a person is known by his uniqueness of his user id. As it is to provide the viable candidate system .so the user id is being validated with password in different cases to validate the genuineness of the candidate.<\/p>\n<p><strong> B.\u00a0\u00a0\u00a0 \u00a0THE LOGIN STATUS MANAGER.<\/strong><\/p>\n<p><strong> <\/strong>This module keeps the status of the user when logged in and for which purpose and for how much time. As it is an integral part for a paid site to track the user login status if user not logon for certain period of time then their account will be in suspended mode or expires. <strong><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">2. CUSTOMER MASTER<\/span><\/strong><\/p>\n<p>This module deals with the different state of registration as:<\/p>\n<p><strong>a).<\/strong> Customer building form will be displayed in this module.<\/p>\n<p><strong>b).<\/strong> Clint side validations being handled by validation master<\/p>\n<p><strong>c).<\/strong> Unique customer id checker (checks that the user id being entered by the candidate is unique or not.<\/p>\n<p><strong>d).<\/strong> Auto user id generator generates auto user id in user id field by taking the email id of the user if it is unique or suggest by combining it with some number.<\/p>\n<p><strong>e).<\/strong> All data about any new customers of site will be stored in database.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">3. DETAILS UPDATE<\/span><\/strong><\/p>\n<p>Details update module is to deal with updating of profile; with the help of this module one can change\/update either her\/his own profile or partner\u2019s profile.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4. <\/span><\/strong><strong><span style=\"text-decoration: underline;\">INBOUND TICKETS\/CREATED BY FRONT END SUPPORT STAFF<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<ul>\n<li>Basic Information<\/li>\n<li>Customer Queries<\/li>\n<li>Lead Generation<\/li>\n<li>Debit Cards<\/li>\n<li>Complaints<\/li>\n<li>Ticket number generation<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">5. SEARCH MASTER<\/span><\/strong><\/p>\n<p>Search module is an important module in any web site. With the help of this module visitor can search their requirements. An enhanced search tool is made to search data according to different criteria.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">6.<\/span><\/strong><span style=\"text-decoration: underline;\"> <strong>REPORT GENERATION <\/strong><\/span><\/p>\n<p>This module specially used by the project master or administrator of Project. The main objective of this module is to give the interface to the administrator of Project, so they can manage whole Project. They can view different types of reports like customers details, trouble ticket details, how many tickets generated through Project, what their status etc. In other word we can say that this module is the main module of the site and with the help of this module administrator is able to manage whole Project.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">7. VALIDATION HANDLER<\/span><\/strong><strong> <\/strong><\/p>\n<p>Validation handler module works with the validations given within the complete running program.\u00a0 This module basically deals with the validation of different entries done during resume building process. This module deals with the discrepancies such as incorrect e-mail, date of birth, address, phone number, amount mode, Cheque number, bank name, credit card number etc in the profile making process and payment process. This module specially integrated with the different pages and forms checks all the given description given in the form by the user to make the system robust, reliable and error free. To finally deal with the any wrong entries being done by the user it validates as well as suggests for correct input.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">8. RESPONSE MASTER<\/span><\/strong><\/p>\n<p><strong>Customer Support Emails<\/strong><\/p>\n<ul>\n<li>Email address\u00a0\u00a0 support@navisite.com<\/li>\n<li>Replies of emails after consulting the related specialty team<\/li>\n<li>Follow-up calls\/emails wherever needed<\/li>\n<li>Diverting cases to concern departments\/divisions<\/li>\n<\/ul>\n<p>The administrators use the response master specially. Basically the use of this module is to help the administrator to response any customer according to his trouble ticket. If the administrator find any suitable solution, they can response to any customer and also can contact those person through this response master.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.2.3\u00a0 Validation Checks<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<ul>\n<li>While entering the data into the form it will check for the name of the client is properly filled &amp; it should not be null.<\/li>\n<\/ul>\n<ul>\n<li>Whenever we enter the data for the new customer, company, or user will automatically check the details from the database tables and also generate the connection number automatically.<\/li>\n<\/ul>\n<ul>\n<li>Similarly in the complaint table complaint number will generate automatically.<\/li>\n<\/ul>\n<ul>\n<li>Entered text \/ number should not exceed the limit (width).<\/li>\n<\/ul>\n<ul>\n<li>Almost for all fields we have used the validation for example if name of the fields requires the text type of data then it will check for the string and if the data is numeric then it will check if the number entered is proper numeric or not.<\/li>\n<\/ul>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.3 OUTPUT DESIGN<\/span><\/strong><\/p>\n<p>Feedback Repo<\/p>\n<p>Users Repo<\/p>\n<p>Customers Repo<\/p>\n<p>Employee Repo<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.4 USE CASE DESCRIPTION<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.4.1\u00a0 Purpose<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>A <strong>Use Case Diagram<\/strong> in the <a href=\"http:\/\/en.wikipedia.org\/wiki\/Unified_Modeling_Language\">Unified Modeling Language<\/a> (UML) is a type of behavioral diagram defined by and created from a <a href=\"http:\/\/en.wikipedia.org\/wiki\/Use-case_analysis\">Use-case analysis<\/a>. Its purpose is to present a graphical overview of the functionality provided by a system in terms of <a title=\"Actor (UML)\" href=\"http:\/\/en.wikipedia.org\/wiki\/Actor_(UML)\">actors<\/a>, their goals (represented as <a title=\"Use case\" href=\"http:\/\/en.wikipedia.org\/wiki\/Use_case\">use cases<\/a>), and any dependencies between those use cases.<\/p>\n<p>The main purpose of a use case diagram is to show what system functions are performed for which actor. Roles of the actors in the system can be depicted.<\/p>\n<p>Interaction among actors is not shown on the use case diagram. If this interaction is essential to a coherent description of the desired behavior, perhaps the system or use case boundaries should be re-examined. Alternatively, interaction among actors can be part of the assumptions used in the use case.<\/p>\n<ul>\n<li>Use cases<\/li>\n<\/ul>\n<p>A use case describes a sequence of actions that provide something of measurable value to an actor and is drawn as a horizontal ellipse.<\/p>\n<ul>\n<li>Actors<\/li>\n<\/ul>\n<p>An actor is a person, organization, or external system that plays a role in one or more interactions with the system.<\/p>\n<ul>\n<li>System boundary boxes (optional)<\/li>\n<\/ul>\n<p>A rectangle is drawn around the use cases, called the system boundary box, to indicate the scope of system. Anything within the box represents functionality that is in scope and anything outside the box is not.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<h2><span style=\"text-decoration: underline;\">3.4.2 Actor Generalization<\/span><\/h2>\n<p>One popular relationship between Actors is Generalization\/Specialization. This is useful in defining overlapping roles between actors. The notation is a solid line ending in a hollow triangle drawn from the specialized to the more general actor<\/p>\n<p><strong><span style=\"text-decoration: underline;\">3.4.3 Preconditions<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>Preconditions indicate circumstances that must be true prior to the invocation of the Use Case. If preconditions have an ordered sequence, display them in an ordered list. If this Use Case depends on a previous Use Case&#8217;s successful execution, list the previously executed Use Case in this section. If a precondition is not satisfied, the final state of the Use Case is undefined.<\/p>\n<h2>Preconditions<\/h2>\n<p>List any activities that must take place, or any conditions that must be true, before the use case can be started. Number each precondition. Examples:<\/p>\n<ol>\n<li>User\u2019s identity has been authenticated.<\/li>\n<li>User\u2019s computer has sufficient free memory available to launch task.<\/li>\n<\/ol>\n<h2><span style=\"text-decoration: underline;\"> <\/span><\/h2>\n<h2><span style=\"text-decoration: underline;\">3.4.4 Post conditions<\/span><\/h2>\n<p>Describe the state of the system at the conclusion of the use case execution. Number each postcondition. Examples:<\/p>\n<ol>\n<li>Document contains only valid SGML tags.<\/li>\n<li>Price of item in database has been updated with new value.<\/li>\n<\/ol>\n<h2><span style=\"text-decoration: underline;\"> <\/span><\/h2>\n<h2><span style=\"text-decoration: underline;\">3.4.5 Basic Flow<\/span><\/h2>\n<p>Provide a detailed description of the user actions and system responses that will take place during execution of the use case under normal, expected conditions. This dialog sequence will ultimately lead to accomplishing the goal stated in the use case name and description. This description may be written as an answer to the hypothetical question, \u201cHow do I &lt;accomplish the task stated in the use case name&gt;?\u201d This is best done as a numbered list of actions performed by the actor, alternating with responses provided by the system. The normal flow is numbered \u201cX.0\u201d, where \u201cX\u201d is the Use Case ID.<\/p>\n<h2><span style=\"text-decoration: underline;\"> <\/span><\/h2>\n<h2><span style=\"text-decoration: underline;\">3.4.6 Alternative Flows<\/span><\/h2>\n<p>Document other, legitimate usage scenarios that can take place within this use case separately in this section. State the alternative flow, and describe any differences in the sequence of steps that take place. Number each alternative flow in the form \u201cX.Y\u201d, where \u201cX\u201d is the Use Case ID and Y is a sequence number for the alternative flow. For example, \u201c5.3\u201d would indicate the third alternative flow for use case number 5.<\/p>\n<p><strong>CHAPTER 4<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>TESTING<\/strong><\/p>\n<p><strong>4.1<\/strong><strong> Test Activities (with details)<\/strong><\/p>\n<p><strong> 4.2 Unit Testing<\/strong><\/p>\n<p>4.2.1 Methodology used<\/p>\n<p>4.2.2 Tools used<\/p>\n<p>4.2.3\u00a0\u00a0\u00a0 Test Cases<\/p>\n<p><strong> 4.3 Integration Testing<\/strong><\/p>\n<p>4.3.1 Methodology Used<\/p>\n<p>4.3.2 Tools Used<\/p>\n<p>4.3.3 Test Cases<\/p>\n<p><strong> 4.4 System Testing<\/strong><\/p>\n<p><strong>4.4.1 <\/strong><strong>Functional Testing<\/strong><\/p>\n<p>4.4.1.1 Methodology used<\/p>\n<p>4.4.1.2\u00a0\u00a0 Tools Used<\/p>\n<p>4.4.1.3 Test Cases<\/p>\n<p><strong> 4.4.2 Non-Functional Testing <\/strong><\/p>\n<p>4.4.2.1\u00a0\u00a0 Methodology used<\/p>\n<p>4.4.2.2\u00a0\u00a0 Tools Used<\/p>\n<p>4.4.2.3 Test Cases<\/p>\n<p><strong>4.5 <\/strong><strong>Acceptance Testing<\/strong><\/p>\n<p>4.5.1 Methodology used<\/p>\n<p>4.5.2\u00a0\u00a0\u00a0 Tools Used<\/p>\n<p>4.5.3\u00a0\u00a0\u00a0 Test Cases<\/p>\n<p><strong> 4.6\u00a0\u00a0 Implementation<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.1 TEST ACTIVITIES<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">ACTIVITY NETWORK FOR SYSTEM TESTING<\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>The test plan entails the following activities: <\/strong><\/p>\n<p>1. Prepare test plan.<\/p>\n<p>2. Specify conditions for user acceptance testing.<\/p>\n<p>3. Prepare test data for program testing.<\/p>\n<p>4. Prepare test data for transaction path testing.<\/p>\n<p>5. Plan user training.<\/p>\n<p>6. Compile\/assemble programs.<\/p>\n<p>7. Prepare job performance aids.<\/p>\n<p>8. Prepare operational documents.<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>PREPARE TEST: <\/strong>A workable test plan must be prepared in accordance with established design specifications. It includes the following items:<\/p>\n<ul>\n<li>Outputs expected from the system.<\/li>\n<li>Criteria for evaluating outputs.<\/li>\n<li>A volume of test data.<\/li>\n<li>Procedure for using test data.<\/li>\n<li>Personnel and training requirements.<\/li>\n<\/ul>\n<p><strong>SPECIFY CONDITIONS FOR USER ACCEPTANCE TESTING<\/strong><\/p>\n<p>Planning for user acceptance testing calls for the analyst and the user to agree on conditions for the test.<\/p>\n<p><strong>PREPARE TEST DATA FOR PROGRAM TESTING<\/strong><\/p>\n<p>As each program is coded, test data are prepared and documented to ensure that all aspects of the program are properly tested.<\/p>\n<p><strong>PREPARE TEST DATA FOR TRANSACTION PATH TESTING<\/strong><\/p>\n<p>This activity develops the data required for testing every condition and transactions to be introduced into the system. The path of each transaction from origin to destination is carefully tested reliable results.<\/p>\n<p><strong>PLAN USER TRAINING <\/strong><\/p>\n<p>User training is designed to prepare the user for testing and converting the system. User involvement and training take place parallel with programming for three reasons:<\/p>\n<p>\u2022 The system group has time available to spend on training while the programs are being written.<\/p>\n<p>\u2022 Initiating a user-training program gives the systems group a clearer image of the user&#8217;s interest in the new system.<\/p>\n<p>\u2022 A trained user participates more effectively in system testing.<\/p>\n<p>The training plan is followed by preparation of the user training manual and other text materials.<\/p>\n<p><strong>COMPILE \/ ASSEMBLE PROGRAMS<\/strong><\/p>\n<p>All programs have to be compiled \/ assembled for testing.<\/p>\n<p><span style=\"text-decoration: underline;\"> <\/span><\/p>\n<p><strong>PREPARE JOB PERFORMANCE AIDS<\/strong><\/p>\n<p>In this activity the materials to be used by personnel to run the system are specified and scheduled. This includes a display of materials.<\/p>\n<p><span style=\"text-decoration: underline;\"> <\/span><\/p>\n<p><strong>PREPARE OPERATIONAL DOCUMENTS<\/strong><\/p>\n<p>During the test plan stage, all operational documents are finalized including copies of the operational formats required by the candidate system.<\/p>\n<p><span style=\"text-decoration: underline;\"> <\/span><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>SYSTEMS TESTING<\/strong><\/p>\n<p>The computer department to ensure that the system functions as specified does this testing. This testing is important to ensure that a working system is handed over to the user for acceptance testing.<\/p>\n<p><strong>ACCEPTANCE TESTING<\/strong><\/p>\n<p>The user to ensure that the system functions, as the user actually wanted performs this testing. With prototyping techniques, this stage becomes very much a formality to check the accuracy and completeness of processing. The screen layouts and output should already have been tested during the prototyping phase.<\/p>\n<p>An error in the program code can remain undetected indefinitely. To prevent this from happening the code was tested at various levels. To successfully test a system, each condition, and combinations of conditions had to be tested. Each program was tested and linked to other programs. This unit of program is tested and linked to other units and so on until the complete system has been tested.<\/p>\n<p>The purpose of testing is to ensure that each program is fully tested. To do so a test plan had to be created. The test plan consists of a number of test runs such as the valid paths through the code, and the exception and error handling paths. For each test run there is a list of conditions tested, the test data used and the result expected. The test plan was then reviewed to check that each path through the code is tested correctly. It is the responsibility of the programmer to collect the data that will produce the required test condition.<\/p>\n<p><strong><br \/>\n<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.2 UNIT TESTING<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.2.1 Methodology Used<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>This is the smallest testable unit of a computer system and is normally tested using the white box testing. The author of the programs usually carries out unit tests.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.2.2 Tools used<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>Manual Testing Done<\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.2.3 Test Cases<\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"669\">\n<tbody>\n<tr>\n<td width=\"143\"><\/td>\n<td width=\"144\"><strong>TEST DATA Specifications   for Custmer Care Supportive System user form1<\/strong><\/td>\n<td width=\"126\"><\/td>\n<td width=\"228\"><\/td>\n<td width=\"28\"><\/td>\n<\/tr>\n<tr>\n<td width=\"143\"><strong>Test Date<\/strong><\/td>\n<td width=\"144\">3\/3\/2011<\/td>\n<td width=\"126\"><strong>Programmer name:<\/strong><\/td>\n<td width=\"228\"><strong>Custmer Care Supportive   System<\/strong><\/td>\n<td width=\"28\"><\/td>\n<\/tr>\n<tr>\n<td width=\"143\"><strong>Tested By:<\/strong><\/td>\n<td width=\"144\"><\/td>\n<td width=\"126\"><strong>Project ID:<\/strong><\/td>\n<td width=\"228\">1110599<\/td>\n<td width=\"28\"><\/td>\n<\/tr>\n<tr>\n<td width=\"143\"><\/td>\n<td width=\"144\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"228\"><\/td>\n<td width=\"28\"><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Customer   No<\/strong><\/td>\n<td width=\"144\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 32 characters)<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Name<\/strong><\/td>\n<td width=\"144\" valign=\"bottom\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\">the   fields are required.Can enter only\u00a0   numeric ( Length upto 8 digit )<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Date   Regd<\/strong><\/td>\n<td width=\"144\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 132 characters)<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Date   Close<\/strong><\/td>\n<td width=\"144\" valign=\"bottom\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\">only   8\u00a0 or 10 digit\u00a0 You may use\u00a0   numbers<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Email<\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\">@yahoo.com<\/td>\n<td width=\"228\" valign=\"top\">Use   4 to 32 characters and start with a letter. You may use letters, numbers,   underscores, and one dot(.)<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Ticket   No<\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"702\">\n<tbody>\n<tr>\n<td colspan=\"2\" width=\"144\"><strong> Positive Test cases for\u00a0 registration form<\/strong><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><strong>T.C ID<\/strong><\/td>\n<td width=\"108\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"126\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"102\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"214\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"58\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"57\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">1<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\">rahul<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">2<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\">R\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0S<\/td>\n<td width=\"214\">Will   accept only letters, spaces, hyphens, and apostrophes.Length upto 32   characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">3<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\" valign=\"bottom\">A\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satish<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">4<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\" valign=\"bottom\">Akhila\u00a0\u00a0\u00a0\u00a0 S<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters.name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">5<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\" valign=\"bottom\">Rahul sharma<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters.name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">6<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"102\">6215<\/td>\n<td width=\"214\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">7<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"102\" valign=\"bottom\">Vikas nagar<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">8<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"102\">a-15\/20 vikasnagar<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">9<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"102\">h7-57<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">10<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date Regd   Field<\/td>\n<td width=\"126\">Check the   functionality of Date Regd Field<\/td>\n<td width=\"102\">985745677<\/td>\n<td width=\"214\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">11<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date Regd   Field<\/td>\n<td width=\"126\">Check the   functionality of Date Regd Field<\/td>\n<td width=\"102\">9890457078<\/td>\n<td width=\"214\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\" valign=\"bottom\">12<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"126\">Check the   functionality of Date Close field<\/td>\n<td width=\"102\">Kanpur<\/td>\n<td width=\"214\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">13<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"126\">Check the   functionality of Date Close field<\/td>\n<td width=\"102\">kanpur delta<\/td>\n<td width=\"214\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\" valign=\"bottom\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">14<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"126\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"102\" valign=\"bottom\"><a href=\"mailto:rahul.s10@yahoo.com\">rahul.s10@yahoo.com<\/a><\/td>\n<td width=\"214\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">15<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"126\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"102\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"214\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">16<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"126\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"102\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"214\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">17<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"126\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"102\" valign=\"bottom\"><a href=\"mailto:rk.7_1345@yahoo.com\">rk.7_1345@yahoo.com<\/a><\/td>\n<td width=\"214\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">18<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"102\">avhjklhm<\/td>\n<td width=\"214\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name\u00a0 ID.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">19<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"102\">654321<\/td>\n<td width=\"214\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or ID.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">20<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"102\" valign=\"bottom\">2207**<\/td>\n<td width=\"214\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">21<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"102\" valign=\"bottom\">Monuu1312**<\/td>\n<td width=\"214\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or \u00a0ID.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"709\">\n<tbody>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\">Negative Test cases   for registration form<\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><strong>T.C ID<\/strong><\/td>\n<td width=\"115\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"141\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"111\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"191\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"58\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"57\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">1<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"141\">Check the   functionality of Customer Name field<\/td>\n<td width=\"111\">B<\/td>\n<td width=\"191\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">2<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"141\">Check the   functionality of Customer Name field<\/td>\n<td width=\"111\">Rahul&#8217;s<\/td>\n<td width=\"191\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">3<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"141\">Check the   functionality of Customer Name field<\/td>\n<td width=\"111\">Uma<\/td>\n<td width=\"191\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters.name are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">4<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"141\">Check the   functionality of Customer Name field<\/td>\n<td width=\"111\" valign=\"bottom\">&#8216;<\/td>\n<td width=\"191\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">5<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\" valign=\"bottom\">Invalid<\/td>\n<td width=\"57\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">6<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">7<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\">SPACE<\/td>\n<td width=\"191\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">8<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\">94 578<\/td>\n<td width=\"191\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">9<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\" valign=\"bottom\"><\/td>\n<td width=\"191\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\" valign=\"bottom\">Invalid<\/td>\n<td width=\"57\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\" valign=\"bottom\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\" valign=\"bottom\"><\/td>\n<td width=\"57\" valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">10<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date Regd   Field<\/td>\n<td width=\"141\">Check the   functionality of Date Regd Field<\/td>\n<td width=\"111\" valign=\"bottom\"><\/td>\n<td width=\"191\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\" valign=\"bottom\">Invalid<\/td>\n<td width=\"57\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">11<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date Regd   Field<\/td>\n<td width=\"141\">Check the   functionality of Date Regd Field<\/td>\n<td width=\"111\">SPACE<\/td>\n<td width=\"191\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\" valign=\"bottom\">Invalid<\/td>\n<td width=\"57\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">12<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"141\">Check the   functionality of Date Close field<\/td>\n<td width=\"111\">blank<\/td>\n<td width=\"191\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">13<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"141\">Check the   functionality of Date Close field<\/td>\n<td width=\"111\"><a href=\"mailto:rahul@yahoo.com\">rahul@yahoo.com<\/a><\/td>\n<td width=\"191\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">14<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"141\">Check the   functionality of Date Close field<\/td>\n<td width=\"111\"><a href=\"mailto:#rahul@yahoo.com\">#rahul@yahoo.com<\/a><\/td>\n<td width=\"191\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">15<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"141\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"111\" valign=\"bottom\">7##<\/td>\n<td width=\"191\" valign=\"bottom\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">16<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"141\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"111\" valign=\"bottom\">a145<\/td>\n<td width=\"191\" valign=\"bottom\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">17<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"141\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"111\" valign=\"bottom\">-Select one-<\/td>\n<td width=\"191\">Either select one   from drop list or type one<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">18<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"111\">avhjklhm<\/td>\n<td width=\"191\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name\u00a0 ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">19<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"111\">654321<\/td>\n<td width=\"191\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">20<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"111\" valign=\"bottom\">2207**<\/td>\n<td width=\"191\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.3 INTEGRATION TESTING<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.3.1Methodology Used<\/span><\/strong><\/p>\n<p>In integration testing, the different units of the system are integrated together to form the complete system and this type of testing checks the system as whole to ensure that it is doing what is supposed to do. The testing of an integrated system can be carried out top-down, bottom-up, or big-bang. In this type of testing, some parts will be tested with white box testing and some with black box testing techniques. This type of testing plays very important role in increasing the systems productivity. We have checked our system by using the integration testing techniques.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.3.2 Tools Uses<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>Manual Testing Done<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.3.3 Test Cases<\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"669\">\n<tbody>\n<tr>\n<td width=\"236\"><\/td>\n<td width=\"137\"><strong>TEST DATA Specifications   for Custmer Care Supportive System user form1<\/strong><\/td>\n<td width=\"131\"><\/td>\n<td width=\"119\"><\/td>\n<td width=\"47\"><\/td>\n<\/tr>\n<tr>\n<td width=\"236\"><strong>Test Date<\/strong><\/td>\n<td width=\"137\">3\/3\/2011<\/td>\n<td width=\"131\"><strong>Programmer name:<\/strong><\/td>\n<td width=\"119\"><strong>Custmer Care Supportive   System<\/strong><\/td>\n<td width=\"47\"><\/td>\n<\/tr>\n<tr>\n<td width=\"236\"><strong>Tested By:<\/strong><\/td>\n<td width=\"137\"><\/td>\n<td width=\"131\"><strong>Project ID:<\/strong><\/td>\n<td width=\"119\">1110599<\/td>\n<td width=\"47\"><\/td>\n<\/tr>\n<tr>\n<td width=\"236\"><\/td>\n<td width=\"137\"><\/td>\n<td width=\"131\"><\/td>\n<td width=\"119\"><\/td>\n<td width=\"47\"><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong>Customer   No<\/strong><\/td>\n<td width=\"137\" valign=\"top\"><\/td>\n<td width=\"131\" valign=\"top\"><\/td>\n<td width=\"119\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 32 characters)<\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong>First   Name<\/strong><\/td>\n<td width=\"137\" valign=\"bottom\"><\/td>\n<td width=\"131\" valign=\"top\"><\/td>\n<td width=\"119\" valign=\"top\">the   fields are required.Can enter only\u00a0   numeric ( Length upto 8 digit )<\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong>Last   Name<\/strong><\/td>\n<td width=\"137\" valign=\"top\"><\/td>\n<td width=\"131\" valign=\"top\"><\/td>\n<td width=\"119\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 132 characters)<\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><\/td>\n<td width=\"131\" valign=\"top\"><\/td>\n<td width=\"119\" valign=\"top\"><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong>House No<\/strong><\/td>\n<td width=\"137\" valign=\"bottom\"><\/td>\n<td width=\"131\" valign=\"top\"><\/td>\n<td width=\"119\" valign=\"top\">only   8\u00a0 or 10 digit\u00a0 You may use\u00a0   numbers<\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><\/td>\n<td width=\"119\" valign=\"top\"><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><\/td>\n<td width=\"119\" valign=\"top\"><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"236\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"137\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"131\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"119\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"47\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"672\">\n<tbody>\n<tr>\n<td colspan=\"2\" width=\"194\"><strong> Positive Test cases for\u00a0 registration form<\/strong><\/td>\n<td width=\"124\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"109\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"35\"><strong>T.C ID<\/strong><\/td>\n<td width=\"159\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"124\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"130\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"109\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"58\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"57\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"35\">1<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"124\">Check the   functionality of Customer Number field<\/td>\n<td width=\"130\">rahul<\/td>\n<td width=\"109\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">2<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"124\">Check the   functionality of Customer Number field<\/td>\n<td width=\"130\">R\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S<\/td>\n<td width=\"109\">Will   accept only letters, spaces, hyphens, and apostrophes.Length upto 32   characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">3<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"124\">Check the   functionality of Customer Number field<\/td>\n<td width=\"130\" valign=\"bottom\">A\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satish<\/td>\n<td width=\"109\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">4<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"124\">Check the   functionality of Customer Number field<\/td>\n<td width=\"130\" valign=\"bottom\">Akhila\u00a0\u00a0\u00a0\u00a0 S<\/td>\n<td width=\"109\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters.name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">5<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"124\">Check the   functionality of Customer Number field<\/td>\n<td width=\"130\" valign=\"bottom\">Rahul sharma<\/td>\n<td width=\"109\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters.name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\"><\/td>\n<td width=\"159\"><\/td>\n<td width=\"124\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"109\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"35\">6<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on First   Name Field<\/td>\n<td width=\"124\">Check the   functionality of\u00a0 First Name Field<\/td>\n<td width=\"130\">6215<\/td>\n<td width=\"109\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">7<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on First   Name Field<\/td>\n<td width=\"124\">Check the   functionality of\u00a0 First Name Field<\/td>\n<td width=\"130\" valign=\"bottom\">Vikas nagar<\/td>\n<td width=\"109\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">8<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on First   Name Field<\/td>\n<td width=\"124\">Check the   functionality of\u00a0 First Name Field<\/td>\n<td width=\"130\">a-15\/20 vikasnagar<\/td>\n<td width=\"109\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">9<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on First   Name Field<\/td>\n<td width=\"124\">Check the   functionality of\u00a0 First Name Field<\/td>\n<td width=\"130\">h7-57<\/td>\n<td width=\"109\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\"><\/td>\n<td width=\"159\"><\/td>\n<td width=\"124\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"109\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"35\">10<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"124\">Check the functionality   of Last name Field<\/td>\n<td width=\"130\">985745677<\/td>\n<td width=\"109\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">11<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"124\">Check the   functionality of Last name Field<\/td>\n<td width=\"130\">9890457078<\/td>\n<td width=\"109\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\" valign=\"bottom\">12<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"124\">Check the   functionality of Last name Field<\/td>\n<td width=\"130\">Kanpur<\/td>\n<td width=\"109\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">13<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"124\">Check the   functionality of Last name Field<\/td>\n<td width=\"130\">kanpur delta<\/td>\n<td width=\"109\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\"><\/td>\n<td width=\"159\"><\/td>\n<td width=\"124\"><\/td>\n<td width=\"130\" valign=\"bottom\"><\/td>\n<td width=\"109\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"35\">14<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on House   No\u00a0 Field<\/td>\n<td width=\"124\">Check the functionality of\u00a0 House no option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:rahul.s10@yahoo.com\">rahul.s10@yahoo.com<\/a><\/td>\n<td width=\"109\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">15<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on House   No\u00a0 Field<\/td>\n<td width=\"124\">Check the functionality of\u00a0 House no option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"109\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">16<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on House   No\u00a0 Field<\/td>\n<td width=\"124\">Check the functionality of\u00a0 House no option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"109\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\">17<\/td>\n<td width=\"159\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on House   No\u00a0 Field<\/td>\n<td width=\"124\">Check the functionality of\u00a0 House no option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:rk.7_1345@yahoo.com\">rk.7_1345@yahoo.com<\/a><\/td>\n<td width=\"109\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"35\"><\/td>\n<td width=\"159\"><\/td>\n<td width=\"124\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"109\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"672\">\n<tbody>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"156\">Negative Test cases   for registration form<\/td>\n<td width=\"140\"><\/td>\n<td width=\"107\"><\/td>\n<td width=\"113\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"156\"><\/td>\n<td width=\"140\"><\/td>\n<td width=\"107\"><\/td>\n<td width=\"113\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><strong>T.C ID<\/strong><\/td>\n<td width=\"156\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"140\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"107\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"113\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"60\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"60\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">1<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"140\">Check the   functionality of Customer Number field<\/td>\n<td width=\"107\">B<\/td>\n<td width=\"113\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">2<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"140\">Check the   functionality of Customer Number field<\/td>\n<td width=\"107\">Rahul&#8217;s<\/td>\n<td width=\"113\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">3<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"140\">Check the   functionality of Customer Number field<\/td>\n<td width=\"107\">Uma<\/td>\n<td width=\"113\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters.name are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">4<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Number Field<\/td>\n<td width=\"140\">Check the   functionality of Customer Number field<\/td>\n<td width=\"107\" valign=\"bottom\">&#8216;<\/td>\n<td width=\"113\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"156\"><\/td>\n<td width=\"140\"><\/td>\n<td width=\"107\"><\/td>\n<td width=\"113\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">5<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on First   Name Field<\/td>\n<td width=\"140\">Check the   functionality of\u00a0 First Name Field<\/td>\n<td width=\"107\"><\/td>\n<td width=\"113\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"60\" valign=\"bottom\">Invalid<\/td>\n<td width=\"60\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">6<\/td>\n<td width=\"156\">User should be on   https:\/\/hplaptopservicecentre.com\/registration? And\u00a0 is on First Field<\/td>\n<td width=\"140\">Check the functionality of First Name]   option<\/td>\n<td width=\"107\"><\/td>\n<td width=\"113\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">7<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on First   Name Field<\/td>\n<td width=\"140\">Check the   functionality of\u00a0 First Name Field<\/td>\n<td width=\"107\">SPACE<\/td>\n<td width=\"113\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">8<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on First   Name Field<\/td>\n<td width=\"140\">Check the   functionality of\u00a0 First Name Field<\/td>\n<td width=\"107\">94 578<\/td>\n<td width=\"113\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">9<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on First   Name Field<\/td>\n<td width=\"140\">Check the   functionality of\u00a0 First Name Field<\/td>\n<td width=\"107\" valign=\"bottom\"><\/td>\n<td width=\"113\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"60\" valign=\"bottom\">Invalid<\/td>\n<td width=\"60\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\"><\/td>\n<td width=\"156\"><\/td>\n<td width=\"140\"><\/td>\n<td width=\"107\" valign=\"bottom\"><\/td>\n<td width=\"113\"><\/td>\n<td width=\"60\" valign=\"bottom\"><\/td>\n<td width=\"60\" valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">10<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"140\">Check the   functionality of Last name Field<\/td>\n<td width=\"107\" valign=\"bottom\"><\/td>\n<td width=\"113\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"60\" valign=\"bottom\">Invalid<\/td>\n<td width=\"60\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">11<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"140\">Check the   functionality of Last name Field<\/td>\n<td width=\"107\">SPACE<\/td>\n<td width=\"113\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"60\" valign=\"bottom\">Invalid<\/td>\n<td width=\"60\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">12<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"140\">Check the   functionality of Last name Field<\/td>\n<td width=\"107\">blank<\/td>\n<td width=\"113\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">13<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"140\">Check the   functionality of Last name Field<\/td>\n<td width=\"107\"><a href=\"mailto:rahul@yahoo.com\">rahul@yahoo.com<\/a><\/td>\n<td width=\"113\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">14<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Last Name   Field<\/td>\n<td width=\"140\">Check the   functionality of Last name Field<\/td>\n<td width=\"107\"><a href=\"mailto:#rahul@yahoo.com\">#rahul@yahoo.com<\/a><\/td>\n<td width=\"113\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"156\"><\/td>\n<td width=\"140\"><\/td>\n<td width=\"107\"><\/td>\n<td width=\"113\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">15<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on House   No\u00a0 Field<\/td>\n<td width=\"140\">Check the functionality of\u00a0 House no option<\/td>\n<td width=\"107\" valign=\"bottom\">7##<\/td>\n<td width=\"113\" valign=\"bottom\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">16<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on House   No\u00a0 Field<\/td>\n<td width=\"140\">Check the functionality of\u00a0 House no option<\/td>\n<td width=\"107\" valign=\"bottom\">a145<\/td>\n<td width=\"113\" valign=\"bottom\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or ID.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"156\"><\/td>\n<td width=\"140\"><\/td>\n<td width=\"107\"><\/td>\n<td width=\"113\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">17<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on House   No\u00a0 Field<\/td>\n<td width=\"140\">Check the functionality of\u00a0 House no option<\/td>\n<td width=\"107\" valign=\"bottom\">-Select one-<\/td>\n<td width=\"113\">Either select one   from drop list or type one<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">18<\/td>\n<td width=\"156\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on House   No\u00a0 Field<\/td>\n<td width=\"140\">Check the functionality of\u00a0 House no option<\/td>\n<td width=\"107\" valign=\"bottom\">2207**<\/td>\n<td width=\"113\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"156\"><\/td>\n<td width=\"140\"><\/td>\n<td width=\"107\"><\/td>\n<td width=\"113\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4 SYSTEM TESTING<\/span><\/strong><\/p>\n<p>A part from testing the system to validate the functionality of software against the requirements, it is also necessary to test the non-functional aspect of the system. Some examples of non-functional tools include tests to check performance, data security, usability\/user friendliness, volume, load\/stress that we have used in our project to test the various modules.<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4.1 Functional Testing<\/span><\/strong><\/p>\n<p><strong>Functional testing<\/strong><strong> is<\/strong> a type of <a title=\"Black box testing\" href=\"http:\/\/en.wikipedia.org\/wiki\/Black_box_testing\">black box testing<\/a> that bases its test cases on the specifications of the software component under test. Functions are tested by feeding them input and examining the output, and internal program structure is rarely considered (Not like in <a title=\"White-box testing\" href=\"http:\/\/en.wikipedia.org\/wiki\/White-box_testing\">white-box testing<\/a>).<a href=\"http:\/\/en.wikipedia.org\/wiki\/Functional_testing#cite_note-KanerFalkNguyen1999-0\"><sup>[<\/sup><\/a><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4.1.1 Methodology Used<\/span><\/strong><\/p>\n<p>It i<strong>s<\/strong> a type of <a title=\"Black box testing\" href=\"http:\/\/en.wikipedia.org\/wiki\/Black_box_testing\">black box testing<\/a> that bases its test cases on the specifications of the software component under test. Functions are tested by feeding them input and examining the output, and internal program structure is rarely considered (Not like in <a title=\"White-box testing\" href=\"http:\/\/en.wikipedia.org\/wiki\/White-box_testing\">white-box testing<\/a>).<\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4.1.2 Tools Used<\/span><\/strong><\/p>\n<p>Manual Testing Done<\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4.1.3 Test Cases<\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"689\">\n<tbody>\n<tr>\n<td width=\"179\"><\/td>\n<td width=\"192\"><strong>TEST DATA Specifications   for Custmer Care Supportive System user form1<\/strong><\/td>\n<td width=\"126\"><\/td>\n<td width=\"174\"><\/td>\n<td width=\"18\"><\/td>\n<\/tr>\n<tr>\n<td width=\"179\"><strong>Test Date<\/strong><\/td>\n<td width=\"192\">3\/3\/2011<\/td>\n<td width=\"126\"><strong>Programmer name:<\/strong><\/td>\n<td width=\"174\"><strong>Custmer Care Supportive   System<\/strong><\/td>\n<td width=\"18\"><\/td>\n<\/tr>\n<tr>\n<td width=\"179\"><strong>Tested By:<\/strong><\/td>\n<td width=\"192\"><\/td>\n<td width=\"126\"><strong>Project ID:<\/strong><\/td>\n<td width=\"174\">1110599<\/td>\n<td width=\"18\"><\/td>\n<\/tr>\n<tr>\n<td width=\"179\"><\/td>\n<td width=\"192\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"174\"><\/td>\n<td width=\"18\"><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"174\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong>Name<\/strong><\/td>\n<td width=\"192\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"174\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 32 characters)<\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong>Address<\/strong><\/td>\n<td width=\"192\" valign=\"bottom\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"174\" valign=\"top\">the   fields are required.Can enter only\u00a0   numeric ( Length upto 8 digit )<\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"174\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong>City<\/strong><\/td>\n<td width=\"192\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"174\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 132 characters)<\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"174\" valign=\"top\"><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong>Address   Proof<\/strong><\/td>\n<td width=\"192\" valign=\"bottom\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"174\" valign=\"top\">only   8\u00a0 or 10 digit\u00a0 You may use\u00a0   numbers<\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"174\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"174\" valign=\"top\"><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong>Date of   Purchase<\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"174\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"174\" valign=\"top\"><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"174\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"174\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"174\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"179\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"192\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"174\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"18\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"673\" align=\"left\">\n<tbody>\n<tr>\n<td colspan=\"2\" width=\"205\"><strong> Positive Test cases for\u00a0   registration form<\/strong><\/td>\n<td width=\"102\"><\/td>\n<td width=\"114\"><\/td>\n<td width=\"132\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><strong>T.C ID<\/strong><\/td>\n<td width=\"168\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"102\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"114\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"132\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"60\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"60\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">1<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Name Field<\/td>\n<td width=\"102\">Check the functionality of Name field<\/td>\n<td width=\"114\">rahul<\/td>\n<td width=\"132\">Will accept only letters, spaces,   hyphens, and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">2<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Name Field<\/td>\n<td width=\"102\">Check the functionality of Name field<\/td>\n<td width=\"114\">R\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S<\/td>\n<td width=\"132\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">3<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Name Field<\/td>\n<td width=\"102\">Check the functionality of Name field<\/td>\n<td width=\"114\" valign=\"bottom\">A\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satish<\/td>\n<td width=\"132\">Will accept only letters, spaces,   hyphens, and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">4<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer Care   Supportive System \/registration? And\u00a0   is on Name Field<\/td>\n<td width=\"102\">Check the functionality of Name field<\/td>\n<td width=\"114\" valign=\"bottom\">Akhila\u00a0\u00a0\u00a0\u00a0 S<\/td>\n<td width=\"132\">Will accept only letters, spaces,   hyphens, and apostrophes.Length upto 32 characters.name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">5<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Name Field<\/td>\n<td width=\"102\">Check the functionality of Name field<\/td>\n<td width=\"114\" valign=\"bottom\">Rahul sharma<\/td>\n<td width=\"132\">Will accept only letters, spaces,   hyphens, and apostrophes.Length upto 32 characters.name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"114\"><\/td>\n<td width=\"132\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">6<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Address Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Address Field<\/td>\n<td width=\"114\">6215<\/td>\n<td width=\"132\">Will accept only numeric upto 8 digit   . Customer ID are required<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">7<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Address Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Address Field<\/td>\n<td width=\"114\" valign=\"bottom\">Vikas nagar<\/td>\n<td width=\"132\">Will accept only letters, spaces,   hyphens, and apostrophes.Length upto 132 characters. name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">8<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Address Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Address Field<\/td>\n<td width=\"114\">a-15\/20 vikasnagar<\/td>\n<td width=\"132\">Will accept only letters, spaces,   hyphens, and apostrophes.Length upto 132 characters. name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">9<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Address Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Address Field<\/td>\n<td width=\"114\">h7-57<\/td>\n<td width=\"132\">Will accept only letters, spaces,   hyphens, and apostrophes.Length upto 132 characters. name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"114\"><\/td>\n<td width=\"132\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">10<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on City Field<\/td>\n<td width=\"102\">Check the functionality of City Field<\/td>\n<td width=\"114\">985745677<\/td>\n<td width=\"132\">Will accept only numeric upto 8 digit   . Customer ID are required<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">11<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on City Field<\/td>\n<td width=\"102\">Check the functionality of City Field<\/td>\n<td width=\"114\">9890457078<\/td>\n<td width=\"132\">Will accept only numeric upto 8 digit   . Customer ID are required<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\" valign=\"bottom\">12<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer Care   Supportive System \/registration? And\u00a0   is on City Field<\/td>\n<td width=\"102\">Check the functionality of City Field<\/td>\n<td width=\"114\">Kanpur<\/td>\n<td width=\"132\">Will accept only letters,   spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">13<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on City Field<\/td>\n<td width=\"102\">Check the functionality of City Field<\/td>\n<td width=\"114\">kanpur delta<\/td>\n<td width=\"132\">Will accept only letters,   spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"114\" valign=\"bottom\"><\/td>\n<td width=\"132\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">14<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Address proof\u00a0 Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Address Proof option<\/td>\n<td width=\"114\" valign=\"bottom\"><a href=\"mailto:rahul.s10@yahoo.com\">rahul.s10@yahoo.com<\/a><\/td>\n<td width=\"132\">Will accept only letters, numbers,   underscores, and one dot (.)<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">15<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Address proof\u00a0 Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Address Proof option<\/td>\n<td width=\"114\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"132\">Will accept only letters, numbers,   underscores, and one dot (.)<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">16<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Address proof\u00a0 Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Address Proof option<\/td>\n<td width=\"114\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"132\">Will accept only letters, numbers, underscores,   and one dot (.)<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"114\" valign=\"bottom\"><\/td>\n<td width=\"132\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">17<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Date of Purchase\u00a0 Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Date of Purchase option<\/td>\n<td width=\"114\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"132\">Will accept only letters, numbers,   underscores, and one dot (.)<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">18<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Date of Purchase\u00a0 Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Date of Purchase option<\/td>\n<td width=\"114\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"132\">Will accept only letters, numbers,   underscores, and one dot (.)<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">19<\/td>\n<td width=\"168\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Date of Purchase\u00a0 Field<\/td>\n<td width=\"102\">Check the functionality of\u00a0 Date of Purchase option<\/td>\n<td width=\"114\" valign=\"bottom\"><a href=\"mailto:rk.7_1345@yahoo.com\">rk.7_1345@yahoo.com<\/a><\/td>\n<td width=\"132\">Will accept only letters, numbers,   underscores, and one dot (.)<\/td>\n<td width=\"60\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"114\"><\/td>\n<td width=\"132\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"672\">\n<tbody>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"168\">Negative Test cases   for registration form<\/td>\n<td width=\"108\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"110\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"110\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><strong>T.C ID<\/strong><\/td>\n<td width=\"168\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"108\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"130\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"110\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"60\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"60\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">1<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Name   Field<\/td>\n<td width=\"108\">Check the   functionality of Name field<\/td>\n<td width=\"130\">B<\/td>\n<td width=\"110\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">2<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Name   Field<\/td>\n<td width=\"108\">Check the   functionality of Name field<\/td>\n<td width=\"130\">Rahul&#8217;s<\/td>\n<td width=\"110\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">3<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Name   Field<\/td>\n<td width=\"108\">Check the   functionality of Name field<\/td>\n<td width=\"130\">Uma<\/td>\n<td width=\"110\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters.name are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">4<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Name   Field<\/td>\n<td width=\"108\">Check the   functionality of Name field<\/td>\n<td width=\"130\" valign=\"bottom\">&#8216;<\/td>\n<td width=\"110\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"110\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">5<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Address   Field<\/td>\n<td width=\"108\">Check the functionality   of\u00a0 Address Field<\/td>\n<td width=\"130\"><\/td>\n<td width=\"110\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"60\" valign=\"bottom\">Invalid<\/td>\n<td width=\"60\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">6<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Address   Field<\/td>\n<td width=\"108\">Check the   functionality of\u00a0 Address Field<\/td>\n<td width=\"130\"><\/td>\n<td width=\"110\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">7<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Address   Field<\/td>\n<td width=\"108\">Check the   functionality of\u00a0 Address Field<\/td>\n<td width=\"130\">SPACE<\/td>\n<td width=\"110\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">8<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Address   Field<\/td>\n<td width=\"108\">Check the   functionality of\u00a0 Address Field<\/td>\n<td width=\"130\">94 578<\/td>\n<td width=\"110\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">9<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Address   Field<\/td>\n<td width=\"108\">Check the   functionality of\u00a0 Address Field<\/td>\n<td width=\"130\" valign=\"bottom\"><\/td>\n<td width=\"110\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"60\" valign=\"bottom\">Invalid<\/td>\n<td width=\"60\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"130\" valign=\"bottom\"><\/td>\n<td width=\"110\"><\/td>\n<td width=\"60\" valign=\"bottom\"><\/td>\n<td width=\"60\" valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">10<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on City   Field<\/td>\n<td width=\"108\">Check the   functionality of City Field<\/td>\n<td width=\"130\" valign=\"bottom\"><\/td>\n<td width=\"110\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"60\" valign=\"bottom\">Invalid<\/td>\n<td width=\"60\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">11<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on City   Field<\/td>\n<td width=\"108\">Check the   functionality of City Field<\/td>\n<td width=\"130\">SPACE<\/td>\n<td width=\"110\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"60\" valign=\"bottom\">Invalid<\/td>\n<td width=\"60\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">12<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on City   Field<\/td>\n<td width=\"108\">Check the   functionality of City Field<\/td>\n<td width=\"130\">blank<\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">13<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on City   Field<\/td>\n<td width=\"108\">Check the   functionality of City Field<\/td>\n<td width=\"130\"><a href=\"mailto:rahul@yahoo.com\">rahul@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">14<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on City   Field<\/td>\n<td width=\"108\">Check the   functionality of City Field<\/td>\n<td width=\"130\"><a href=\"mailto:#rahul@yahoo.com\">#rahul@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"110\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">15<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Address   proof\u00a0 Field<\/td>\n<td width=\"108\">Check the functionality of\u00a0 Address Proof option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:rahul.s10@yahoo.com\">rahul.s10@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">16<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Address   proof\u00a0 Field<\/td>\n<td width=\"108\">Check the functionality of\u00a0 Address Proof option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">17<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Address   proof\u00a0 Field<\/td>\n<td width=\"108\">Check the functionality of\u00a0 Address Proof option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"130\" valign=\"bottom\"><\/td>\n<td width=\"110\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">18<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date of   Purchase\u00a0 Field<\/td>\n<td width=\"108\">Check the functionality of\u00a0 Date of Purchase option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only letters,   numbers, underscores, and one dot (.)<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">19<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date of   Purchase\u00a0 Field<\/td>\n<td width=\"108\">Check the functionality of\u00a0 Date of Purchase option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">20<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date of   Purchase\u00a0 Field<\/td>\n<td width=\"108\">Check the functionality of\u00a0 Date of Purchase option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:rk.7_1345@yahoo.com\">rk.7_1345@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"110\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">21<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date of   Purchase\u00a0 Field<\/td>\n<td width=\"108\">Check the functionality of\u00a0 Date of Purchase option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:rk.7_1345@yahoo.com\">rk.7_1345@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">22<\/td>\n<td width=\"168\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date of   Purchase\u00a0 Field<\/td>\n<td width=\"108\">Check the functionality of\u00a0 Date of Purchase option<\/td>\n<td width=\"130\" valign=\"bottom\"><a href=\"mailto:rk.7_1345@yahoo.com\">rk.7_1345@yahoo.com<\/a><\/td>\n<td width=\"110\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"60\">Invalid<\/td>\n<td width=\"60\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"168\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"130\"><\/td>\n<td width=\"110\"><\/td>\n<td width=\"60\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4.2 NON-FUNCTIONAL TESTING<\/span><\/strong><\/p>\n<p><span style=\"text-decoration: underline;\"> <\/span><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4.2.1 Methodology used<\/span><\/strong><\/p>\n<p>It is the testing of a software application for its <a title=\"Non-functional requirements\" href=\"http:\/\/en.wikipedia.org\/wiki\/Non-functional_requirements\">non-functional requirements<\/a>. The names of many non-functional tests are often used interchangeably because of the overlap in scope between various non-functional requirements. For example, <a title=\"Performance engineering\" href=\"http:\/\/en.wikipedia.org\/wiki\/Performance_engineering\">software performance<\/a> is a broad term that includes many specific requirements like <a title=\"Reliability engineering\" href=\"http:\/\/en.wikipedia.org\/wiki\/Reliability_engineering\">reliability<\/a> and <a href=\"http:\/\/en.wikipedia.org\/wiki\/Scalability\">scalability<\/a>.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4.2.2 Tools Used<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>Manual Testing Done<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.4.2.3 Test Cases<\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"669\">\n<tbody>\n<tr>\n<td width=\"186\"><\/td>\n<td width=\"162\"><strong>TEST DATA Specifications   for Custmer Care Supportive System user form1<\/strong><\/td>\n<td width=\"96\"><\/td>\n<td width=\"198\"><\/td>\n<td width=\"27\"><\/td>\n<\/tr>\n<tr>\n<td width=\"186\"><strong>Test Date<\/strong><\/td>\n<td width=\"162\">3\/3\/2011<\/td>\n<td width=\"96\"><strong>Programmer name:<\/strong><\/td>\n<td width=\"198\"><strong>Custmer Care Supportive   System<\/strong><\/td>\n<td width=\"27\"><\/td>\n<\/tr>\n<tr>\n<td width=\"186\"><strong>Tested By:<\/strong><\/td>\n<td width=\"162\"><\/td>\n<td width=\"96\"><strong>Project ID:<\/strong><\/td>\n<td width=\"198\">1110599<\/td>\n<td width=\"27\"><\/td>\n<\/tr>\n<tr>\n<td width=\"186\"><\/td>\n<td width=\"162\"><\/td>\n<td width=\"96\"><\/td>\n<td width=\"198\"><\/td>\n<td width=\"27\"><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"198\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong>User   Name<\/strong><\/td>\n<td width=\"162\" valign=\"top\"><\/td>\n<td width=\"96\" valign=\"top\"><\/td>\n<td width=\"198\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 32 characters)<\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong>Password<\/strong><\/td>\n<td width=\"162\" valign=\"bottom\"><\/td>\n<td width=\"96\" valign=\"top\"><\/td>\n<td width=\"198\" valign=\"top\">the   fields are required.Can enter only\u00a0 numeric   ( Length upto 8 digit )<\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"198\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong>Email<\/strong><\/td>\n<td width=\"162\" valign=\"top\"><\/td>\n<td width=\"96\" valign=\"top\"><\/td>\n<td width=\"198\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 132 characters)<\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><\/td>\n<td width=\"96\" valign=\"top\"><\/td>\n<td width=\"198\" valign=\"top\"><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong>Security   Question<\/strong><\/td>\n<td width=\"162\" valign=\"bottom\"><\/td>\n<td width=\"96\" valign=\"top\"><\/td>\n<td width=\"198\" valign=\"top\">only   8\u00a0 or 10 digit\u00a0 You may use\u00a0   numbers<\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"198\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><\/td>\n<td width=\"198\" valign=\"top\"><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong>Answer<\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"198\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><\/td>\n<td width=\"198\" valign=\"top\"><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"198\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"198\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"198\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"186\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"162\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"96\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"198\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"27\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"684\">\n<tbody>\n<tr>\n<td colspan=\"2\" width=\"220\"><strong> Positive Test cases for\u00a0 registration form<\/strong><\/td>\n<td width=\"104\"><\/td>\n<td width=\"120\"><\/td>\n<td width=\"121\"><\/td>\n<td width=\"59\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"32\"><strong>T.C ID<\/strong><\/td>\n<td width=\"189\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"104\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"120\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"121\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"59\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"60\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"32\">1<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on User Name   Field<\/td>\n<td width=\"104\">Check the   functionality of User Name field<\/td>\n<td width=\"120\">rahul<\/td>\n<td width=\"121\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">2<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on User Name   Field<\/td>\n<td width=\"104\">Check the   functionality of User Name field<\/td>\n<td width=\"120\">R\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S<\/td>\n<td width=\"121\">Will   accept only letters, spaces, hyphens, and apostrophes.Length upto 32   characters. name are required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">3<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on User Name   Field<\/td>\n<td width=\"104\">Check the   functionality of User Name field<\/td>\n<td width=\"120\" valign=\"bottom\">A\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satish<\/td>\n<td width=\"121\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">4<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on User Name   Field<\/td>\n<td width=\"104\">Check the   functionality of User Name field<\/td>\n<td width=\"120\" valign=\"bottom\">Akhila\u00a0\u00a0\u00a0\u00a0 S<\/td>\n<td width=\"121\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters.name are   required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">5<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on User Name   Field<\/td>\n<td width=\"104\">Check the   functionality of User Name field<\/td>\n<td width=\"120\" valign=\"bottom\">Rahul sharma<\/td>\n<td width=\"121\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters.name are   required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\"><\/td>\n<td width=\"189\"><\/td>\n<td width=\"104\"><\/td>\n<td width=\"120\"><\/td>\n<td width=\"121\"><\/td>\n<td width=\"59\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"32\">6<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Password   Field<\/td>\n<td width=\"104\">Check the   functionality of\u00a0 Password Field<\/td>\n<td width=\"120\">6215<\/td>\n<td width=\"121\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">7<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Password   Field<\/td>\n<td width=\"104\">Check the   functionality of\u00a0 Password Field<\/td>\n<td width=\"120\" valign=\"bottom\">Vikas nagar<\/td>\n<td width=\"121\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">8<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Password   Field<\/td>\n<td width=\"104\">Check the functionality   of\u00a0 Password Field<\/td>\n<td width=\"120\">a-15\/20 vikasnagar<\/td>\n<td width=\"121\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">9<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Password   Field<\/td>\n<td width=\"104\">Check the   functionality of\u00a0 Password Field<\/td>\n<td width=\"120\">h7-57<\/td>\n<td width=\"121\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\"><\/td>\n<td width=\"189\"><\/td>\n<td width=\"104\"><\/td>\n<td width=\"120\"><\/td>\n<td width=\"121\"><\/td>\n<td width=\"59\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"32\">10<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Email   Field<\/td>\n<td width=\"104\">Check the   functionality of Email Field<\/td>\n<td width=\"120\">985745677<\/td>\n<td width=\"121\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">11<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Email   Field<\/td>\n<td width=\"104\">Check the   functionality of Email Field<\/td>\n<td width=\"120\">9890457078<\/td>\n<td width=\"121\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\" valign=\"bottom\">12<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Email   Field<\/td>\n<td width=\"104\">Check the   functionality of Email Field<\/td>\n<td width=\"120\">Kanpur<\/td>\n<td width=\"121\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">13<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Email   Field<\/td>\n<td width=\"104\">Check the   functionality of Email Field<\/td>\n<td width=\"120\">kanpur delta<\/td>\n<td width=\"121\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\"><\/td>\n<td width=\"189\"><\/td>\n<td width=\"104\"><\/td>\n<td width=\"120\" valign=\"bottom\"><\/td>\n<td width=\"121\"><\/td>\n<td width=\"59\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"32\">14<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Security   Question\u00a0 Field<\/td>\n<td width=\"104\">Check the functionality of\u00a0 Security Question option<\/td>\n<td width=\"120\" valign=\"bottom\"><a href=\"mailto:rahul.s10@yahoo.com\">rahul.s10@yahoo.com<\/a><\/td>\n<td width=\"121\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">15<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Security   Question\u00a0 Field<\/td>\n<td width=\"104\">Check the functionality of\u00a0 Security Question option<\/td>\n<td width=\"120\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"121\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">16<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Security   Question\u00a0 Field<\/td>\n<td width=\"104\">Check the functionality of\u00a0 Security Question option<\/td>\n<td width=\"120\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"121\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\"><\/td>\n<td width=\"189\"><\/td>\n<td width=\"104\"><\/td>\n<td width=\"120\" valign=\"bottom\"><\/td>\n<td width=\"121\"><\/td>\n<td width=\"59\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<tr>\n<td width=\"32\">17<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Answer\u00a0 Field<\/td>\n<td width=\"104\">Check the functionality of\u00a0 Answer option<\/td>\n<td width=\"120\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"121\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">18<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Answer\u00a0 Field<\/td>\n<td width=\"104\">Check the functionality of\u00a0 Answer option<\/td>\n<td width=\"120\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"121\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\">19<\/td>\n<td width=\"189\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Answer\u00a0 Field<\/td>\n<td width=\"104\">Check the functionality of\u00a0 Answer option<\/td>\n<td width=\"120\" valign=\"bottom\"><a href=\"mailto:rk.7_1345@yahoo.com\">rk.7_1345@yahoo.com<\/a><\/td>\n<td width=\"121\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"59\">Ok<\/td>\n<td width=\"60\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"32\"><\/td>\n<td width=\"189\"><\/td>\n<td width=\"104\"><\/td>\n<td width=\"120\"><\/td>\n<td width=\"121\"><\/td>\n<td width=\"59\"><\/td>\n<td width=\"60\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\">4.5 ACCEPTANCE TESTING<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.5.1 Methodology used<\/span><\/strong><\/p>\n<p>After the developer has completed all rounds of testing and he is satisfied with the system, then the user takes over and re-tests the system from his point of view to judge whether it is acceptable according to some previously identified criteria. This is almost always a tricky situation in the project because of the inherent conflict between the developer and the user. In this project, it is the job of the bookstores to check the system that whether the made system fulfills the goals or not.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.5.2 Tools Used<\/span><\/strong><\/p>\n<p>Manual Testing Done<\/p>\n<p><strong><span style=\"text-decoration: underline;\">4.5.3 Test Cases<\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"669\">\n<tbody>\n<tr>\n<td width=\"143\"><\/td>\n<td width=\"144\"><strong>TEST DATA Specifications   for Custmer Care Supportive System user form1<\/strong><\/td>\n<td width=\"126\"><\/td>\n<td width=\"228\"><\/td>\n<td width=\"28\"><\/td>\n<\/tr>\n<tr>\n<td width=\"143\"><strong>Test Date<\/strong><\/td>\n<td width=\"144\">3\/3\/2011<\/td>\n<td width=\"126\"><strong>Programmer name:<\/strong><\/td>\n<td width=\"228\"><strong>Custmer Care Supportive   System<\/strong><\/td>\n<td width=\"28\"><\/td>\n<\/tr>\n<tr>\n<td width=\"143\"><strong>Tested By:<\/strong><\/td>\n<td width=\"144\"><\/td>\n<td width=\"126\"><strong>Project ID:<\/strong><\/td>\n<td width=\"228\">1110599<\/td>\n<td width=\"28\"><\/td>\n<\/tr>\n<tr>\n<td width=\"143\"><\/td>\n<td width=\"144\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"228\"><\/td>\n<td width=\"28\"><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Customer   No<\/strong><\/td>\n<td width=\"144\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 32 characters)<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Name<\/strong><\/td>\n<td width=\"144\" valign=\"bottom\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\">the   fields are required.Can enter only\u00a0   numeric ( Length upto 8 digit )<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Date   Regd<\/strong><\/td>\n<td width=\"144\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\">the   fields are required.Can enter only letters, spaces, hyphens, and apostrophes.   No numeric &amp; special characters are allowed( Length upto 132 characters)<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Date   Close<\/strong><\/td>\n<td width=\"144\" valign=\"bottom\"><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\">only   8\u00a0 or 10 digit\u00a0 You may use\u00a0   numbers<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Email<\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\">@yahoo.com<\/td>\n<td width=\"228\" valign=\"top\">Use   4 to 32 characters and start with a letter. You may use letters, numbers,   underscores, and one dot(.)<\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong>Ticket   No<\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><\/td>\n<td width=\"228\" valign=\"top\"><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"143\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"144\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"126\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"228\" valign=\"top\"><strong> <\/strong><\/td>\n<td width=\"28\" valign=\"top\"><strong> <\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"702\">\n<tbody>\n<tr>\n<td colspan=\"2\" width=\"144\"><strong> Positive Test cases for\u00a0 registration form<\/strong><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><strong>T.C ID<\/strong><\/td>\n<td width=\"108\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"126\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"102\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"214\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"58\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"57\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">1<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\">rahul<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">2<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\">R\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S<\/td>\n<td width=\"214\">Will   accept only letters, spaces, hyphens, and apostrophes.Length upto 32   characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">3<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\" valign=\"bottom\">A\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satish<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters. name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">4<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\" valign=\"bottom\">Akhila\u00a0 \u00a0\u00a0\u00a0S<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters.name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">5<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"126\">Check the   functionality of Customer Name field<\/td>\n<td width=\"102\" valign=\"bottom\">Rahul sharma<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 32 characters.name are   required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">6<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"102\">6215<\/td>\n<td width=\"214\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">7<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"102\" valign=\"bottom\">Vikas nagar<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">8<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"102\">a-15\/20 vikasnagar<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">9<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"126\">Check the functionality   of\u00a0 Name Field<\/td>\n<td width=\"102\">h7-57<\/td>\n<td width=\"214\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">10<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date Regd   Field<\/td>\n<td width=\"126\">Check the   functionality of Date Regd Field<\/td>\n<td width=\"102\">985745677<\/td>\n<td width=\"214\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">11<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date Regd   Field<\/td>\n<td width=\"126\">Check the functionality   of Date Regd Field<\/td>\n<td width=\"102\">9890457078<\/td>\n<td width=\"214\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\" valign=\"bottom\">12<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"126\">Check the   functionality of Date Close field<\/td>\n<td width=\"102\">Kanpur<\/td>\n<td width=\"214\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">13<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"126\">Check the   functionality of Date Close field<\/td>\n<td width=\"102\">kanpur delta<\/td>\n<td width=\"214\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\" valign=\"bottom\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">14<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"126\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"102\" valign=\"bottom\"><a href=\"mailto:rahul.s10@yahoo.com\">rahul.s10@yahoo.com<\/a><\/td>\n<td width=\"214\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">15<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"126\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"102\" valign=\"bottom\"><a href=\"mailto:100s_rahul@yahoo.com\">100s_rahul@yahoo.com<\/a><\/td>\n<td width=\"214\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">16<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"126\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"102\" valign=\"bottom\"><a href=\"mailto:h.rahul100@yahoo.com\">h.rahul100@yahoo.com<\/a><\/td>\n<td width=\"214\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">17<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"126\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"102\" valign=\"bottom\"><a href=\"mailto:rk.7_1345@yahoo.com\">rk.7_1345@yahoo.com<\/a><\/td>\n<td width=\"214\">Will accept only   letters, numbers, underscores, and one dot (.)<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\"><\/td>\n<td width=\"108\"><\/td>\n<td width=\"126\"><\/td>\n<td width=\"102\"><\/td>\n<td width=\"214\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"37\">18<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"102\">avhjklhm<\/td>\n<td width=\"214\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name\u00a0 ID.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">19<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"102\">654321<\/td>\n<td width=\"214\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or ID.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">20<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"102\" valign=\"bottom\">2207**<\/td>\n<td width=\"214\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<tr>\n<td width=\"37\">21<\/td>\n<td width=\"108\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"126\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"102\" valign=\"bottom\">Monuu1312**<\/td>\n<td width=\"214\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"58\">Ok<\/td>\n<td width=\"57\">Pass<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"709\">\n<tbody>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\">Negative Test cases   for registration form<\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><strong>T.C ID<\/strong><\/td>\n<td width=\"115\"><strong>PRE-CONDITION<\/strong><\/td>\n<td width=\"141\"><strong>T.C DESCRIPTION<\/strong><\/td>\n<td width=\"111\"><strong>T.C DATA<\/strong><\/td>\n<td width=\"191\"><strong>EXPECTED<\/strong><\/td>\n<td width=\"58\"><strong>ACTUAL<\/strong><\/td>\n<td width=\"57\"><strong>RESULT<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">1<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"141\">Check the   functionality of Customer Name field<\/td>\n<td width=\"111\">B<\/td>\n<td width=\"191\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">2<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"141\">Check the   functionality of Customer Name field<\/td>\n<td width=\"111\">Rahul&#8217;s<\/td>\n<td width=\"191\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">3<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"141\">Check the functionality   of Customer Name field<\/td>\n<td width=\"111\">Uma<\/td>\n<td width=\"191\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters.name are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">4<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Customer   Name Field<\/td>\n<td width=\"141\">Check the   functionality of Customer Name field<\/td>\n<td width=\"111\" valign=\"bottom\">&#8216;<\/td>\n<td width=\"191\">Will accept only letters, spaces, hyphens,   and apostrophes.Length upto 32 characters. name are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">5<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\" valign=\"bottom\">Invalid<\/td>\n<td width=\"57\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">6<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">7<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And \u00a0is on name Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\">SPACE<\/td>\n<td width=\"191\">Will accept only   letters, spaces, hyphens, and apostrophes.Length upto 132 characters. name   are required.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">8<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Name Field<\/td>\n<td width=\"111\">94 578<\/td>\n<td width=\"191\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">9<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on name   Field<\/td>\n<td width=\"141\">Check the functionality   of\u00a0 Name Field<\/td>\n<td width=\"111\" valign=\"bottom\"><\/td>\n<td width=\"191\">Will accept only   numeric upto 8 digit . Customer ID are required<\/td>\n<td width=\"58\" valign=\"bottom\">Invalid<\/td>\n<td width=\"57\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\" valign=\"bottom\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\" valign=\"bottom\"><\/td>\n<td width=\"57\" valign=\"bottom\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">10<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date Regd   Field<\/td>\n<td width=\"141\">Check the   functionality of Date Regd Field<\/td>\n<td width=\"111\" valign=\"bottom\"><\/td>\n<td width=\"191\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\" valign=\"bottom\">Invalid<\/td>\n<td width=\"57\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\" valign=\"bottom\">11<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date Regd   Field<\/td>\n<td width=\"141\">Check the   functionality of Date Regd Field<\/td>\n<td width=\"111\">SPACE<\/td>\n<td width=\"191\">Will accept only   letters, spaces.Length upto 80 characters. name are required.<\/td>\n<td width=\"58\" valign=\"bottom\">Invalid<\/td>\n<td width=\"57\" valign=\"bottom\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">12<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"141\">Check the   functionality of Date Close field<\/td>\n<td width=\"111\">blank<\/td>\n<td width=\"191\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">13<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"141\">Check the   functionality of Date Close field<\/td>\n<td width=\"111\"><a href=\"mailto:rahul@yahoo.com\">rahul@yahoo.com<\/a><\/td>\n<td width=\"191\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">14<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Date   Close Field<\/td>\n<td width=\"141\">Check the   functionality of Date Close field<\/td>\n<td width=\"111\"><a href=\"mailto:#rahul@yahoo.com\">#rahul@yahoo.com<\/a><\/td>\n<td width=\"191\">Will accept only   letters, numbers, underscores, and one dot (.) .The ID must be available.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">15<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"141\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"111\" valign=\"bottom\">7##<\/td>\n<td width=\"191\" valign=\"bottom\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">16<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on   Email\u00a0 Field<\/td>\n<td width=\"141\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"111\" valign=\"bottom\">a145<\/td>\n<td width=\"191\" valign=\"bottom\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">17<\/td>\n<td width=\"115\">User should be on https:\/\/Custmer   Care Supportive System \/registration? And\u00a0   is on Email\u00a0 Field<\/td>\n<td width=\"141\">Check the functionality of\u00a0 Email option<\/td>\n<td width=\"111\" valign=\"bottom\">-Select one-<\/td>\n<td width=\"191\">Either select one   from drop list or type one<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<tr>\n<td width=\"36\">18<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"111\">avhjklhm<\/td>\n<td width=\"191\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name\u00a0 ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">19<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"111\">654321<\/td>\n<td width=\"191\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\">20<\/td>\n<td width=\"115\">User should be on   https:\/\/Custmer Care Supportive System \/registration? And\u00a0 is on Ticket No   Field<\/td>\n<td width=\"141\">Check the   functionality of\u00a0 Ticket No Option<\/td>\n<td width=\"111\" valign=\"bottom\">2207**<\/td>\n<td width=\"191\">Will accept 6 to 32   characters.Capitalisation matters. and don&#8217;t use your name or\u00a0 ID.<\/td>\n<td width=\"58\">Invalid<\/td>\n<td width=\"57\">Fail<\/td>\n<\/tr>\n<tr>\n<td width=\"36\"><\/td>\n<td width=\"115\"><\/td>\n<td width=\"141\"><\/td>\n<td width=\"111\"><\/td>\n<td width=\"191\"><\/td>\n<td width=\"58\"><\/td>\n<td width=\"57\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong><span style=\"text-decoration: underline;\">4.6 IMPLEMENTATION<\/span><\/strong><\/p>\n<p>As we know, creating software is one thing and the implementation of the created software is another. The process of implementing software is much difficult as compared to the task of creating the project. First we have to implement the software on a small scale for removing the bugs and other errors in the project and after removing them we can implement the software on a large scale. Before we think in terms of implementing the Software on a large basis, we must consider the Hardware requirements.<\/p>\n<p>Whenever we develop software or project a certain hardware and software is being used by the programmer for developing the project. The hardware and software to be used by the programmer for developing the project should be such that it would result in the development of a project, which would satisfy all the basic needs for which the project has been created by the programmer. The Hardware should be such that cost constraints of the Client should also be taken into account without affecting the performance.<\/p>\n<p><strong>CHAPTER 5<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>CONCLUSION AND REFERENCES<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>5.1\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0Conclusion<\/p>\n<p>5.2\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0Limitation of the System<\/p>\n<p>5.3\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0Future Scope for Modification<\/p>\n<p>5.4\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0References\/Bibliography (as per format)<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">5.1 CONCLUSION<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>This project is designed to meet the requirements of Online Web Based Institute Manager. It will be developed in ASP.Net, keeping in mind the specifications of the system.<\/p>\n<p>For designing the system we have used simple data flow diagrams.<\/p>\n<p>Overall the project teaches us the essential skills like:<\/p>\n<p>q\u00a0 Using system analysis and design techniques like data flow diagram in designing the system.<\/p>\n<p>q\u00a0 Understanding the database handling and query processing<strong><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">5.2 LIMITATIONS OF THE SYSTEM<\/span><\/strong><\/p>\n<ul>\n<li>This project does not cancel the order once placed, due to using third party tool (Web Services).<\/li>\n<\/ul>\n<ul>\n<li>System date for the project is like as backbone for the human, i.e. proposed system is depends on system date so it must be correct.<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">5.3 SCOPE OF FUTURE APPLICATION<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>It is well known to all of us that Internet is one of the most growing techniques, which is rapidly being adopted by several people and organizations of the world. The reasons are very simple,<\/p>\n<p>1)\u00a0\u00a0\u00a0\u00a0 Internet provides us a common area of search for information\u2019s where we can find information on almost all\/any topics.<\/p>\n<p>2)\u00a0\u00a0\u00a0\u00a0 The cheapest media of advertisement and get in touch with common people as it has become essential in day to day life of a medium person of the world.<\/p>\n<p>3)\u00a0\u00a0\u00a0\u00a0 The information\u2019s on the Internet is accessible throughout the world at the same coast.<\/p>\n<p>Taking into consideration all the aspects of the Internet, we can say that more and more future applications will be developed to cater to the growing need of the Internet. This project has been proposed in such a way that it could adopt any of the application, which may come in near future.<\/p>\n<p><strong>Specialized Software for this Site \u2013 <\/strong>The site being the development portal for the WebPages is going to provide several types of services to its customers such as online customer\u2019s Support. Later in this project there might be requirement for the development of such type of specialized software to help its customers. There are several types of future aspects linked to this site which may be used in the future.<\/p>\n<p>Like all other systems this system will remain feasible in the long run only if it provides the solutions to the <strong>current and future needs<\/strong> of the call centers and must be up to date as per the requirement of the call centers, it <strong>should evolve<\/strong><strong> continually<\/strong> so as to incorporate the necessary changes.<\/p>\n<ol>\n<li>Currently it is intended to be running on ASP.Net, I am updating it so that it can have <strong>more subjects<\/strong> so that everybody having different knowledge can test his\/her capabilities.<\/li>\n<li><strong>CCSS <\/strong>on Mobile phone is one of the upcoming ideas to upgrade this software. C# is compatible with WML used in mobile programming using XML and JSP.<\/li>\n<li>The project can also be upgraded to run on networking protocols.<\/li>\n<li>Compatible with <strong>.Net plate-form<\/strong> to easily handle with other <strong>MS Programming Language<\/strong>.<\/li>\n<\/ol>\n<h1>.NET APPLICATION<\/h1>\n<table cellspacing=\"0\" cellpadding=\"0\" align=\"left\">\n<tbody>\n<tr>\n<td width=\"34\" height=\"4\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>ASP\/XML<\/strong><\/p>\n<p><strong>WML <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> (Database Management System)<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">5.4 BIBLIOGRAPHY<\/span><\/strong><\/p>\n<ol>\n<li>Complete References in C#, BPB publications<\/li>\n<li>Using SQL-SERVER 2000, Microsoft publication<\/li>\n<li>SQL-SERVER 2000 BPB publication<\/li>\n<\/ol>\n<h2>4.\u00a0\u00a0\u00a0\u00a0\u00a0 C# and ASP.NET Projects book, <a href=\"http:\/\/www.alibaba.com\/company\/101269058.html\" target=\"_blank\">BPB Publications<\/a><\/h2>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>CHAPTER 6<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>ANNEXURES<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong>A-1 Menu Flow Diagrams<\/p>\n<p>A-2 Use Case Diagram<\/p>\n<p>A-3 Input Design Layout<\/p>\n<p>A-4 Output Design Layout<\/p>\n<p>A-5 Coding<\/p>\n<p>A-6 Code Efficiency<\/p>\n<p>A-7 Scheduling<br \/>\n<strong><span style=\"text-decoration: underline;\">A-1 MENU FLOW DIAGRAMS<\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>Activity diagrams are mainly used as a flow chart consists of activities performed by the system. But activity diagram are not exactly a flow chart as they have some additional capabilities. These additional capabilities include branching, parallel flow, swim lane etc.<\/p>\n<p>Before drawing an activity diagram we must have a clear understanding about the elements used in activity diagram. The main element of an activity diagram is the activity itself. An activity is a function performed by the system. After identifying the activities we need to understand how they are associated with constraints and conditions.<\/p>\n<p>Once the above mentioned parameters are identified we need to make a mental layout of the entire flow. This mental layout is then transformed into an activity diagram.<\/p>\n<p><strong><br \/>\n<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>1. LOGIN<\/strong><\/p>\n<p><strong> <\/strong><strong> <\/strong><\/p>\n<p><strong><br \/>\n<\/strong><\/p>\n<p><strong>2. ONLINE PURCHASING<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>3. ADMIN PANEL<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><strong><br \/>\n<\/strong><strong><span style=\"text-decoration: underline;\">A-2 USE CASE DIAGRAM<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">Use Case Diagram:<\/span><\/strong> The Creation of the use Case model in an Excellent vehicle for elicitation of functional requirements.<\/p>\n<p>Administrative Staff<\/p>\n<p>of the Customer Care<\/p>\n<p><strong><span style=\"text-decoration: underline;\">A-3 INPUT DESIGN LAYOUT<\/span><\/strong><strong> <\/strong><\/p>\n<p>Home.aspx<\/p>\n<p>AboutUs.aspx<\/p>\n<p>ContactUs.aspx<\/p>\n<p>Login.aspx<\/p>\n<p>Admin.aspx<\/p>\n<p>Adminm.aspx<\/p>\n<p>CallRegistration.aspx<\/p>\n<p>DepartmentDetails.aspx<\/p>\n<p>Customer.aspx<\/p>\n<p>Employee.aspx<\/p>\n<p>Respond.aspx<\/p>\n<p>TicketSub.aspx<\/p>\n<p>Feedback repo.aspx<\/p>\n<p>usersrepo.aspx<\/p>\n<p>Customer repo.aspx<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p>Employee repo.aspx<\/p>\n<p>Call Repo.aspx<\/p>\n<p><strong><span style=\"text-decoration: underline;\">A-4 \u00a0OUTPUT DESIGN LAYOUT<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>Feedback repo.aspx<\/p>\n<p>usersrepo.aspx<\/p>\n<p>Customer repo.aspx<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p>Employee repo.aspx<\/p>\n<p>Call Repo.aspx<\/p>\n<p><strong><span style=\"text-decoration: underline;\">A-5 CODDING<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p>Home.aspx<\/p>\n<p>&lt;%@ Page Language=&#8221;C#&#8221; AutoEventWireup=&#8221;true&#8221; CodeFile=&#8221;Home.aspx.cs&#8221; Inherits=&#8221;Login&#8221; %&gt;<\/p>\n<p>&lt;%@ Register src=&#8221;WebUserControl.ascx&#8221; tagname=&#8221;WebUserControl&#8221; tagprefix=&#8221;uc1&#8243; %&gt;<\/p>\n<p>&lt;!DOCTYPE html PUBLIC &#8220;-\/\/W3C\/\/DTD XHTML 1.0 Transitional\/\/EN&#8221; &#8220;http:\/\/www.w3.org\/TR\/xhtml1\/DTD\/xhtml1-transitional.dtd&#8221;&gt;<\/p>\n<p>&lt;html xmlns=&#8221;http:\/\/www.w3.org\/1999\/xhtml&#8221;&gt;<\/p>\n<p>&lt;head runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;title&gt;Untitled Page&lt;\/title&gt;<\/p>\n<p>&lt;style type=&#8221;text\/css&#8221;&gt;<\/p>\n<p>.style1<\/p>\n<p>{<\/p>\n<p>width: 100%;<\/p>\n<p>}<\/p>\n<p>.style1<\/p>\n<p>{<\/p>\n<p>width: 100%;<\/p>\n<p>}<\/p>\n<p>p.MsoNormal<\/p>\n<p>{margin-bottom:.0001pt;<\/p>\n<p>font-size:12.0pt;<\/p>\n<p>font-family:Verdana;<\/p>\n<p>margin-left: 0in;<\/p>\n<p>margin-right: 0in;<\/p>\n<p>margin-top: 0in;<\/p>\n<p>}<\/p>\n<p>.style2<\/p>\n<p>{<\/p>\n<p>color: #0066FF;<\/p>\n<p>}<\/p>\n<p>.style3<\/p>\n<p>{<\/p>\n<p>color: #0000CC;<\/p>\n<p>}<\/p>\n<p>.style4<\/p>\n<p>{<\/p>\n<p>color: #0099FF;<\/p>\n<p>}<\/p>\n<p>&lt;\/style&gt;<\/p>\n<p>&lt;\/head&gt;<\/p>\n<p>&lt;body&gt;<\/p>\n<p>&lt;form id=&#8221;form1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;div&gt;<\/p>\n<p>&lt;table&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td colspan=&#8221;2&#8243;&gt;<\/p>\n<p>&lt;uc1:WebUserControl ID=&#8221;WebUserControl1&#8243; runat=&#8221;server&#8221; \/&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;&lt;td valign=&#8221;top&#8221; align=&#8221;left&#8221;&gt;&lt;p&gt;&lt;img src=&#8221;images\/call-center-00014167.jpg&#8221;<\/p>\n<p>style=&#8221; margin-right:10px; height: 202px;&#8221; width=&#8221;250&#8243; \/&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;&lt;img src=&#8221;images\/cell-phone-in-hand-1002072.jpg&#8221; style=&#8221;margin-right:10px; height: 202px;&#8221; width=&#8221;250&#8243; \/&gt;&lt;\/p&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td colspan=&#8221;2&#8243; valign=&#8221;top&#8221;&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%&#8221;&gt;&lt;span&gt;A call<\/p>\n<p>center is a central place or network of places where customer\u2019s queries based<\/p>\n<p>tickets\/cases are handled by an enterprise.&lt;span&gt; Call&lt;\/span&gt;<\/p>\n<p>centers are increasingly popular in today&amp;#39;s society, where many companies have<\/p>\n<p>centralized &lt;\/span&gt;&lt;span style=&#8221;color:black&#8221;&gt;<\/p>\n<p>&lt;a href=&#8221;http:\/\/www.wisegeek.com\/what-is-customer-service.htm&#8221;&gt;<\/p>\n<p>&lt;span style=&#8221;text-decoration: none; text-underline: none&#8221;&gt;<\/p>\n<p>customer service&lt;\/span&gt;&lt;\/a&gt;&lt;\/span&gt;&lt;span&gt; and support<\/p>\n<p>&lt;span&gt;functions&lt;\/span&gt;.<\/p>\n<p>&lt;span&gt;Call&lt;\/span&gt; centers employ many staff in<\/p>\n<p>customer service, sales, and support &lt;span class=&#8221;fadewordcontainer&#8221;&gt;functions&lt;\/span&gt;.<\/p>\n<p>It needs to handle a considerable &lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;volume<\/p>\n<p>of tickets&lt;\/b&gt; at the same time; &lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;to<\/p>\n<p>screen cases\/tickets and forward them to someone qualified to handle them&lt;\/b&gt;,<\/p>\n<p>and&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt; to log notes in a case\/ticket<\/p>\n<p>management system.&lt;\/b&gt;&lt;\/span&gt;&lt;u&gt;&lt;span style=&#8221;color:blue&#8221;&gt;&lt;o:p&gt;&lt;\/o:p&gt;&lt;\/span&gt;&lt;\/u&gt;&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<p>&lt;span&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%&#8221;&gt;&lt;o:p&gt;&amp;nbsp;&lt;\/o:p&gt;&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%&#8221;&gt;It is a functional area within<\/p>\n<p>an organization or an outsourced separate facility that<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:<\/p>\n<p>normal&#8221;&gt;exists solely to answer queries of the customers&lt;\/b&gt; in the form of<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;tickets\/cases&lt;\/b&gt;; usually a<\/p>\n<p>sophisticated voice operations center that provides a full range of high-volume,<\/p>\n<p>inbound or outbound case\/ticket\/call-handling services also. &lt;o:p&gt;&lt;\/o:p&gt;&lt;\/span&gt;<\/p>\n<p>&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%&#8221;&gt;&lt;o:p&gt;&amp;nbsp;&lt;\/o:p&gt;&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%&#8221;&gt;Industry term referring &lt;\/span&gt;<\/p>\n<p>&lt;\/span&gt;&lt;span lang=&#8221;EN&#8221;<\/p>\n<p>style=&#8221;font-size:11.0pt;line-height:150%;mso-ansi-language:EN&#8221;&gt;<\/p>\n<p>&lt;span&gt;a &lt;b&gt;contact centre&lt;\/b&gt;, also known as<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;customer interaction centre&lt;\/b&gt; is a<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;central point of any organization from<\/p>\n<p>which all customer contacts are managed&lt;\/b&gt;. Through contact centres, valuable<\/p>\n<p>information about company are routed to appropriate people,<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;contacts to be tracked and data to be<\/p>\n<p>gathered.&lt;\/b&gt; It is generally a part of company\u2019s<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;customer relationship management (CRM).<\/p>\n<p>&lt;\/b&gt;Today, customers contact companies by calling, &lt;\/span&gt;<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;&lt;span class=&#8221;style4&#8243;&gt;emailing, chatting<\/p>\n<p>online, visiting websites, faxing, and even instant messaging.&lt;\/span&gt;&lt;o:p&gt;&lt;\/o:p&gt;&lt;\/b&gt;&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;\/div&gt;<\/p>\n<p>&lt;\/form&gt;<\/p>\n<p>&lt;\/body&gt;<\/p>\n<p>&lt;\/html&gt;<\/p>\n<p>Aboutus.aspx<\/p>\n<p>&lt;%@ Page Language=&#8221;C#&#8221; AutoEventWireup=&#8221;true&#8221; CodeFile=&#8221;about us.aspx.cs&#8221; Inherits=&#8221;about_us&#8221; %&gt;<\/p>\n<p>&lt;%@ Register src=&#8221;WebUserControl.ascx&#8221; tagname=&#8221;WebUserControl&#8221; tagprefix=&#8221;uc1&#8243; %&gt;<\/p>\n<p>&lt;!DOCTYPE html PUBLIC &#8220;-\/\/W3C\/\/DTD XHTML 1.0 Transitional\/\/EN&#8221; &#8220;http:\/\/www.w3.org\/TR\/xhtml1\/DTD\/xhtml1-transitional.dtd&#8221;&gt;<\/p>\n<p>&lt;html xmlns=&#8221;http:\/\/www.w3.org\/1999\/xhtml&#8221;&gt;<\/p>\n<p>&lt;head runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;title&gt;Untitled Page&lt;\/title&gt;<\/p>\n<p>&lt;style type=&#8221;text\/css&#8221;&gt;<\/p>\n<p>.style1<\/p>\n<p>{<\/p>\n<p>width: 100%;<\/p>\n<p>}<\/p>\n<p>p.MsoNormal<\/p>\n<p>{margin-bottom:.0001pt;<\/p>\n<p>font-size:12.0pt;<\/p>\n<p>font-family:Verdana;<\/p>\n<p>margin-left: 0in;<\/p>\n<p>margin-right: 0in;<\/p>\n<p>margin-top: 0in;<\/p>\n<p>}<\/p>\n<p>.style3<\/p>\n<p>{<\/p>\n<p>color: #009900;<\/p>\n<p>}<\/p>\n<p>.style4<\/p>\n<p>{<\/p>\n<p>color: #0099CC;<\/p>\n<p>}<\/p>\n<p>.style5<\/p>\n<p>{<\/p>\n<p>color: #0099CC;<\/p>\n<p>font-weight: bold;<\/p>\n<p>}<\/p>\n<p>&lt;\/style&gt;<\/p>\n<p>&lt;\/head&gt;<\/p>\n<p>&lt;body&gt;<\/p>\n<p>&lt;form id=&#8221;form1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;table&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;&lt;uc1:WebUserControl ID=&#8221;WebUserControl1&#8243; runat=&#8221;server&#8221; \/&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;table cellpadding=&#8221;0&#8243; cellspacing=&#8221;0&#8243; border=&#8221;0&#8243; width=&#8221;1000px&#8221;&gt;&lt;tr&gt;<\/p>\n<p>&lt;td valign=&#8221;top&#8221;&gt;<\/p>\n<p>&lt;p&gt;&lt;img src=&#8221;images\/img3.jpg&#8221; width=&#8221;210&#8243; height=&#8221;220px&#8221; style=&#8221;margin-right:5px;&#8221; \/&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;&lt;img src=&#8221;images\/img1.jpg&#8221; width=&#8221;210&#8243; height=&#8221;200px&#8221; style=&#8221;margin-right:5px;&#8221; \/&gt;&lt;\/p&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td valign=&#8221;top&#8221;&gt; &lt;table cellpadding=&#8221;0&#8243; cellspacing=&#8221;0&#8243; border=&#8221;0&#8243;&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span&gt;NaviSite, Inc. is the premier provider of &lt;\/span&gt;<\/p>\n<p>&lt;a href=&#8221;http:\/\/navisite.com\/solutions-enterprise-hosting.htm&#8221; target=&#8221;_self&#8221;&gt;<\/p>\n<p>&lt;span&gt;Enterprise- Class Hosting&lt;\/span&gt;&lt;\/a&gt;&lt;span&gt;,<\/p>\n<p>&lt;\/span&gt;&lt;a href=&#8221;http:\/\/navisite.com\/solutions-managed-application-services.htm&#8221;<\/p>\n<p>target=&#8221;_self&#8221;&gt;&lt;span&gt;Managed Application Services&lt;\/span&gt;&lt;\/a&gt;&lt;span<\/p>\n<p>&gt;, &lt;\/span&gt;<\/p>\n<p>&lt;a href=&#8221;http:\/\/navisite.com\/solutions-managed-messaging-services.htm&#8221;<\/p>\n<p>target=&#8221;_self&#8221;&gt;&lt;span&gt;Managed Messaging Services&lt;\/span&gt;&lt;\/a&gt;&lt;span<\/p>\n<p>class=&#8221;style5&#8243;&gt;, and&amp;nbsp;&lt;\/span&gt;&lt;a<\/p>\n<p>href=&#8221;http:\/\/navisite.com\/solutions-managed-cloud-services.htm&#8221; target=&#8221;_self&#8221;&gt;&lt;span<\/p>\n<p>&gt;Managed Cloud Services&lt;\/span&gt;&lt;\/a&gt;&lt;span&gt;.<\/p>\n<p>NaviSite\u2019s cloud-enabled enterprise infrastructure and application expertise<\/p>\n<p>offers an unparalleled ability to deploy in highly complex environments with<\/p>\n<p>customizable and scalable solutions&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;&amp;nbsp;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 &lt;\/p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span&gt;&lt;span style=&#8221;font-size:11.0pt;line-height:150%&#8221;&gt;The call<\/p>\n<p>center industry has skyrocketed to one of the most lucrative and important<\/p>\n<p>businesses in the world. Countries like &lt;st1:place w:st=&#8221;on&#8221;&gt;&lt;st1:country-region w:st=&#8221;on&#8221;&gt;<\/p>\n<p>India&lt;\/st1:country-region&gt;&lt;\/st1:place&gt;, Netherlands etc are the forerunners in<\/p>\n<p>the business. But leading countries like US and the &lt;st1:place w:st=&#8221;on&#8221;&gt;&lt;st1:country-region w:st=&#8221;on&#8221;&gt;<\/p>\n<p>UK&lt;\/st1:country-region&gt;&lt;\/st1:place&gt;<\/p>\n<p>are also fast catching up. With the rising competition, the&lt;b style=&#8221;mso-bidi-font-weight:<\/p>\n<p>normal&#8221;&gt; margin for error has become negligible&lt;\/b&gt;. Each call center today employs<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;stringent quality measures&lt;\/b&gt; and<\/p>\n<p>constantly looks for improvement. In fact<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:<\/p>\n<p>normal&#8221;&gt;call center improvement services&lt;\/b&gt; are also extremely popular within the industry&lt;o:p&gt;&lt;\/o:p&gt;&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%;mso-bidi-font-family:Tahoma;<\/p>\n<p>mso-bidi-font-weight:bold&#8221;&gt;&lt;o:p&gt;&amp;nbsp;&lt;\/o:p&gt;&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%;mso-bidi-font-family:Tahoma;<\/p>\n<p>mso-bidi-font-weight:bold&#8221;&gt;The objective of the Project is to &lt;b&gt;reduce the&lt;\/b&gt; &lt;b&gt;man force&lt;\/b&gt; and<\/p>\n<p>&lt;b&gt;work load&lt;\/b&gt; and &lt;b&gt;making economical&lt;\/b&gt; and &lt;b&gt;real-time problem solving<\/p>\n<p>system&lt;\/b&gt; so that customer can &lt;b&gt;get response immediate&lt;\/b&gt; and &lt;b&gt;queries can<\/p>\n<p>be managed quickly&lt;\/b&gt;.&lt;\/span&gt;&lt;span style=&#8221;font-size:11.0pt;<\/p>\n<p>line-height:150%;mso-bidi-font-family:Tahoma;mso-bidi-font-style:italic&#8221;&gt; Process&lt;\/span&gt;&lt;span style=&#8221;font-size:11.0pt;line-height:150%;mso-bidi-font-family:<\/p>\n<p>Tahoma&#8221;&gt; dictates all the action that a company takes in order to<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;satisfy the customer&lt;\/b&gt;,<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;reduce costs&lt;\/b&gt; and gather market<\/p>\n<p>intelligence.&lt;span style=&#8221;mso-bidi-font-style:italic&#8221;&gt; &lt;o:p&gt;&lt;\/o:p&gt;&lt;\/span&gt;&lt;\/span&gt;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 &lt;\/p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%;mso-bidi-font-family:Tahoma;<\/p>\n<p>mso-bidi-font-style:italic&#8221;&gt;&lt;o:p&gt;&amp;nbsp;&lt;\/o:p&gt;&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:11.0pt;line-height:150%;mso-bidi-font-style:italic&#8221;&gt;<\/p>\n<p>Technology&lt;\/span&gt;&lt;span style=&#8221;font-size:11.0pt;line-height:150%&#8221;&gt; can help<\/p>\n<p>facilitate these processes through user driven systems development and<\/p>\n<p>maintenance. From the &lt;span style=&#8221;mso-bidi-font-style:italic&#8221;&gt;content&lt;\/span&gt;<\/p>\n<p>perspective, the focus is on acquiring, engineering and maintaining knowledge<\/p>\n<p>and using the technology to distribute the information through various customer<\/p>\n<p>care media. The call center computer system is not built to consider human<\/p>\n<p>circumstance but merely to process, &lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;store<\/p>\n<p>and retrieve information.&lt;\/b&gt; The challenge is to<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;empower agents&lt;\/b&gt; by providing them not<\/p>\n<p>by &lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;contact tracking systems&lt;\/b&gt; but with<\/p>\n<p>the sort of &lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;information and authority&lt;\/b&gt;<\/p>\n<p>that will make every worthy &lt;b style=&#8221;mso-bidi-font-weight:<\/p>\n<p>normal&#8221;&gt;customer feel as though the company cares about him or her personally.&lt;\/b&gt;&lt;\/span&gt;&lt;b<\/p>\n<p>style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;<\/p>\n<p>&lt;o:p&gt;&lt;\/o:p&gt;&lt;\/b&gt;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 &lt;\/p&gt;<\/p>\n<p>&lt;b style=&#8221;mso-bidi-font-weight:normal&#8221;&gt;<\/p>\n<p>&lt;span style=&#8221;font-size:12.0pt;<\/p>\n<p>font-family:Verdana;mso-fareast-font-family:&amp;quot;Times New Roman&amp;quot;;mso-bidi-font-family:<\/p>\n<p>&amp;quot;Times New Roman&amp;quot;;mso-ansi-language:EN-US;mso-fareast-language:EN-US;<\/p>\n<p>mso-bidi-language:AR-SA&#8221;&gt;<\/p>\n<p>&lt;br clear=&#8221;all&#8221; style=&#8221;mso-special-character:line-break;<\/p>\n<p>page-break-before:always&#8221; \/&gt;<\/p>\n<p>&lt;\/span&gt;&lt;\/b&gt;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 &lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;\/td&gt;&lt;\/tr&gt;&lt;\/table&gt;<\/p>\n<p>&lt;\/form&gt;<\/p>\n<p>&lt;\/body&gt;<\/p>\n<p>&lt;\/html&gt;<\/p>\n<p>Contactus.aspx<\/p>\n<p>&lt;%@ Page Language=&#8221;C#&#8221; AutoEventWireup=&#8221;true&#8221; CodeFile=&#8221;contact us.aspx.cs&#8221; Inherits=&#8221;contact_us&#8221; %&gt;<\/p>\n<p>&lt;%@ Register src=&#8221;WebUserControl.ascx&#8221; tagname=&#8221;WebUserControl&#8221; tagprefix=&#8221;uc1&#8243; %&gt;<\/p>\n<p>&lt;!DOCTYPE html PUBLIC &#8220;-\/\/W3C\/\/DTD XHTML 1.0 Transitional\/\/EN&#8221; &#8220;http:\/\/www.w3.org\/TR\/xhtml1\/DTD\/xhtml1-transitional.dtd&#8221;&gt;<\/p>\n<p>&lt;html xmlns=&#8221;http:\/\/www.w3.org\/1999\/xhtml&#8221;&gt;<\/p>\n<p>&lt;head runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;title&gt;Untitled Page&lt;\/title&gt;<\/p>\n<p>&lt;style type=&#8221;text\/css&#8221;&gt;<\/p>\n<p>&lt;!&#8211;<\/p>\n<p>.style1 {<\/p>\n<p>font-size: 18px;<\/p>\n<p>font-weight: bold;<\/p>\n<p>font-family: Geneva, Arial, Helvetica, sans-serif;<\/p>\n<p>}<\/p>\n<p>.style2 {<\/p>\n<p>font-family: Geneva, Arial, Helvetica, sans-serif;<\/p>\n<p>font-size: 14px;<\/p>\n<p>}<\/p>\n<p>&#8211;&gt;<\/p>\n<p>&lt;\/style&gt;<\/p>\n<p>&lt;\/head&gt;<\/p>\n<p>&lt;body&gt;<\/p>\n<p>&lt;form id=&#8221;form1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;table cellpadding=&#8221;0&#8243; cellspacing=&#8221;0&#8243; border=&#8221;0&#8243;&gt;&lt;tr&gt;&lt;td valign=&#8221;top&#8221;&gt;<\/p>\n<p>&lt;uc1:WebUserControl ID=&#8221;WebUserControl1&#8243; runat=&#8221;server&#8221; \/&gt;&lt;\/td&gt;&lt;\/tr&gt;&lt;\/table&gt;<\/p>\n<p>&lt;table cellpadding=&#8221;0&#8243; cellspacing=&#8221;0&#8243; border=&#8221;0&#8243; width=&#8221;1000px&#8221;&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td width=&#8221;210&#8243; valign=&#8221;top&#8221;&gt;&lt;p&gt;&lt;img src=&#8221;images\/con1.jpg&#8221; width=&#8221;210&#8243; height=&#8221;210&#8243; \/&gt;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;&lt;img src=&#8221;images\/con2.jpg&#8221; width=&#8221;210&#8243; height=&#8221;200&#8243; \/&gt;&lt;\/p&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td width=&#8221;790&#8243; valign=&#8221;top&#8221;&gt;<\/p>\n<p>&lt;table cellpadding=&#8221;10&#8243; cellspacing=&#8221;0&#8243; border=&#8221;0&#8243; style=&#8221;margin-left:30px; margin-top:50px;&#8221;&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td width=&#8221;46&#8243;&gt;&amp;nbsp;&lt;\/td&gt;&lt;td width=&#8221;178&#8243;&gt;&lt;span&gt;Contact Us&lt;\/span&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;&lt;span&gt;Name:&lt;\/span&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;&lt;span&gt;Dilpreet Singh Dhawan&lt;\/span&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;&lt;span&gt;Adress:&lt;\/span&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;&lt;span&gt;Sector- 54 Golf course road Gurgaon&lt;\/span&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;&lt;span&gt;Mob:&lt;\/span&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;&lt;span&gt;9818576043&lt;\/span&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;\/form&gt;<\/p>\n<p>&lt;\/body&gt;<\/p>\n<p>&lt;\/html&gt;<\/p>\n<p><strong>Login.aspx<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>&lt;%@ Page Language=&#8221;C#&#8221; AutoEventWireup=&#8221;true&#8221; CodeFile=&#8221;login.aspx.cs&#8221; Inherits=&#8221;adminstrator_login_form&#8221; %&gt;<\/p>\n<p>&lt;%@ Register Src=&#8221;WebUserControl.ascx&#8221; TagName=&#8221;WebUserControl&#8221; TagPrefix=&#8221;uc2&#8243; %&gt;<\/p>\n<p>&lt;%@ Register Src=&#8221;menu.ascx&#8221; TagName=&#8221;menu&#8221; TagPrefix=&#8221;uc1&#8243; %&gt;<\/p>\n<p>&lt;!DOCTYPE html PUBLIC &#8220;-\/\/W3C\/\/DTD XHTML 1.0 Transitional\/\/EN&#8221; &#8220;http:\/\/www.w3.org\/TR\/xhtml1\/DTD\/xhtml1-transitional.dtd&#8221;&gt;<\/p>\n<p>&lt;html xmlns=&#8221;http:\/\/www.w3.org\/1999\/xhtml&#8221; &gt;<\/p>\n<p>&lt;head runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;title&gt;ONLINE EXAMINATION&lt;\/title&gt;<\/p>\n<p>&lt;link href=&#8221;stylesheet.css&#8221; rel=&#8221;stylesheet&#8221; type=&#8221;text\/css&#8221; \/&gt;<\/p>\n<p>&lt;style type=&#8221;text\/css&#8221;&gt;<\/p>\n<p>.style2<\/p>\n<p>{<\/p>\n<p>width: 96px;<\/p>\n<p>}<\/p>\n<p>&lt;\/style&gt;<\/p>\n<p>&lt;\/head&gt;<\/p>\n<p>&lt;body&gt;<\/p>\n<p>&lt;form id=&#8221;form1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;div id=&#8221;header&#8221;&gt;<\/p>\n<p>&lt;uc2:WebUserControl id=&#8221;WebUserControl1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;\/uc2:WebUserControl&gt;&lt;\/div&gt;<\/p>\n<p>&lt;div&gt;<\/p>\n<p>&amp;nbsp; &amp;nbsp;<\/p>\n<p>&lt;asp:Label ID=&#8221;Label1&#8243; runat=&#8221;server&#8221; Style=&#8221;left: 164px; position: relative; top: 175px&#8221;&gt;&lt;\/asp:Label&gt;<\/p>\n<p>&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&lt;br \/&gt;<\/p>\n<p>&lt;table cellpadding=&#8221;0&#8243; cellspacing=&#8221;0&#8243; border=&#8221;0&#8243; width=&#8221;1000px&#8221;&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td valign=&#8221;top&#8221;&gt;<\/p>\n<p>&lt;img src=&#8221;images\/login.jpg&#8221; width=&#8221;200&#8243; \/&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td valign=&#8221;top&#8221;&gt;<\/p>\n<p>&lt;table style=&#8221;width: 471px&#8221;&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td colspan=&#8221;3&#8243; valign=&#8221;top&#8221;&gt; &lt;strong style=&#8221;padding:6px; margin-left:100px; margin-bottom:100px;&#8221;&gt; Login Form&lt;\/strong&gt;<\/p>\n<p>&lt;p&gt;&amp;nbsp;&lt;\/p&gt;<\/p>\n<p>&lt;p&gt;&lt;\/p&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>Username&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 278px&#8221;&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox1&#8243; runat=&#8221;server&#8221; Style=&#8221;position: static;&#8221;&gt;&lt;\/asp:TextBox&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 134217727px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator7&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox1&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>Password&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 278px&#8221;&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox2&#8243; runat=&#8221;server&#8221; Style=&#8221;position: static;&#8221; TextMode=&#8221;Password&#8221; Width=&#8221;148px&#8221;&gt;&lt;\/asp:TextBox&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 134217727px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator1&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox2&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>Customer ID&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 278px&#8221;&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox3&#8243; runat=&#8221;server&#8221; Height=&#8221;21px&#8221; Width=&#8221;149px&#8221;&gt;&lt;\/asp:TextBox&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 134217727px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator8&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox3&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>Email&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 278px&#8221;&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox4&#8243; runat=&#8221;server&#8221; Height=&#8221;22px&#8221; Width=&#8221;149px&#8221;&gt;&lt;\/asp:TextBox&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 134217727px&#8221;&gt;<\/p>\n<p>&lt;asp:RegularExpressionValidator ID=&#8221;RegularExpressionValidator1&#8243; runat=&#8221;server&#8221;<\/p>\n<p>ControlToValidate=&#8221;TextBox4&#8243; ErrorMessage=&#8221;Invalid Email ID&#8221;<\/p>\n<p>ValidationExpression=&#8221;\\w+([-+.&#8217;]\\w+)*@\\w+([-.]\\w+)*\\.\\w+([-.]\\w+)*&#8221;&gt;&lt;\/asp:RegularExpressionValidator&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 278px&#8221;&gt;<\/p>\n<p>&lt;asp:Button ID=&#8221;Button1&#8243; runat=&#8221;server&#8221; OnClick=&#8221;Button1_Click&#8221; Style=&#8221;position: static;&#8221; Text=&#8221;LOGIN&#8221; \/&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 134217727px&#8221;&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 278px; height: 25px&#8221;&gt;<\/p>\n<p>&lt;asp:HyperLink ID=&#8221;HyperLink1&#8243; runat=&#8221;server&#8221; Font-Size=&#8221;Small&#8221; NavigateUrl=&#8221;~\/newuser.aspx&#8221;<\/p>\n<p>Width=&#8221;234px&#8221;&gt;New User Signup&lt;\/asp:HyperLink&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 134217727px&#8221;&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 278px&#8221;&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 134217727px&#8221;&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;\/td&gt;&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;\/div&gt;<\/p>\n<p>&lt;\/form&gt;<\/p>\n<p>&lt;\/body&gt;<\/p>\n<p>&lt;\/html&gt;<\/p>\n<p>Login.aspx.cs<\/p>\n<p>using System;<\/p>\n<p>using System.Data;<\/p>\n<p>using System.Configuration;<\/p>\n<p>using System.Collections;<\/p>\n<p>using System.Web;<\/p>\n<p>using System.Web.Security;<\/p>\n<p>using System.Web.UI;<\/p>\n<p>using System.Web.UI.WebControls;<\/p>\n<p>using System.Web.UI.WebControls.WebParts;<\/p>\n<p>using System.Web.UI.HtmlControls;<\/p>\n<p>using System.Data.SqlClient;<\/p>\n<p>public partial class adminstrator_login_form : System.Web.UI.Page<\/p>\n<p>{<\/p>\n<p>protected void Button1_Click(object sender, EventArgs e)<\/p>\n<p>{<\/p>\n<p>SqlConnection con = new SqlConnection(ConfigurationManager.AppSettings[&#8220;mycon&#8221;]);<\/p>\n<p>SqlCommand com = new SqlCommand();<\/p>\n<p>String query = &#8220;select * from users where name=@admin_name and password=@password and email=@email&#8221;;<\/p>\n<p>com.CommandText = query;<\/p>\n<p>com.Connection = con;<\/p>\n<p>SqlParameter name = new SqlParameter(&#8220;@admin_name&#8221;, DbType.StringFixedLength);<\/p>\n<p>name.Value = TextBox1.Text;<\/p>\n<p>com.Parameters.Add(name);<\/p>\n<p>SqlParameter pass = new SqlParameter(&#8220;@password&#8221;, DbType.StringFixedLength);<\/p>\n<p>pass.Value = TextBox2.Text;<\/p>\n<p>com.Parameters.Add(pass);<\/p>\n<p>SqlParameter email = new SqlParameter(&#8220;@email&#8221;, DbType.StringFixedLength);<\/p>\n<p>email.Value = TextBox4.Text;<\/p>\n<p>com.Parameters.Add(email);<\/p>\n<p>SqlDataAdapter da = new SqlDataAdapter();<\/p>\n<p>da.SelectCommand = com;<\/p>\n<p>DataTable ds = new DataTable();<\/p>\n<p>da.Fill(ds);<\/p>\n<p>if (ds.Rows.Count == 0 )<\/p>\n<p>{<\/p>\n<p>TextBox1.Text = &#8220;&#8221;;<\/p>\n<p>TextBox2.Text = &#8220;&#8221;;<\/p>\n<p>Label1.Text=&#8221;invalid user or password you are not member&lt;br&gt;&#8221;;<\/p>\n<p>}<\/p>\n<p>else<\/p>\n<p>{<\/p>\n<p>Session[&#8220;uname&#8221;] = TextBox1.Text;<\/p>\n<p>Session[&#8220;cid&#8221;] = TextBox3.Text;<\/p>\n<p>Session[&#8220;email&#8221;] = TextBox4.Text;<\/p>\n<p>Response.Redirect(&#8220;main.aspx&#8221;);<\/p>\n<p>}<\/p>\n<p>}<\/p>\n<p>}<\/p>\n<p>Main.aspx<\/p>\n<p>&lt;%@ Page Language=&#8221;C#&#8221; AutoEventWireup=&#8221;true&#8221; CodeFile=&#8221;main.aspx.cs&#8221; Inherits=&#8221;contact_us&#8221; %&gt;<\/p>\n<p>&lt;%@ Register src=&#8221;WebUserControl.ascx&#8221; tagname=&#8221;WebUserControl&#8221; tagprefix=&#8221;uc1&#8243; %&gt;<\/p>\n<p>&lt;!DOCTYPE html PUBLIC &#8220;-\/\/W3C\/\/DTD XHTML 1.0 Transitional\/\/EN&#8221; &#8220;http:\/\/www.w3.org\/TR\/xhtml1\/DTD\/xhtml1-transitional.dtd&#8221;&gt;<\/p>\n<p>&lt;html xmlns=&#8221;http:\/\/www.w3.org\/1999\/xhtml&#8221;&gt;<\/p>\n<p>&lt;head runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;title&gt;Untitled Page&lt;\/title&gt;<\/p>\n<p>&lt;style type=&#8221;text\/css&#8221;&gt;<\/p>\n<p>.style1<\/p>\n<p>{<\/p>\n<p>width: 100%;<\/p>\n<p>}<\/p>\n<p>.style1<\/p>\n<p>{<\/p>\n<p>width: 100%;<\/p>\n<p>}<\/p>\n<p>.style7<\/p>\n<p>{<\/p>\n<p>width: 770px;<\/p>\n<p>}<\/p>\n<p>&lt;\/style&gt;<\/p>\n<p>&lt;\/head&gt;<\/p>\n<p>&lt;body&gt;<\/p>\n<p>&lt;form id=&#8221;form1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;table&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td colspan=&#8221;3&#8243;&gt;<\/p>\n<p>&lt;uc1:WebUserControl ID=&#8221;WebUserControl1&#8243; runat=&#8221;server&#8221; \/&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td &gt;<\/p>\n<p>&lt;asp:HyperLink ID=&#8221;HyperLink1&#8243; runat=&#8221;server&#8221; NavigateUrl=&#8221;~\/tt.aspx&#8221;&gt;Submit<\/p>\n<p>Ticket&lt;\/asp:HyperLink&gt;<\/p>\n<p>&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;<\/p>\n<p>&lt;asp:HyperLink ID=&#8221;HyperLink2&#8243; runat=&#8221;server&#8221;<\/p>\n<p>NavigateUrl=&#8221;~\/ticketsub1.aspx&#8221;&gt;Tickets Submitted&lt;\/asp:HyperLink&gt;<\/p>\n<p>&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;<\/p>\n<p>&lt;asp:HyperLink ID=&#8221;HyperLink3&#8243; runat=&#8221;server&#8221;<\/p>\n<p>NavigateUrl=&#8221;~\/resdet.aspx&#8221;&gt;Response Details&lt;\/asp:HyperLink&gt;<\/p>\n<p>&lt;br \/&gt;<\/p>\n<p>&lt;br \/&gt;<\/p>\n<p>&lt;br \/&gt;<\/p>\n<p>&lt;br \/&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;div&gt;<\/p>\n<p>&lt;\/div&gt;<\/p>\n<p>&lt;\/form&gt;<\/p>\n<p>&lt;\/body&gt;<\/p>\n<p>&lt;\/html&gt;<\/p>\n<p>tt.aspx<\/p>\n<p>&lt;%@ Page Language=&#8221;C#&#8221; AutoEventWireup=&#8221;true&#8221; CodeFile=&#8221;tt.aspx.cs&#8221; Inherits=&#8221;newuser&#8221; %&gt;<\/p>\n<p>&lt;%@ Register Src=&#8221;menu.ascx&#8221; TagName=&#8221;menu&#8221; TagPrefix=&#8221;uc2&#8243; %&gt;<\/p>\n<p>&lt;%@ Register Src=&#8221;WebUserControl.ascx&#8221; TagName=&#8221;WebUserControl&#8221; TagPrefix=&#8221;uc1&#8243; %&gt;<\/p>\n<p>&lt;!DOCTYPE html PUBLIC &#8220;-\/\/W3C\/\/DTD XHTML 1.0 Transitional\/\/EN&#8221; &#8220;http:\/\/www.w3.org\/TR\/xhtml1\/DTD\/xhtml1-transitional.dtd&#8221;&gt;<\/p>\n<p>&lt;html xmlns=&#8221;http:\/\/www.w3.org\/1999\/xhtml&#8221; &gt;<\/p>\n<p>&lt;head runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;title&gt;newuser&lt;\/title&gt;<\/p>\n<p>&lt;link href=&#8221;STYLESHEET.CSS&#8221; rel=&#8221;stylesheet&#8221; type=&#8221;text\/css&#8221; \/&gt;<\/p>\n<p>&lt;style type=&#8221;text\/css&#8221;&gt;<\/p>\n<p>.style2<\/p>\n<p>{<\/p>\n<p>width: 627px;<\/p>\n<p>height: 49px;<\/p>\n<p>}<\/p>\n<p>.style3<\/p>\n<p>{<\/p>\n<p>width: 222px;<\/p>\n<p>height: 49px;<\/p>\n<p>}<\/p>\n<p>.style4<\/p>\n<p>{<\/p>\n<p>width: 212px;<\/p>\n<p>height: 49px;<\/p>\n<p>}<\/p>\n<p>.style5<\/p>\n<p>{<\/p>\n<p>width: 222px;<\/p>\n<p>}<\/p>\n<p>.style6<\/p>\n<p>{<\/p>\n<p>height: 12px;<\/p>\n<p>width: 222px;<\/p>\n<p>}<\/p>\n<p>.style7<\/p>\n<p>{<\/p>\n<p>height: 13px;<\/p>\n<p>width: 222px;<\/p>\n<p>}<\/p>\n<p>&lt;\/style&gt;<\/p>\n<p>&lt;\/head&gt;<\/p>\n<p>&lt;body style=&#8221;text-align: center&#8221;&gt;<\/p>\n<p>&lt;form id=&#8221;form1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;div id=&#8221;header&#8221;&gt;<\/p>\n<p>&lt;h1&gt;<\/p>\n<p>&lt;span style=&#8221;color:#ffffff&#8221;&gt;&lt;\/span&gt;<\/p>\n<p>&lt;\/h1&gt;<\/p>\n<p>&lt;h6&gt;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;<\/p>\n<p>&lt;span style=&#8221;color: #ffffff&#8221;&gt;SYSTEM&lt;\/span&gt;&lt;span style=&#8221;color: #ffffff&#8221;&gt;&lt;span&gt;&amp;nbsp;<\/p>\n<p>&amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;<\/p>\n<p>&lt;uc1:WebUserControl ID=&#8221;WebUserControl1&#8243; runat=&#8221;server&#8221; \/&gt;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;<\/p>\n<p>&lt;\/span&gt;&lt;\/span&gt;<\/p>\n<p>&lt;\/h6&gt;<\/p>\n<p>&lt;\/div&gt;<\/p>\n<p>&lt;span style=&#8221;font-size: 16pt; text-decoration: underline&#8221;&gt;&lt;strong&gt;<\/p>\n<p>ADD TROUBLE TICKET DETAILS&lt;\/strong&gt;&lt;\/span&gt;<\/p>\n<p>&lt;table style=&#8221;width: 471px; left: 16px; position: relative; top: 64px;&#8221;&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px&#8221;&gt;<\/p>\n<p>Customer Name&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox12&#8243; runat=&#8221;server&#8221;&gt;&lt;\/asp:TextBox&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator10&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox12&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px&#8221;&gt;<\/p>\n<p>Customer ID&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox8&#8243; runat=&#8221;server&#8221; Height=&#8221;24px&#8221;&gt;&lt;\/asp:TextBox&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator7&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox8&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px&#8221;&gt;<\/p>\n<p>Email&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox7&#8243; runat=&#8221;server&#8221;&gt;&lt;\/asp:TextBox&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px&#8221;&gt;<\/p>\n<p>&lt;asp:RegularExpressionValidator ID=&#8221;RegularExpressionValidator1&#8243; runat=&#8221;server&#8221;<\/p>\n<p>ErrorMessage=&#8221;Email should be in proper formate&#8221; ControlToValidate=&#8221;TextBox7&#8243;<\/p>\n<p>ValidationExpression=&#8221;\\w+([-+.&#8217;]\\w+)*@\\w+([-.]\\w+)*\\.\\w+([-.]\\w+)*&#8221;&gt;&lt;\/asp:RegularExpressionValidator&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px&#8221;&gt;<\/p>\n<p>Trouble Ticket No.&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox1&#8243; runat=&#8221;server&#8221;&gt;&lt;\/asp:TextBox&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator1&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox1&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px&#8221;&gt;<\/p>\n<p>Date&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox2&#8243; runat=&#8221;server&#8221;&gt;&lt;\/asp:TextBox&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator2&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox2&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 12px&#8221;&gt;<\/p>\n<p>Priority&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:DropDownList ID=&#8221;DropDownList1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;asp:ListItem&gt;High&lt;\/asp:ListItem&gt;<\/p>\n<p>&lt;asp:ListItem&gt;Low&lt;\/asp:ListItem&gt;<\/p>\n<p>&lt;asp:ListItem&gt;Medium&lt;\/asp:ListItem&gt;<\/p>\n<p>&lt;\/asp:DropDownList&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 12px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>Subject&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox4&#8243; runat=&#8221;server&#8221;&gt;&lt;\/asp:TextBox&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator4&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox4&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>Description&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:TextBox ID=&#8221;TextBox5&#8243; runat=&#8221;server&#8221; Height=&#8221;83px&#8221; TextMode=&#8221;MultiLine&#8221;<\/p>\n<p>Width=&#8221;211px&#8221;&gt;&lt;\/asp:TextBox&gt;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&lt;asp:RequiredFieldValidator ID=&#8221;RequiredFieldValidator5&#8243; runat=&#8221;server&#8221; ControlToValidate=&#8221;TextBox5&#8243;<\/p>\n<p>ErrorMessage=&#8221;Should not be blank&#8221;&gt;*&lt;\/asp:RequiredFieldValidator&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>Type&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:DropDownList ID=&#8221;DropDownList2&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;asp:ListItem&gt;Sales&lt;\/asp:ListItem&gt;<\/p>\n<p>&lt;asp:ListItem&gt;Technical&lt;\/asp:ListItem&gt;<\/p>\n<p>&lt;asp:ListItem&gt;Production&lt;\/asp:ListItem&gt;<\/p>\n<p>&lt;asp:ListItem&gt;Other&lt;\/asp:ListItem&gt;<\/p>\n<p>&lt;\/asp:DropDownList&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&lt;asp:Button ID=&#8221;Button1&#8243; runat=&#8221;server&#8221; Text=&#8221;Submit&#8221; OnClick=&#8221;Button1_Click&#8221; \/&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&lt;asp:Label ID=&#8221;Label1&#8243; runat=&#8221;server&#8221; Style=&#8221;position: relative&#8221;&gt;&lt;\/asp:Label&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;\/form&gt;<\/p>\n<p>&lt;\/body&gt;<\/p>\n<p>&lt;\/html&gt;<\/p>\n<p>tt.aspx.cs<\/p>\n<p>using System;<\/p>\n<p>using System.Data;<\/p>\n<p>using System.Configuration;<\/p>\n<p>using System.Collections;<\/p>\n<p>using System.Web;<\/p>\n<p>using System.Web.Security;<\/p>\n<p>using System.Web.UI;<\/p>\n<p>using System.Web.UI.WebControls;<\/p>\n<p>using System.Web.UI.WebControls.WebParts;<\/p>\n<p>using System.Web.UI.HtmlControls;<\/p>\n<p>using System.Data.SqlClient;<\/p>\n<p>public partial class newuser : System.Web.UI.Page<\/p>\n<p>{<\/p>\n<p>SqlConnection con;<\/p>\n<p>protected void Page_Load(object sender, EventArgs e)<\/p>\n<p>{<\/p>\n<p>int code;<\/p>\n<p>SqlConnection con = new SqlConnection(ConfigurationManager.AppSettings[&#8220;mycon&#8221;]);<\/p>\n<p>string que = &#8220;select * from ticket&#8221;;<\/p>\n<p>SqlDataAdapter da = new SqlDataAdapter(que, con);<\/p>\n<p>DataTable dataset = new DataTable();<\/p>\n<p>da.Fill(dataset);<\/p>\n<p>int n = dataset.Rows.Count;<\/p>\n<p>if (n == 0)<\/p>\n<p>code = 1;<\/p>\n<p>else<\/p>\n<p>code = n + 1;<\/p>\n<p>TextBox1.Text = &#8220;T001&#8221; + code;<\/p>\n<p>try<\/p>\n<p>{<\/p>\n<p>TextBox7.Text = Session[&#8220;email&#8221;].ToString();<\/p>\n<p>TextBox8.Text = Session[&#8220;cid&#8221;].ToString();<\/p>\n<p>}<\/p>\n<p>catch (Exception dg)<\/p>\n<p>{<\/p>\n<p>Label1.Text = &#8220;Must Login&#8221;;<\/p>\n<p>}<\/p>\n<p>}<\/p>\n<p>protected void Button1_Click(object sender, EventArgs e)<\/p>\n<p>{<\/p>\n<p>SqlConnection con = new SqlConnection(ConfigurationManager.AppSettings[&#8220;mycon&#8221;]);<\/p>\n<p>con.Open();<\/p>\n<p>string scom = &#8220;insert into ticket values(@id,@fname,@lname,@address,@city,@state,@phone,@email,@app,@status)&#8221;;<\/p>\n<p>SqlCommand com = new SqlCommand(scom, con);<\/p>\n<p>SqlParameter t1 = new SqlParameter(&#8220;@id&#8221;, DbType.StringFixedLength);<\/p>\n<p>t1.Value = TextBox1.Text;<\/p>\n<p>com.Parameters.Add(t1);<\/p>\n<p>SqlParameter t2 = new SqlParameter(&#8220;@fname&#8221;, DbType.StringFixedLength);<\/p>\n<p>t2.Value = TextBox2.Text;<\/p>\n<p>com.Parameters.Add(t2);<\/p>\n<p>SqlParameter t3= new SqlParameter(&#8220;@lname&#8221;, DbType.StringFixedLength);<\/p>\n<p>t3.Value = DropDownList1.SelectedItem.Text;<\/p>\n<p>com.Parameters.Add(t3);<\/p>\n<p>SqlParameter t4 = new SqlParameter(&#8220;@address&#8221;, DbType.StringFixedLength);<\/p>\n<p>t4.Value= TextBox4.Text;<\/p>\n<p>com.Parameters.Add(t4);<\/p>\n<p>SqlParameter t5 = new SqlParameter(&#8220;@city&#8221;, DbType.StringFixedLength);<\/p>\n<p>t5.Value = TextBox5.Text;<\/p>\n<p>com.Parameters.Add(t5);<\/p>\n<p>SqlParameter t6 = new SqlParameter(&#8220;@state&#8221;, DbType.StringFixedLength);<\/p>\n<p>t6.Value = DropDownList1.SelectedItem.Text;<\/p>\n<p>com.Parameters.Add(t6);<\/p>\n<p>SqlParameter t7 = new SqlParameter(&#8220;@phone&#8221;, DbType.StringFixedLength);<\/p>\n<p>t7.Value = TextBox7.Text;<\/p>\n<p>com.Parameters.Add(t7);<\/p>\n<p>SqlParameter t8 = new SqlParameter(&#8220;@email&#8221;, DbType.StringFixedLength);<\/p>\n<p>t8.Value = TextBox8.Text;<\/p>\n<p>com.Parameters.Add(t8);<\/p>\n<p>SqlParameter t9 = new SqlParameter(&#8220;@app&#8221;, DbType.StringFixedLength);<\/p>\n<p>t9.Value = TextBox12.Text;<\/p>\n<p>com.Parameters.Add(t9);<\/p>\n<p>SqlParameter t0 = new SqlParameter(&#8220;@status&#8221;, DbType.StringFixedLength);<\/p>\n<p>t0.Value = &#8220;Not Answered&#8221;;<\/p>\n<p>com.Parameters.Add(t0);<\/p>\n<p>com.ExecuteNonQuery();<\/p>\n<p>Label1.Text = &#8220;Record inserted&#8221;;<\/p>\n<p>TextBox1.Text = &#8220;&#8221;;<\/p>\n<p>TextBox2.Text = &#8220;&#8221;;<\/p>\n<p>\/\/ TextBox3.Text = &#8220;&#8221;;<\/p>\n<p>TextBox4.Text = &#8220;&#8221;;<\/p>\n<p>TextBox5.Text = &#8220;&#8221;;<\/p>\n<p>\/\/ TextBox6.Text = &#8220;&#8221;;<\/p>\n<p>TextBox7.Text = &#8220;&#8221;;<\/p>\n<p>TextBox8.Text = &#8220;&#8221;;<\/p>\n<p>TextBox12.Text = &#8220;&#8221;;<\/p>\n<p>con.Close();<\/p>\n<p>}<\/p>\n<p>}<\/p>\n<p>Ticketsub1.aspx<\/p>\n<p>&lt;%@ Page Language=&#8221;C#&#8221; AutoEventWireup=&#8221;true&#8221; CodeFile=&#8221;ticketsub1.aspx.cs&#8221; Inherits=&#8221;newuser&#8221; %&gt;<\/p>\n<p>&lt;%@ Register Src=&#8221;menu.ascx&#8221; TagName=&#8221;menu&#8221; TagPrefix=&#8221;uc2&#8243; %&gt;<\/p>\n<p>&lt;%@ Register Src=&#8221;WebUserControl.ascx&#8221; TagName=&#8221;WebUserControl&#8221; TagPrefix=&#8221;uc1&#8243; %&gt;<\/p>\n<p>&lt;!DOCTYPE html PUBLIC &#8220;-\/\/W3C\/\/DTD XHTML 1.0 Transitional\/\/EN&#8221; &#8220;http:\/\/www.w3.org\/TR\/xhtml1\/DTD\/xhtml1-transitional.dtd&#8221;&gt;<\/p>\n<p>&lt;html xmlns=&#8221;http:\/\/www.w3.org\/1999\/xhtml&#8221; &gt;<\/p>\n<p>&lt;head runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;title&gt;Ticket Details&lt;\/title&gt;<\/p>\n<p>&lt;link href=&#8221;STYLESHEET.CSS&#8221; rel=&#8221;stylesheet&#8221; type=&#8221;text\/css&#8221; \/&gt;<\/p>\n<p>&lt;style type=&#8221;text\/css&#8221;&gt;<\/p>\n<p>.style7<\/p>\n<p>{<\/p>\n<p>height: 13px;<\/p>\n<p>width: 222px;<\/p>\n<p>}<\/p>\n<p>&lt;\/style&gt;<\/p>\n<p>&lt;\/head&gt;<\/p>\n<p>&lt;body style=&#8221;text-align: center&#8221;&gt;<\/p>\n<p>&lt;form id=&#8221;form1&#8243; runat=&#8221;server&#8221;&gt;<\/p>\n<p>&lt;div id=&#8221;header&#8221;&gt;<\/p>\n<p>&lt;h1&gt;<\/p>\n<p>&lt;span style=&#8221;color:#ffffff&#8221;&gt;&lt;\/span&gt;<\/p>\n<p>&lt;\/h1&gt;<\/p>\n<p>&lt;h6&gt;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;<\/p>\n<p>&lt;span style=&#8221;color: #ffffff&#8221;&gt;SYSTEM&lt;\/span&gt;&lt;span style=&#8221;color: #ffffff&#8221;&gt;&lt;span&gt;&amp;nbsp;<\/p>\n<p>&amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;<\/p>\n<p>&lt;uc1:WebUserControl ID=&#8221;WebUserControl1&#8243; runat=&#8221;server&#8221; \/&gt;<\/p>\n<p>&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;<\/p>\n<p>&lt;\/span&gt;&lt;\/span&gt;<\/p>\n<p>&lt;\/h6&gt;<\/p>\n<p>&lt;\/div&gt;<\/p>\n<p>&lt;span style=&#8221;font-size: 16pt; text-decoration: underline&#8221;&gt;&lt;strong&gt;<\/p>\n<p>YOUR TICKETS DETAILS&lt;\/strong&gt;&lt;\/span&gt;<\/p>\n<p>&lt;table style=&#8221;width: 471px; left: 16px; position: relative; top: 64px;&#8221;&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td colspan=&#8221;2&#8243; rowspan=&#8221;2&#8243;&gt;<\/p>\n<p>&lt;asp:GridView ID=&#8221;GridView1&#8243; runat=&#8221;server&#8221; AutoGenerateColumns=&#8221;False&#8221;<\/p>\n<p>Width=&#8221;452px&#8221;&gt;<\/p>\n<p>&lt;RowStyle BorderColor=&#8221;Maroon&#8221; BorderStyle=&#8221;Solid&#8221; \/&gt;<\/p>\n<p>&lt;Columns&gt;<\/p>\n<p>&lt;asp:BoundField DataField=&#8221;ticketno&#8221; HeaderText=&#8221;Ticket No.&#8221; \/&gt;<\/p>\n<p>&lt;asp:BoundField DataField=&#8221;dat&#8221; HeaderText=&#8221;Date&#8221; \/&gt;<\/p>\n<p>&lt;asp:BoundField DataField=&#8221;Subject&#8221; HeaderText=&#8221;Subject&#8221; \/&gt;<\/p>\n<p>&lt;asp:BoundField DataField=&#8221;descr&#8221; HeaderText=&#8221;Description&#8221; \/&gt;<\/p>\n<p>&lt;\/Columns&gt;<\/p>\n<p>&lt;HeaderStyle BackColor=&#8221;Maroon&#8221; \/&gt;<\/p>\n<p>&lt;\/asp:GridView&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&lt;asp:Label ID=&#8221;Label1&#8243; runat=&#8221;server&#8221; Style=&#8221;position: relative&#8221;&gt;&lt;\/asp:Label&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;tr&gt;<\/p>\n<p>&lt;td style=&#8221;width: 627px; height: 13px&#8221;&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;td&gt;<\/p>\n<p>&amp;nbsp;&lt;\/td&gt;<\/p>\n<p>&lt;td style=&#8221;width: 212px; height: 13px&#8221;&gt;<\/p>\n<p>&lt;\/td&gt;<\/p>\n<p>&lt;\/tr&gt;<\/p>\n<p>&lt;\/table&gt;<\/p>\n<p>&lt;\/form&gt;<\/p>\n<p>&lt;\/body&gt;<\/p>\n<p>&lt;\/html&gt;<\/p>\n<p>Ticketsub1.aspx.cs<\/p>\n<p>using System;<\/p>\n<p>using System.Data;<\/p>\n<p>using System.Configuration;<\/p>\n<p>using System.Collections;<\/p>\n<p>using System.Web;<\/p>\n<p>using System.Web.Security;<\/p>\n<p>using System.Web.UI;<\/p>\n<p>using System.Web.UI.WebControls;<\/p>\n<p>using System.Web.UI.WebControls.WebParts;<\/p>\n<p>using System.Web.UI.HtmlControls;<\/p>\n<p>using System.Data.SqlClient;<\/p>\n<p>public partial class newuser : System.Web.UI.Page<\/p>\n<p>{<\/p>\n<p>SqlConnection con;<\/p>\n<p>protected void Page_Load(object sender, EventArgs e)<\/p>\n<p>{<\/p>\n<p>try<\/p>\n<p>{<\/p>\n<p>SqlConnection con = new SqlConnection(ConfigurationManager.AppSettings[&#8220;mycon&#8221;]);<\/p>\n<p>SqlDataAdapter da=new SqlDataAdapter(&#8220;select * from ticket where custid='&#8221;+Session[&#8220;cid&#8221;].ToString()+&#8221;&#8216;&#8221;,con);<\/p>\n<p>DataTable dt=new DataTable();<\/p>\n<p>da.Fill(dt);<\/p>\n<p>GridView1.DataSource=dt;<\/p>\n<p>GridView1.DataBind();<\/p>\n<p>}<\/p>\n<p>catch (Exception dg)<\/p>\n<p>{<\/p>\n<p>Label1.Text = &#8220;Must Login&#8221;;<\/p>\n<p>}<\/p>\n<p>}<\/p>\n<p>}<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">A-6 CODE EFFICIENCY<\/span><\/strong><strong> <\/strong><\/p>\n<p>Reviewing of Code efficiency for a module is carried out after the module is successfully compiled and all the syntax errors eliminated. Code efficiency review is extremely cost-effective strategies for reduction in coding errors in order to produce high quality code. Normally, two types of efficiency are carried out on the code of a module &#8211; code optimization and code inspection. The procedure and final objective of these two efficiency techniques are very different as discussed below.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"><br \/>\n<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">A-7 SCHEDULING<\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">GANT CHART<\/span><\/strong><\/p>\n<p>Gantt charts mainly used to allocate resources to activities. The resources allocated to activities include staff, hardware, and software. Gantt charts (named after its developer Henry Gantt) are useful for resource planning. A Gantt chart is special type of bar chart where each bar represents an activity. The bars are drawn along a timeline. The length of each bar is proportional to the duration of the time planned for the corresponding activity.<\/p>\n<p>Gantt chart is a project scheduling technique. Progress can be represented easily in a Gantt chart, by coloring each milestone when completed. The project will start in the month of January and end after 4 months at the end of April.<\/p>\n<p><strong> <\/strong><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\" align=\"left\">\n<tbody>\n<tr>\n<td width=\"157\" height=\"4\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"83\" height=\"16\" bgcolor=\"#FF6600\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>System Design<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"71\" height=\"16\" bgcolor=\"#FF6600\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> Detailed Design<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"160\" height=\"16\" bgcolor=\"#FF6600\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> Coding<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"91\" height=\"15\" bgcolor=\"#FF6600\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> Unit Testing<\/strong><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\" align=\"left\">\n<tbody>\n<tr>\n<td width=\"481\" height=\"38\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td width=\"72\" height=\"16\" bgcolor=\"#FF6600\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> Test Plan<\/strong><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\" align=\"left\">\n<tbody>\n<tr>\n<td width=\"552\" height=\"45\"><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td width=\"72\" height=\"16\" bgcolor=\"#FF6600\">\n<table cellspacing=\"0\" cellpadding=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> Testing<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<h1>Jan\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 feb\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 march\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Apr.<\/h1>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">Pert Chart<\/span><\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>PERT<\/strong> (Project Evaluation and Review Technique) charts consist of a network of boxes and arrows. The boxes represent activities and the arrows represent task dependencies.<\/p>\n<p><strong>PERT<\/strong> chart represents the statistical variations in the project estimates assuming a normal distribution. Thus in a PERT chart instead of making a single estimate for each task, <em>pessimistic, likely<\/em>, and<em> optimistic<\/em> estimates are also made. The boxes of PERT charts are usually annotated with the pessimistic, likely, and optimistic estimates for every task. Since all possible completion times between the minimum and maximum durations for every task have to be considered, there are many critical paths, depending on the permutations of the estimates for each task. This makes critical path analysis in PERT charts very complex. A critical path in a PERT chart is shown by using thicker arrows. The PERT chart representation of the Customer Care Supportive System problem of Figure A. is shown in Figure B.<\/p>\n<p><strong> <\/strong><\/p>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"456\">\n<tbody>\n<tr>\n<td width=\"136\" valign=\"bottom\"><strong>Task<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\"><strong>ES<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\"><strong>EF<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\"><strong>LS<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\"><strong>LF<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\"><strong>ST<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"136\" valign=\"bottom\"><strong>Specification   Part<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\">0<\/td>\n<td width=\"64\" valign=\"bottom\">15<\/td>\n<td width=\"64\" valign=\"bottom\">0<\/td>\n<td width=\"64\" valign=\"bottom\">15<\/td>\n<td width=\"64\" valign=\"bottom\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"136\" valign=\"bottom\"><strong>Design   Database Part<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\">15<\/td>\n<td width=\"64\" valign=\"bottom\">60<\/td>\n<td width=\"64\" valign=\"bottom\">15<\/td>\n<td width=\"64\" valign=\"bottom\">60<\/td>\n<td width=\"64\" valign=\"bottom\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"136\" valign=\"bottom\"><strong>Design   GUI Part<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\">15<\/td>\n<td width=\"64\" valign=\"bottom\">45<\/td>\n<td width=\"64\" valign=\"bottom\">90<\/td>\n<td width=\"64\" valign=\"bottom\">120<\/td>\n<td width=\"64\" valign=\"bottom\">75<\/td>\n<\/tr>\n<tr>\n<td width=\"136\" valign=\"bottom\"><strong>Code   Database Part<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\">60<\/td>\n<td width=\"64\" valign=\"bottom\">165<\/td>\n<td width=\"64\" valign=\"bottom\">60<\/td>\n<td width=\"64\" valign=\"bottom\">165<\/td>\n<td width=\"64\" valign=\"bottom\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"136\" valign=\"bottom\"><strong>Code   GUI Part<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\">45<\/td>\n<td width=\"64\" valign=\"bottom\">90<\/td>\n<td width=\"64\" valign=\"bottom\">120<\/td>\n<td width=\"64\" valign=\"bottom\">165<\/td>\n<td width=\"64\" valign=\"bottom\">75<\/td>\n<\/tr>\n<tr>\n<td width=\"136\" valign=\"bottom\"><strong>Integrate   and Test<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\">165<\/td>\n<td width=\"64\" valign=\"bottom\">285<\/td>\n<td width=\"64\" valign=\"bottom\">165<\/td>\n<td width=\"64\" valign=\"bottom\">285<\/td>\n<td width=\"64\" valign=\"bottom\">0<\/td>\n<\/tr>\n<tr>\n<td width=\"136\" valign=\"bottom\"><strong>Write   User Manual<\/strong><\/td>\n<td width=\"64\" valign=\"bottom\">15<\/td>\n<td width=\"64\" valign=\"bottom\">75<\/td>\n<td width=\"64\" valign=\"bottom\">225<\/td>\n<td width=\"64\" valign=\"bottom\">285<\/td>\n<td width=\"64\" valign=\"bottom\">210<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Figure A: <\/strong>Different Tasks for the Customer Care Supportive System shown in above table.<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong><br \/>\n<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>FIGURE B: PERT Chart<\/strong> representation of the Customer Care Supportive System.<\/p>\n<p>PERT charts are a more sophisticated form of activity chart. In activity diagrams only the estimated task durations are represented. Since the actual durations might vary from the estimated durations, the utility of the activity diagrams is limited.<\/p>\n<p><strong><span style=\"text-decoration: underline;\"> <\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A PROJECT REPORT ON CUSTOMER CARE SUPPORTIVE SYSTEM Submitted by: Name: Enrollment: Under supervision of: CERTIFICATE This is to certify that this is a.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[55,48,47],"tags":[71,59,85,57,78,73,81],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MSC(IT) PROJECT REPORT SAMPLE - projecthelpline.in<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MSC(IT) PROJECT REPORT SAMPLE - projecthelpline.in\" \/>\n<meta property=\"og:description\" content=\"A PROJECT REPORT ON CUSTOMER CARE SUPPORTIVE SYSTEM Submitted by: Name: Enrollment: Under supervision of: CERTIFICATE This is to certify that this is a.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/\" \/>\n<meta property=\"og:site_name\" content=\"projecthelpline.in\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/projecthelpline.in\/\" \/>\n<meta property=\"article:published_time\" content=\"2014-01-22T12:56:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-18T07:32:36+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"119 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/projecthelpline.in\/myblog\/#\/schema\/person\/0604c6074dabbd2694ca80fe7c97b535\"},\"headline\":\"MSC(IT) PROJECT REPORT SAMPLE\",\"datePublished\":\"2014-01-22T12:56:17+00:00\",\"dateModified\":\"2021-11-18T07:32:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/\"},\"wordCount\":23866,\"publisher\":{\"@id\":\"https:\/\/projecthelpline.in\/myblog\/#organization\"},\"keywords\":[\"amity\",\"ignou\",\"IMT CDL\",\"MSC(IT)\",\"project\",\"report\",\"sample\"],\"articleSection\":[\"AMITY\",\"IGNOU\",\"IMT CDL\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/\",\"url\":\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/\",\"name\":\"MSC(IT) PROJECT REPORT SAMPLE - projecthelpline.in\",\"isPartOf\":{\"@id\":\"https:\/\/projecthelpline.in\/myblog\/#website\"},\"datePublished\":\"2014-01-22T12:56:17+00:00\",\"dateModified\":\"2021-11-18T07:32:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/projecthelpline.in\/myblog\/mscit-project-report-sample\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/projecthelpline.in\/myblog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MSC(IT) PROJECT REPORT SAMPLE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/projecthelpline.in\/myblog\/#website\",\"url\":\"https:\/\/projecthelpline.in\/myblog\/\",\"name\":\"projecthelpline.in\",\"description\":\"For Project &amp; 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